Don Hattan Chevrolet Hours
Oil, Filter Change (Premium)
$39.95 and up*
Cabin Filter Replacement
$29.95 and up*
$99.95 and up*
Read reviews that mention:
They under value for trade ins and dont give good enough warrants and they will also let you get a lemon from the get go and have stupid... ideas for setting up the payment and interest rates so ur definitely going to get screwed over
Thank you for sharing this review regarding your experience with us. I'd like to discuss this with you further if you could please contact our Custome...r Care Center at 316-554-2495 so that we can resolve this issue. Sincerely, Don Hattan Chevrolet
We went in to the Augusta location to do a little car shopping. We were already approved so knew what price range and also what basic vehicles we were... interested in. Timm helped us quickly identify a few choices on the lot, test drive and make a decision. That was a friday evening. We drove the new car home that night. I like the feel of this dealership and will likely purchase from them again in the future.
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is an...ything we can assist you with in the future, please let us know. -Don Hattan Chevrolet
I recently purchased a 2017 Chevy Cruz from Don Hattan Chevrolet, and must say....i will NEVER shop anywhere else!!...Nick was absolutely incredible...... and made my car buying experience painless!!
I had the best experience possible with Don Hattan. I didn't think it was possible to get out from under an upside down loan on a Chevy car that I had.... I inquired on the website about a brand new Chevy Trax and Oscar was in contact with me right away online. After scheduling to visit the dealership that night, I wasn't expecting much. I walked away that night (this is after working and driving an hour, so we got there about 6:00 in the evening) with a brand new car. Again, I wasn't even sure if it was possible to get out from under my current car, but they worked with me in a low pressure environment to make it happen. Oscar did such a great job as the salesman and Tucker took care of the finance paperwork and made it such a breeze. My family and I were actually returning customers, my mom got her jeep at Don Hattan Ford in Augusta, and we will definitely be referring Don Hattan to EVERYONE we know. Again, I can't say enough good things about this place.
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have... a great day. Sincerely, Don Hattan Chevrolet
All tire issues resolved. Very satisfied! Called them and, a refund will be issued. Very professional and, I feel like I have been treated with respect... and, will do business there again. Thanks!
Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with our staff. We pride ourse...lves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Don Hattan Chevrolet
I bought my first car here for $20,000 and it has a ton of problems, it came with broken AC and broken sound system, which they say has noting wrong with... it, and they also never detailed the car even though I returned to have it detailed and fixed( which they also didn’t do) and all the time spent driving back and forth to the dealership to have them “fix” it wasted my time and money for no reason
Barrett, our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I wou...ld like the opportunity to speak with you to work on resolving this issue. Please contact our Customer Care Center at 316-554-2495 so that we can resolve this issue. Sincerely, Don Hattan Chevrolet
Husband traded his Harley in for a camero. Christian, the finance guy, did not get husbands SSN entered correctly so 3 month later my husband vehicle... was repo. We went to don Hattan 3 times tryin to get this finance guy to find out why the bank did not know who we were. The bank were the loan was suppose to be had no information on us. Wasn’t until we tagged the car that they traced the VIN and found our address that way. Don Hatten refuses to take ownership for their screw up.. don’t buy from here.. horrible treatment after we have purchased 5 vehicles from them. Not to mention the poor dude who now has a repo in his SSN....
We life in Salina and drove to Don Hattan Ford to look at a 2016 Ford escape, which we ended up buying. After about a week of owership, I noticed the right... rear wheel smoking. Since I was leery about driving to Augusta, I took it to the local Ford dealer in Salina. They determined the recent installation of rear brake pads was not done correctly. They redid the work. I paid the bill and sent a copy to Don Hattan Ford and they refunded us the cost of repairs. We would recommend this dealership to any one looking to buy a new or used car.
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take c...are! Sincerely, Don Hattan Chevrolet
We made an appt for both of our vehicles and we brought mine (wives)in first. They had to order a part so we had to wait and bring it back in. We decided... to go ahead and use the appt for my husbands car and set up another appt for my husband. My husband told the service manager what we were doing before he left. When we brought my vehicle (wives) back in the service manager was rather rude and said he didn’t remember my husband telling him we swapped appt times. What was the purpose of being rude and why did it matter? I told him to take his car somewhere else because he should’ve been rude. Very uncalled for. I did put yes, to refer a friend, but not sure I would.
We appreciate the time you took out of your day to provide this feedback, Chris. At Don Hattan Chevrolet, our goal is to provide nothing short of a 5-...star experience for all our customers and we apologize for falling short in this instance. Please contact our Customer Care Center at 316-554-2495 so that we can resolve this issue. Sincerely, Don Hattan Chevrolet
Be wary of this dealership. Sales staff misrepresented features on a car sold to my mother. Upon immediate notice of the deficiency and request for correction,... they have pushed her to the side without any remedy. She is now stuck with a car that she is not satisfied with and the dealership is not interested in making its customers happy or honoring its commitments. Please don't bother with a canned response to contact your dealership without providing a specific contact person. My mother has called multiple times without any substantive action from Don Hattan Chevrolet staff that she has interacted with while trying to resolve this misrepresentation.
Thank you for you for taking a moment to share your thoughts on your recent visit. At Don Hattan Chevrolet we pride ourselves on providing top-notch s...ervice and the experience you describe is not acceptable. We would like to research your situation and discuss available options to take care of your concerns, so please contact us directly as soon as possible. Please contact our Customer Care Center at 316-554-2495 so that we can resolve this issue. Sincerely, Don Hattan Chevrolet