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Show Me Auto Mall

(1,008 reviews)
Visit Show Me Auto Mall
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 7 awards
2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(816) 925-0073 (816) 925-0073

Reviews

(1,008 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Show Me Auto Mall from DealerRater.

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Just DON'T DO IT

Please don't buy here. This place knows there are problems with there trucks but relies on the warranty they sell you to cover all the things they should have fixed. We bought our truck from here and the transmission had problems. Took it back and after two weeks later they said they couldn't find anything wrong with the transmission but fixed injectors. It came back to us with 3000 more miles on it. A month later the transmission went out and the the warranty company wouldn't pay for a NEW transmission so we went through three before we fit one that didn't over heat. They didn't care out of the six months we had it it was there getting repays for four total. Don't do it go anywhere else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

mproud, I first want to say that I am very sorry about your experience here. This is never our intentions to have upset customers. I would like to speak to you about the issues you had so that, one we can try and take care of you and two learn from this so that this doesn't happen again in the future. Please call me at 816-887-2886. My name is Bill King I am the General Manger here and I would love the opportunity to try and help you. Thank you

great people to deal with

Dick Mais was very helpful in finding us a vehicle we could afford. He was willing to search the whole KC area to find us what we wanted. Had good explanations for all our questions and seemed very knowledgeable about car buying in general.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

GREAT guys and AWESOME warranties

Dealership pros: FRIENDLY salesmen, LARGE SELECTION of vehicles, OUTSTANDING warranties, NO PRESSURE Dealership cons: Feel finance department did not disclose enough information to salesman before meeting with that department. However, things were professionally resolved before leaving that department. After hearing about this awesome dealership in Harrisonville, I had to add it to my hunt for a vehicle. Dick Mais greeted me and let me investigate the entire lot, even the "not listed yet" vehicles to help me with my automobile needs. Dick listened to my needs and wants... and was able to directly recommend specific vehicles which would satisfy my requests. After letting me test drive several vehicles, I selected the best car and deal for me. Listed price was lower than comparatives on KBB and NADA and even let me have a mechanic inspect the car before purchasing it. Lifetime warranty, first year of service on them, and Dick made sure my "used" vehicle was just like a "new" vehicle by having the service department take care of some things you would expect with used vehicles. They cleaned it, shined the tires and checked the pressure, touched up some paint, installed a brand new windshield that even beads away rain, and Dick made sure I had plenty of gas. No one else can match the warranties offered for the qualifying vehicles. Cannot totally rate the service department yet, but thinking if the same friendliness, professionalism, and "wow" will be extended through out the entire Show Me Auto Mall, then this dealership will have the complete package and you will not want to do business anywhere else. My only qualm was some of the pricing that came up during the finance department meeting which had not been suggested as possibilities before meeting with them.. Some information was brought to my attention by my salesman Dick before going into the financial office; like what is included in their pricing and services, sometimes with financing there could be a down payment, and there are fees for extending warranties. However, that qualm was assured by the professional explanations, the detailed explanations of any of the paperwork, and the double-checking of information before the process was finalized. Although SHOW ME AUTO MALL is not in your immediate neighborhood, CHECK OUT their large inventory, GREAT customer service and AWESOME warranties!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Show me Sales

I had actually went into the dealership to look at a different car than the one that I bought but it had already been sold. They steered me towards the car that I bought and it ended up being a much better car. The guys were so professional and curious. Dick keep me informed as to what all was going on with the financing and keep me feeling positive.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Trade in deal

I loaded up the wife and 2 young boys to make a 2 hour drive for an older inexpensive truck. That deal fell through as there wasn't adequate space for my boys' car seats. I worked with Mike and he was great. I didn't really have time to search the lot for other trucks that night, but I was impressed with Mike and the team. Later that night I found another great truck on the showmeauto website and the rest is history. The next day we loaded up and made the drive again. I got what I felt was a fair trade in on my Yukon and I went home with a truck that I LOVE. Thanks to Mike and the service team and finance team!!! Matt - Topeka

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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excellent customer service

tj was real nice and made sure i was comfortable with my purchase. ..he was not pushy but made sure my needs were met. he was very friendly and did a good job helping me find a good vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Kept trying

It took 2 visits to find a deal we liked. If they don't have it out front don't leave ask. Etra word s

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Above & Beyond Customer Service

I brought my car in recently with a horrible grinding noise. Being a single woman I was afraid of being taken advantage of and this appointment costing me a fortune. That wasn't the case at all!! Doug took great care of me. He had the problem identified and taken care of in a couple of hours and the price was less than I had expected. He was very courteous and professional. He actually went above and beyond, I feel, because he knew I had something unexpected come up and he offered to let me borrow a car while mine was being worked on to go take care of what I needed to. I couldn't believe it. In the future I will recommend Show Me Auto Mall if someone is looking into buying another vehicle and I will definitely recommend Doug, a reliable and honest man, if someone is having an issue with their vehicle and needs it looked at or repaired.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Laid back and friendly

Really appreciated the laid back, friendly atmosphere. Never felt pressured or lied too. I dont deal w/ people real well ecspecially when they are pushy or aggresive. It was nice to feel at ease while making a big decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Stress free, positive experience! THANK YOU!!

I was referred to this dealership by a friend who'd purchased from them before, and had nothing but great things to say about Show Me Auto Mall. My sales person was Dick Mais. He was very helpful and friendly and made the experience very pleasant. I would definitely buy from this dealership again and certainly will be recommending it to anyone I know, who is shopping for a vehicle. I also spoke initially with Clifton, who helped me get started on the approval process for a loan. Pretty much everyone I had contact with there, was nothing but courteous and professional, and from someone who was fairly stressed about having to buy a new vehicle, I would like to say thanks to all of you, for making it an enjoyable experience instead. Jennifer Chandler

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.