Reviews
Positive Experience Buying New Car
Bought a new 2020 Honda Odyssey. Sales person was not high pressure and answered all our questions. Dealer accepted our offer which we considered a fair price. Buying process was easy and quick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best automotive experience in Cincinnati
The Best! From purchase through maintaining, always a positive experience. Honest and thorough, everyone in our family drives a Joe Morgan car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bob Ledford
Joe Morgan Honda has been great ! I have leased one vehicle and purchased 2 others...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service appointments
Service is always fast and efficient; waiting area clean; staff friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
First dealership I've ever really loved!
This is the first time in my many years of buying new cars that I can say I really love a dealership. From the first phone call I made there to the buying experience to the loan process to the servicing of my vehicle, top notch in every way. My car is awesome and for the first time ever I will use a dealership (this dealership) for my routine maintenance. Morgan Honda is the best in class!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Owner
This is a new vehicle. Dealership is great but having a lot of issues with this odyssey
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Customer Service
Great customer service every time. Fast and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you!!
Great service as always. Went in for an oil change, no appointment necessary. Left the dealer with a clean car. Nobody does it better!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchased 2017 Honda Accord
The salesman Gordon Stout was great and showed me the differences between the new cars and the used ones I was looking for. They happened to have just the model and year I was looking for. He showed me how to use some of the features after I purchased and had the car detailed again to his satisfaction and mine!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service ratings
I have only been into your service department 2 times and have had excellent experiences. This is what brings me back to a dealer to buy my next car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase