Heritage Mazda Towson

The people there are very nice and keep you informed. The work is always done well (and quick). The waiting room is clean. I trust them.

Drove over 200 miles to get a 6 spd Polymetal Grey Mazda mx5 Miata RF with the red interior. Nobody had it where i lived. In fact... Nobody had it anywhere!... Smooth as the stick I was buying, I worked out a price for the new car and my trade with Mitch the GM and sure enough when i got there everything was exactly as we agreed upon. No games or stories of why they couldn't stick to the price etc. That's very impressive when they're dealing with a trade they've never even seen before until I pulled in. A huge thank you to Mitch, Steven, Konstantine and Ransey for all your commitment, time and help. You guys got me into my dream car... Again😉👊

The service I received at Heritage Mazda was remarkable. From the time I walked in the door looking to buy, to the time I walked out with the keys to a... car I love, I was treated with dignity and respect. They did not stop until I got the very best deal. They were personable, and genuine. Too often salespeople chase the sale and they lose the human connection. I was not just another sale, I was a person first. I appreciate all the hard work of Bo(sales), Garrett(finance), Doug(sales manager), Jody(internet manager), and Tony(finance). Thanks again everyone!

Drove over 200miles to get a Polymetal Grey Mazda3 with Red interior and 6sp. Stick shift . No body had it where i lived . i Worked out a price for the... new car and my trade, with Mitch the GM, and when i got there every thing was exactly as we agreed upon . No games and stories as to why they can't stick to the price. That is very impressive when your dealing with a trade they never saw. Thank you Mitch and Ransey for all your time and help.

I was in and out within no time. Mr. Karl was a blessing and the maintenance team did great work. I will definitely be back for any future services needed.

Karl is always friendly and provides excellent customer service. Karl is informative as to the needed services and he does it in a efficient manner

Good experience. I have confidence in the Heritage representatives to provide good customer service, accurate car evaluations and honest recommendations... for the proper maintenance of my Mazda.

Karl fully explained everything, was patient with me, applied available discounts without my asking, and even recommended waiting for a special sale next... month before taking action.

Gabe made the car buying process a great one. He knows his stuff, was extremely helpful in answering questions we had about the car we picked, and was... very polite and not pushy. Perfect balance. We drove 2 hours away to get the diamond in the rough used car that we saw on their website, and he didn't try to upsell me, talk me into anything extra, etc. Just listened to our questions/concerns, gladly had the car put up on a rack for me to get a look at, and was very attentive to detail in the process of purchasing the car. Keep it up Gabe - we'll gladly drive the 2 hours again someday (when we're ready for our next car) to have that same experience!

I have taken my Mazda 2 in for routine service and maintenance since purchased. The service staff Mr. Karl Cook and Ms. Dora are always courteous and accommodating.... I love the new Video service where you can watch the mechanics working on your car!