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Attendant","emailTxt":"rbeck@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/b75ef06825b1.jpg","drDealerId":38135,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":401016,"firstName":"Tony","lastName":"Houston","titleText":"Shuttle Driver","emailTxt":"thouston@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/5d1af48af5b3.jpg","drDealerId":38135,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":484675,"personPtyId":37979167,"firstName":"Tucker","lastName":"Hambrecht","titleText":"Service Advisor","emailTxt":"thambrecht@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/ba6e58506104.jpg","drDealerId":38135,"certifiedEmployee":false,"deptDscrp":"Service"}]

Heritage Mazda Towson

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 7:00 PM

Heritage Mazda Towson Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since November 2010

Here at Heritage Mazda Towson our primary concern is the satisfaction of our customers.

...



While you're online, please be sure to visit our website. Then, come meet us in person at 1630 York Rd. in Lutherville. You will see why over 700 customers have given us positive reviews online! Our commitment to customer service is second to none and that?s why our Towson Mazda dealership is one of the premier Mazda dealers in the state of Maryland!

We invite you to shop our website at www.heritagemazdatowson.com, where you will find a great selection of new and used Mazda vehicles including the MAZDA3, MAZDA6, CX-5 and CX-9.

Service

Tire Rotation

$19.95

Oil, Filter Change

$34.95

Oil, Filter Change (Premium)

$59.95

Brake Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
990 lifetime reviews. Includes reviews of Heritage Mazda Towson from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 6, 2018

    Found my dream car (Mazda Miata) via insurance related car buying service, got a great price and arranged to to test drive the next day. When I arrived... the car was ready to go. Bo took me through all the pertinent points of the vehicle and quickly helped me review financing and title options, Sarah got my financing paperwork together super efficiently and I was in and out within 90 minutes of agreeing to make the purchase. Everyone was super friendly, very helpful, and worked to make the process easy, no hassle, and enjoyable. They even gave me pizza when, a few hours later, I had to go back and get my prescription sunglasses that I forgot I???d left in my trade-in. The best, most efficient car buying experience I???ve had.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Mazda Towson

    Jimma, thank you for your kind words and congratulations on your new vehicle! If you're ever in need of more help, please let us know! We hope you hav...e a great day!


    Worked with:
    Bo Hudson

    Sales Associate

    (5.0) 83 reviews

    Jody DeSell

    Internet Sales Manager

    (4.8) 60 reviews

  • 4.0 out of 5
    October 2, 2018

    Bought a Mazda about 8 months ago. My salesman was Austin. Everything went smooth. Not high pressure, and he was very knowledgeable about the vehicle.... I am VERY happy with my car, and glad I made this choice. Went in for my 2nd service visit this weekend and everything went smooth. They were professional and respectful and that goes A LONG way. Keep it up guys.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Mazda Towson. If you ever need anything else fr...om us, please feel free to give us a call or stop by. Have an awesome day!

  • July 11, 2015

    The service I received at Heritage Mazda was remarkable. From the time I walked in the door looking to buy, to the time I walked out with the keys to a... car I love, I was treated with dignity and respect. They did not stop until I got the very best deal. They were personable, and genuine. Too often salespeople chase the sale and they lose the human connection. I was not just another sale, I was a person first. I appreciate all the hard work of Bo(sales), Garrett(finance), Doug(sales manager), Jody(internet manager), and Tony(finance). Thanks again everyone!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Janaya - Heritage Mazda Towson would like to congratulate you on your new Mazda! It was a great experience for our team to introduce you to your n...ew vehicle. If you should have any further questions or want a little more insight on your new car as you settle in, please don't hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

  • 5.0 out of 5
    October 1, 2018

    Prompt service. All staff friendly and helpful. Keep you informed. Nice waiting area. Will also give you a ride home and pick you up when your car is ready... if you prefer. Great customer service!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Heritage Mazda Towson

    Meredith, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Mazda Towson. If you have any further... questions, please don't hesitate to reach out! We hope you have a great day!


    Worked with:
    Karl Cook

    Service Advisor

    (5.0) 6 reviews

  • 5.0 out of 5
    September 25, 2018

    Fast what on time as requested! When I called for the appt I was able to bring it in the same day to my surprise!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Heritage Mazda Towson

    We are glad to hear everything was done to your satisfaction! We hope to be of service to you again in the future. Best wishes, Heritage Mazda Towso...n


    Worked with:
    Jennings McManus

    Service Advisor

    (5.0) 40 reviews

  • 1.4 out of 5
    September 18, 2018

    This dealership lacks every bit of the term customer service. They make promises and fail to follow through. I will never use this dealership again and... I certainly warn everyone interested in buying a new or used Mazda to avoid this dealer at all cost.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Mazda Towson

    Thank you for stopping in at Heritage Mazda Towson. We appreciate all of our customers¿¿¿ feedback, and apologize your experience was less than positi...ve. Heritage Mazda Towson would like to understand the situation in more detail and address your concerns as soon as possible, but have been unsuccessful in locating your contact information. At your earliest convenience, please contact our General Manager, Mike McGuire, at mmcguire@mileone.com or 410-427-7934 to allow us the opportunity to correct our mistakes. Thank you for your time, we look forward to speaking with you soon.


    Worked with:
    Tom Heise

    Sales Manager

    NOT RATED

    Kevin Kolesa

    Sales Consultant

    NOT RATED

    Ted Dewald

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    September 14, 2018

    I shopped several dealers in and out of state. Only one was upfront and not misleading. That was Heritage Mazda in Towson. I have a dislike of car salesmen... but can't say enough about Bo Hudson! Great down to earth guy who connects with the consumer!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Mazda Towson

    Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!


    Worked with:
    Bo Hudson

    Sales Associate

    (5.0) 83 reviews

  • 5.0 out of 5
    September 10, 2018

    Ben was a great sales rep. Did a first class job. Highly recommended and we drove an hour and a half. Well worth the drive

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Mazda Towson

    Hi Rich, thank you for taking the time to leave a review for us at Heritage Mazda Towson. We're happy we could meet your expectations! If you ever nee...d anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    September 9, 2018

    As usual, another smooth service visit to keep my 2016 Mazda CX-5 in top shape and under warranty, receiving outstanding mechanical workmanship. The only... change was my first contact with a most helpful and competent service advisor, Karl Cook - yet another reason to visit. Be sure to look on-line for service discount coupons, and register on-line for more offers and info by email, with your vehicle in their database. The website service scheduling feature gives you more flexibility and convenience.

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    Does recommend this dealer
    Came in for service or repair
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    Heritage Mazda Towson

    Hello, thank you for taking the time to leave a review for us at Heritage Mazda Towson. We're happy we could meet your expectations! If you're ever in... need of more help, please let us know! We hope you have a great day!


    Worked with:
    Karl Cook

    Service Advisor

    (5.0) 6 reviews

  • 5.0 out of 5
    September 9, 2018

    Came to this location for repairs and couldn't have had a better experience. Mr. Jennings greeted us enthusiastically and was very professional! My car... was fixed quickly too. I would definitely return to this location because of the service provided by Mr. McManus.

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    Does recommend this dealer
    Came in for service or repair
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    Heritage Mazda Towson

    Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Hav...e an awesome day!


    Worked with:
    Jennings McManus

    Service Advisor

    (5.0) 40 reviews

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