Reviews
Ralph did a great job. He was very patient, thorough, and understood what was important to me.
Ralph did a great job. He was very patient, thorough, and understood what was important to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.
Everything went great! We drove over an hour to get the car we wanted for the price we wanted to pay! Damari was a great sales person to work with and made the transaction very smooth. look forward to doing business with them again.
Everything went great! We drove over an hour to get the car we wanted for the price we wanted to pay! Damari was a great sales person to work with and made the transaction very smooth. look forward to doing business with them again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
10/10 car buying experience. I say that as someone who has not bought a car in almost 15 years and was a little nervous about how the process would go. Everyone I worked with was extremely professional and kind. The response times on all my questions were incredibly fast. Kennedy took care of everything for me. I had a ton of questions throughout the process and traded a car in, and it was pain free. I was in and out of the dealership in a couple hours. I would absolutely recommend her to family and friends. Dan was the ideal manager to work with. He was beyond kind and thoughtful, and I was able to get numbers from him or through Kennedy almost immediately. Amin got me a better interest rate than I thought was possible and was really flexible when I had some issues with documents. Katie was such a joy to talk to. She was personable and charismatic, while explaining the ins and outs of the service packages to me, making sure I understood all the details and how they would affect my monthly payment.
10/10 car buying experience. I say that as someone who has not bought a car in almost 15 years and was a little nervous about how the process would go. Everyone I worked with was extremely professional and kind. The response times on all my questions were incredibly fast. Kennedy took care of everything for me. I had a ton of questions throughout the process and traded a car in, and it was pain free. I was in and out of the dealership in a couple hours. I would absolutely recommend her to family and friends. Dan was the ideal manager to work with. He was beyond kind and thoughtful, and I was able to get numbers from him or through Kennedy almost immediately. Amin got me a better interest rate than I thought was possible and was really flexible when I had some issues with documents. Katie was such a joy to talk to. She was personable and charismatic, while explaining the ins and outs of the service packages to me, making sure I understood all the details and how they would affect my monthly payment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Mazda Towson so helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Super friendly and knowledgeable staff! Jenna , Dan and Katie really helped to get the options I desired and a comfortable payment! Win win!!!!
Super friendly and knowledgeable staff! Jenna , Dan and Katie really helped to get the options I desired and a comfortable payment! Win win!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Paullette and Arianna were great to work with!! I’d DEFINITELY recommend them to friends and family. The GM Brad can use a little work on his approach. He his energy was definitely not as pleasant.
Paullette and Arianna were great to work with!! I’d DEFINITELY recommend them to friends and family. The GM Brad can use a little work on his approach. He his energy was definitely not as pleasant.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service from the moment i walked in and was able to get the car i had in mind
Great service from the moment i walked in and was able to get the car i had in mind
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
The staff were extremely friendly, especially my sales rep Matthew and the sales manager on duty. They helped me find the exact car I wanted fast and we were in and out the door in no time with the paperwork. Love my car!
The staff were extremely friendly, especially my sales rep Matthew and the sales manager on duty. They helped me find the exact car I wanted fast and we were in and out the door in no time with the paperwork. Love my car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!
Friendly, knowledgible staff that is very willing to help. John went the extra mile to give us status each step of the way.
Friendly, knowledgible staff that is very willing to help. John went the extra mile to give us status each step of the way.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Michael was a pleasure to deal with. He made the car buying experience painless. He was knowledgeable on the product and no pressure tactics. I highly recommend dealing with him when it comes time to purchase your next vehicle. Overall my experience with Heritage Mazda was positive. Very smooth from start to finish.
Michael was a pleasure to deal with. He made the car buying experience painless. He was knowledgeable on the product and no pressure tactics. I highly recommend dealing with him when it comes time to purchase your next vehicle. Overall my experience with Heritage Mazda was positive. Very smooth from start to finish.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
My girl!!!!! Paulette is the BEST!!! If you're looking for a vehicle, you need to see Paulette! Knowledgeable, patient, helpful, and so sweet. Will absolutely be back!! I love my CX-5 turbo!! See ya when my lease is up!
My girl!!!!! Paulette is the BEST!!! If you're looking for a vehicle, you need to see Paulette! Knowledgeable, patient, helpful, and so sweet. Will absolutely be back!! I love my CX-5 turbo!! See ya when my lease is up!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!