Reviews
Ken Backman was a fantastic service writer.
Ken Backman was a fantastic service writer. He listened to me and was professional. Car was done and on time. The portal was great as I was able to track my vehicle progression and estimate time of completion. Shuttle service to and from was great as well. Highly recommend Ken Backman and this dealership.
Ken Backman was a fantastic service writer.
Ken Backman was a fantastic service writer. He listened to me and was professional. Car was done and on time. The portal was great as I was able to track my vehicle progression and estimate time of completion. Shuttle service to and from was great as well. Highly recommend Ken Backman and this dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your high recommendation and are glad you had a smooth experience. Thank you for highlighting our service team and features like the portal.
Not bad although I had a unfortunate experience with the
Not bad although I had a unfortunate experience with the person I was making a payment my card kept declined I call my bank which eventually it wasn’t my card she tried for the third time by sliding my card through whether than tapping it it went through
Not bad although I had a unfortunate experience with the
Not bad although I had a unfortunate experience with the person I was making a payment my card kept declined I call my bank which eventually it wasn’t my card she tried for the third time by sliding my card through whether than tapping it it went through
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
No communication about vehicle.
No communication about vehicle. Called numerous times with no call back. Vehicle was in shop for two weeks
No communication about vehicle.
No communication about vehicle. Called numerous times with no call back. Vehicle was in shop for two weeks
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I brought my Traverse in for an oil change and airbag
I brought my Traverse in for an oil change and airbag recall on 3/21/25 It was also recommended that I get a new battery and cabin air filter. The oil change was done, but the recall is awaiting parts. I presented a coupon which included 15% off on recommended service (battery and filter replacement). My bill showed only a $10 discount. The battery and filter service totaled $385. Shouldn't I have gotten 15% off an the $385??? Please respond. Ervin was the service advisor. Your invoice # 1081940
I brought my Traverse in for an oil change and airbag
I brought my Traverse in for an oil change and airbag recall on 3/21/25 It was also recommended that I get a new battery and cabin air filter. The oil change was done, but the recall is awaiting parts. I presented a coupon which included 15% off on recommended service (battery and filter replacement). My bill showed only a $10 discount. The battery and filter service totaled $385. Shouldn't I have gotten 15% off an the $385??? Please respond. Ervin was the service advisor. Your invoice # 1081940
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Your feedback is very important to us here. I would like the opportunity to speak with you about your recent experience with our Service Department regarding a coupon and the cost associated with the battery and filter replacement service for your vehicle. It would be much appreciated if you would kindly contact me directly at your earliest convenience. Thank you, Rick Botic - General Manager rickbotic@zeigler.com 773-304-7720
It was amazing very helpful with everything I definitely
It was amazing very helpful with everything I definitely recommend going there if you want a car
It was amazing very helpful with everything I definitely
It was amazing very helpful with everything I definitely recommend going there if you want a car
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad you felt supported by our team at Zeigler Chevrolet. Thank you for recommending us.
Jonathon is always excellent to deal with.
Jonathon is always excellent to deal with. He exceeds my expectations each time. Thanks again.
Jonathon is always excellent to deal with.
Jonathon is always excellent to deal with. He exceeds my expectations each time. Thanks again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind feedback. We're glad to hear about your positive experience with our team at Zeigler Chevrolet.
I highly recommend Zeigler Chevrolet to anyone looking
I highly recommend Zeigler Chevrolet to anyone looking for a delightful car servicing experience. It's a place I would gladly return to. Overall, I would rate my experience a solid 5 out of 5 stars.
I highly recommend Zeigler Chevrolet to anyone looking
I highly recommend Zeigler Chevrolet to anyone looking for a delightful car servicing experience. It's a place I would gladly return to. Overall, I would rate my experience a solid 5 out of 5 stars.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the recommendation and kind words about our service at Zeigler Chevrolet. We look forward to helping you again in the future.
Nice place to purchase truck, Ask for Eathan .
Nice place to purchase truck, Ask for Eathan . 5 stars for dealer and all staff
Nice place to purchase truck, Ask for Eathan .
Nice place to purchase truck, Ask for Eathan . 5 stars for dealer and all staff
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your recommendation and 5-star review. Best wishes from all of us at Zeigler Chevrolet.
When I say Erwin Vega did an excellent job.
When I say Erwin Vega did an excellent job. He followed up and kept my husband and myself in the loop. He Provided accurate reliable service. Kudos to Erwin
When I say Erwin Vega did an excellent job.
When I say Erwin Vega did an excellent job. He followed up and kept my husband and myself in the loop. He Provided accurate reliable service. Kudos to Erwin
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. Our team is glad to know you had a positive experience at Zeigler Chevrolet.
Thanks for great service was a little upset about having
Thanks for great service was a little upset about having to go to payment desk and be told I have to pay for the oil change when I bought the truck I have plan for free oil changes up to 42000 miles
Thanks for great service was a little upset about having
Thanks for great service was a little upset about having to go to payment desk and be told I have to pay for the oil change when I bought the truck I have plan for free oil changes up to 42000 miles
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for sharing your feedback. We are glad to know that you were provided with great service, and if you would like to discuss your review further regarding oil changes, please contact us. Rick Botic - General Manager rickbotic@zeigler.com 773-304-7720