Zeigler Chevrolet

Horrible dealer, full of cheats and con artists: Bought a vehicle 3 years ago from this dealer, upon which during the second week the alternator gave... out and had to be replaced. Ever since the alternator was replaced, my vehicle has been in and out of GM customer claims for electrical issues. I figured I would let this slide and give it a try again with my mother to buy another vehicle for her, since my salesman at the time was an exceptional person. Upon revisiting the dealer (1 year ago), they showed me a 2014 Chevrolet Equinox which they were guaranteeing as a reliable vehicle, that was ALSO being used as a demo vehicle for one of the salesmen. Clothes were all over the vehicle including dirty sweaty workout clothes, etc. NOT TO MENTION UPON FURTHER INSPECTION OF THE VEHICLE, THE FUEL TANK WAS BONDO'D TO THE FRAME OF THE VEHICLE, WHICH WAS NOT DISCLOSED IN LISTING NOR BY SALESMEN, ONLY A MINOR ACCIDENT. EVEN WITH ALL OF THIS HAPPENING, I FIGURED THIRD TIME WAS THE CHARM. NOPE. TO CURRENT DAY: Was reached out to by Nia, claiming there was a buy back program for the 2014 Chevy Malibu up to $9500. I advised her of the condition of the vehicle and mileage as well as my financial standing with the vehicle, not to mention I had a co-signer that was out of the country. She assured me that they could take care of my purchase of a new vehicle and FIND A WAY AROUND MY CO-SIGNER SIGNING A LEGAL DOCUMENT, WHICH IS ILLEGAL. In addition to telling her the condition of the vehicle's driveability, I told her that I didn't know if my car could make the distance since it had been having electrical issues prior to the call. She told me if it makes it into the dealership I will be leaving with a new car. Soon after, I receive a call from Stephanie, assuring almost the same as Nia, saying there would not be a problem with the purchase, and that the vehicle would sell almost as quickly as it was traded in, since parents and college students are looking for vehicles to start out with. Fast forward to current day. I drove to the dealership over 25 miles, 45 minutes in my vehicle, scared it would not make the journey. Leo greets me at the door and escorts me inside, sits me down, gets my phone number, name, and social, and proceeds to run my credit. He tells me there is nothing they can do, and the car is only worth $1500. Credit Denied. Leo then tells me if something improves, I can come back, OR, CLAIM A VOLUNTARY REPOSSESSION and not to worry about it because they will not get their money (what does that mean?) And what would this do to my credit? TANK IT. I asked to speak to the manager, whom I believe was Gabriel. Upon mentioning my story, he didn't care one ounce about my situation nor my concerns and was very dismissive. He tells me my financial issue with my vehicle being under water on the loan is "not their problem". He then tells me that sometimes the cars are better on paper than in person (basically calling my car a piece of xxxx) and that there was nothing he could do. Upon mentioning my previous concern about the Equinox, he asked what vehicle my mother drove and if she had credit to co-sign, that they would sign her and I. Of course at this point... I already have hit strike three on my tolerance of this dealer... rejected his wheeling and dealing with me and walked out. I WOULD HIGHLY RECOMMEND NOT USING THIS DEALER FOR ANY OF YOUR SERVICE NOR PURCHASING NEEDS. THEY ARE ALL ONLY THERE TO PUSH THE CARS OUT OF INVENTORY, MAKE SALES AND COMMISSIONS, AND STICK YOU WITH AN UNRELIABLE VEHICLE. BUYER BEWARE, YOU HAVE BEEN WARNED. YOU WONT GET WHAT YOU PAY FOR.

Didn't come down from high listed price AT ALL. I was willing to make a fair deal on the spot. Then I found out they had a dealership fee of more... than $1000! I was disappointed in their lack of motivation to make a sale.

Worked with Chris Powell on my purchase of a used car. He was friendly and a pleasure to work with.

Rich Garland and staff are honest and trust worthy do what the promise on price and repairs.

service was for oil change, tire rotation and diagnostic. It was complete and fast. I had little time to finish a cup of coffee and read the paper. agent... came out and showed me what was done. Very happy with results.

Very Very Dishonest and misleading. Nothing but crooks and a huge waste of time. I filed with the BBB and am waiting for dealerships reply

They realize my time is valuable to me. Quickly had my vehicle registered for the service I requested. Provided transportation to work and kept me informed... about the status of the service work being performed. Was able to pick up vehicle before the estimated completion time.

I brought my Corvette into Zeigler Chevy to get the upgrade to my magnetic ride control on my C7 2017 Z51 Corvette. Because of the nature of the upgrade... Zeigler did the oil change and asked me to come back. The reason being the upgrade download from GM is a process and they didn't want to hold me up. I came back on a scheduled appointment a day or two later and an hour and a half later I was on my way. The process was fast. I just upgraded my Navigation and that took 50 minutes with the car sitting idling so an hour and a half for a upgrade like this is unbelievable. The Stingray forums and the Service Manager said the car needed to sit for 8-10 hours after the upgrade. I could tell a difference as I pulled out of the dealer. It felt like I was riding on glass. A day later was even better. The service manager even worked with me on the price of the upgrade. I have used Zeigler now for two service visits and I will be going back again for my service needs.

Old sales technics to get the customers to the showroom...This is 2018 guys..Be more creative then bait price on the internet...Don't waist your... time. You never gonna be eligible for rebait...

Literally went to this dealership to buy a car I saw online. First question I asked the sales rep, was if the car was sold. He came back from talking to... someone and said no. So he got the key and we headed outside to the car. I asked if I could take a test drive, he said yes. Also told him we needed to make sure all 3 of my kids could fit into the car. The minute I finally got all of my kids in the car and was ready to test drive he said oh sorry the car is sold. I cannot express the anger I had towards this man. Absolutely unprofessional and I will NEVER go back to this dealership again.