Reviews
Work with Penny and Sales manager Vince
I left another dealership and then came to Ziegler. Great experience working with Penny. At first I thought we were too far apart but Penny said, have faith! I thought for sure I would go home without the car I liked but Penny was able to get it done. Sales Manager Vince was wonderful to work with. I’ve never seen a sales manager walk around so much and talk face to face with so many customers, trying to get the deals done. He will work hard to get you the best deal. Great experience!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rocky is the man
I would recommend this dealership because my man Rocky got me the best deal I could’ve ever thought of he is the greatest salesman in this United States we live in He has made my life complete with the brand-new Chevy I got with all his help if you guys are ever in his neck of the woods I suggest you talk to Rocky
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Igor levit is the best car Salesman
Igor was the best salesman ever. He is easy going and will get you the best deal. Please come see igor at Zeigler Chevy for the best deal ever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was walking out unhappy and Billy K came to my rescue....
I was walking out unhappy and Billy K came to my rescue. He was patient, understanding and very informative. He understood my needs as a person and ensure he communicated all facts to his management team. Billy K, Sam and Anthony worked as a team to ensure all my expectations were met. My client experience was so great that there isn’t a number high enough to grade the excellence. Thank you all for the team work and accommodations to make this deal work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Truly appreciate the kindness, Very happy with the...
Truly appreciate the kindness, Very happy with the service. I'd give 6 stars or more if possible. The whole team does a very good job but Billy K has always helped me a lot in everything I needed, thank you 😁
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
SAVE YOURSELF FROM A HORRID EXPERIENCE AND DO NOT...
SAVE YOURSELF FROM A HORRID EXPERIENCE AND DO NOT SHOP AT ZEIGLER CHEVY!! I have bought many vehicles from many places over the years. Some experiences have been good, some have been poor. However this experience is turning out to have been one of the MOST TERRIBLE experiences I have had. Please stay with me as I explain, there is a lot to go over. I scheduled an appointment with Zeigler Chevy (2 days in advance) to test drive a vehicle. When I got there it was like I had never made an appointment. No one was prepared to greet me and show me the vehicle. The car was parked in the back of the lot covered in snow and ice that had been there for a week. I had to wait at a sales associates’ desk while they figured out who I spoke with and tried to get the car ready. It was apparent from the start that my sales associate had little to no knowledge about the vehicle I was there to test drive. Perhaps because it was a Dodge at a Chevy lot? I would imagine they would provide me with an associate that at least knew about the vehicle or one who researched it as I had made an appointment well in advance. On my test drive I had many questions. The sales associate didn’t have any concrete answers to anything. Numerous times he tried to Google answers on his phone on the fly. I may as well had just showed up with my snow brush and taken the car out myself. When we returned to the dealership I gave the car a thorough walk around. When I looked under the car I saw tons of loose wiring that was hanging down. Needless to say this was extremely alarming. When I asked about this, I was met with a confused look. My sales associate went and spoke with management… the truck had never even been looked at by a mechanic and had never received a safety inspection! A dealership that would let a vehicle leave their lot with a customer behind the wheel that had not been looked at by their service department is negligent! I was told they would have a mechanic look at it first thing in the morning and I could come back to follow up on the vehicle. My sales associate said that he would call me in the early afternoon and let me know when the car was ready. I had to call 3 or 4 times (never having received any calls back) before I was told the vehicle was looked at and could come in to purchase. When I arrived back at Zeigler Chevy I waited almost an hour before my sales associate returned from some mission his manager sent him on. We began to discuss the purchase terms. This is where I almost lost my mind. The “Zeigler Price" aka total lie was around $34,500 on their website. The price that the sales associate and used car manager told me it would be was $49,500. They literally made up $15,000 in fees, market adjustments, and add ons THAT WEREN’T EVEN ON THE VEHICLE. This was a blatant and egregious attempt to steal money from me. I was completely enraged by this and immediately prepared to leave. Finally after they realized I would not permit them to rob me of $15,000 , they offered me the vehicle for $1,500 over sticker… some Zeigler Price guarantee online huh? And the only reason they came down was because I mentioned my cousin knew the owner of the auto group. God help anyone who comes to buy a car here and doesn’t name drop. This was the most stereotypical and cliché used car sales moment I could imagine and I was living it. The moral compass on the employees of Ziegler Chevy is appalling if this is a representation of the company. I was beyond insulted. Another huge issue was that my car was missing the drivers side pillar with handle. This cover the side air bag and allows you to enter and exit the vehicle easier. Again, no clue why this car was shown without this. My sales associate assured me one was on order and it would be there in a week. I verified this with him 3 more times before signing the paperwork with the financing person. Over a week later I began calling my sales associate about this. I had 3 different phone calls with him where I was basically given the run sound and told I would be called back… I never was. Finally he called me back and left a voice mail saying the part would be here in a month. So I was blatantly lied to about this part and the inside of my truck has an eye sore to stare at every waking moment I drive it. How fun! On top of ALL OF THIS my transmission is totally shot, the 4 wheel drive does not engage at all, and my air suspension is throwing codes. Thank God I paid almost $4,000 for the extended warranty. I have not had the chance to bring this in yet, but can only imagine the nightmare ahead of me when I go in for repairs. Which they won’t even do at their shop, service told me to take it to a Dodge dealer. In all I was sold an unsafe vehicle, during which they attempted to steal $15k from me and after that, lied straight to my face about parts/repairs to the vehicle so that I would go ahead and sign the contract. If I was not xxxx bent on holding them accountable, they would have never followed through. I never even got the manual or extra key fob they said they would give me that it came with. SAVE YOURSELF FROM A HORRID EXPERIENCE AND DO NOT SHOP AT ZEIGLER CHEVY!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great and friendly salesmen!
Tony was very personable and helped us find our new family car. The staff at Ziegler was all very friendly and helpful. Thank you a lot!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BETTER CHANCE TO GET COVID HERE THAN A DEAL
STAY AWAY. You have better chance of getting covid than a good deal. They push you to come in can't talk to anyone on phone . No one is wearing a mask place overly crowded . The buzz word is market adjustment . They want you paying 130. 00 am month more than existing lease on car that is 100.00 more in more???? They claim everyone does it . No true Subaru is not using market adjustment. Also the General Manager doesn't respond to email . Reminds me of buying car in 90's. Ripping people off great loyalty
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Wonderful experience with Rocky! Extremely helpful and...
Wonderful experience with Rocky! Extremely helpful and has amazing energy, and speaks spanish! Highly recommend you to get your car with him, you won’t regret it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Needed New Tires
Ziegler Chevrolet Did not match the price for new tires as I was getting elsewhere. Chevy has a price matching policy. However, they wanted me to provide them all the paper work on the pricing. By that time, I was gone and had quality brand new tires in my SUV from somewhere else
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase