Reviews
I went to Sheehy ford to test drive a Focus ST. I had a...
I went to Sheehy ford to test drive a Focus ST. I had a special test drive offer given to me and I really wanted to see more of the ST as I saw it recently at the D.C, Auto show. scott was the salesman the greeted me out in the parking lot. He introduced himself, but did not give me a card. I told him I wanted to test drive the Focus ST and gave him my test drive offer up front and my driver's license. He said he would be back with the keys. Here's what he said upon returning: "Ï got good news and bad news. We went ahead an signed your test drive offer, but we aren't going to let you drive it unless you are serious about looking to buy it" I can't believe he had the stones to say something so stupid. The only way I will ever set foot on that car lot again is to show that dealership my new car that I will buy somewhere else and I plan on telling as many customers as I can about my ordeal while I am there. I challenge the dealership to dispute this...and please try.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
SHEEHY FORD BODY SHOP
Everyone hates to be in a car accident and going through the process of getting your car worked on and not having your car. But at Sheehy Ford's Body Shop they made it easy and painless for me. The staff was helpful, caring, and provided me with statuses on my vehicle while it was in the shop. I couldn't ask for a better place to get my car worked on. The work was great quality and my vehicle looked brand new. If anyone ever asks me where they should get the car worked on, Sheehy Ford is what i would recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We can't thank you enough for sharing such wonderful feedback with us! We are always incredibly proud to hear what our guest have to say. We are truly humbled to hear of your outstanding experience during your service visit working with our team. It was our pleasure to take care of your vehicle and get you back up and running. We sincerely appreciate your kind recommendation and hope to see you again for any automotive needs you may have in the future! Regards, Sheehy Ford Warrenton
THE BEST SERVICE.
I had the best service at Sheehy Ford. I got exactly what i wanted through helpful, friendly, and caring people that work at this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for reaching out to us to let us know how we are doing. We are thrilled to hear that you had an excellent experience with our service department and got exactly what you wanted. We thank you for your kind sentiments toward our team and hope to see you again in the future! Regards, Sheehy Ford Warrenton
Sheehy Ford of Warrenton sales found exactly what i...
Sheehy Ford of Warrenton sales found exactly what i wanted. They provided me with outstanding service, everyone there was very friendly, and i couldn't be any more happy with my new vehicle.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lindsay, Thank you so much for leaving this kind review for us. We always love to hear what our guests have to say! Providing a positive experience for our customers is something we truly enjoy doing and we're happy to hear that you received just that. We wish you many congratulations on your new vehicle and hope you enjoy your purchase for many years to come! Take care! Regards, Sheehy Ford Warrenton
EXTREMELY SATISFIED Used Car Purchase Customer
Everyone at this dealership with whom we interacted was friendly, helpful and focused on making my wife and I a happy satisfied customer! We visited a local other car dealer to start searching for a diesel truck that could pull a horse trailer. At 4:00pm on a Saturday several weeks ago, this other delaer was closed, so we stopped by Sheehy Ford just to see what was available. As it turned out there was an extremely "clean" 2008 used Ford 250 Heavy Duty diesel truck on the lot that caught our eye. We met with Doug, our sales team member, who made us feel right at home with no heavy sales pressure but only a genuine interest in making sure we found what we wanted! From Doug, we met Andy, the used car manager, and Steve, the General Manager. They both were outstanding in helping to make our deal happen and take care of our needs for the truck we ended up purchasing. Mark, in getting the deal financed was also incredible. Anyone looking to buy a new or used car or truck in the Warrenton, VA outlying areas should go to Sheehy Ford in Warrenton and ask for Doug. We live in Ashburn, VA and driving to Warrenton was well worth the few extra miles for the deal and incredible customer service we received!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We cannot express just how gratified we are to receive such kind and genuine words from one of our guests. Going above and beyond is the standard here at Sheehy and we're absolutely delighted to hear that you had such a wonderful experience purchasing your new truck. We have quite an amazing team here and we are humbled to hear that they took care of you during your visit. We wish you many congratulations on your Ford 250 and hope you enjoy your purchase for many years to come. We hope to be of assistance to any automotive needs you may have in the future. Thank you for the recommendation! Regards, Sheehy Ford Warrenton
I felt the friendliness before he introduced himself. I...
I felt the friendliness before he introduced himself. I felt very comfortable during the overall experience. I recommend BILL most highly. He is an asset to your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alonzo, Thank you so much for sharing your feedback with us! We are truly humbled to hear that you had such a great experience working with Bill and that he made you feel comfortable during your visit. We will be sure your kind sentiments are heard and we hope to see you again in the future! Take care! Regards, Sheehy Ford Warrenton
I came in with a vague idea of the car and price i was...
I came in with a vague idea of the car and price i was looking for, and thanks to Bill i got the information i needed to find a car i was not only happy with, but was better than i expected at a price that was also better than i originally planned. I would Recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your feedback with us! It truly pleases us to hear that Bill was so helpful during your car-buying process and found you a great deal on a car you loved. We are sincerely appreciative of your kind recommendation and look forward to helping you with any automotive needs you may have in the future. Take care! Regards, Sheehy Ford Warrenton
I had a great experience at Sheehy Ford. The whole staff...
I had a great experience at Sheehy Ford. The whole staff was friendly and helpful. I got a great deal on a great truck. Bill Gunnett couldn't have been more helpful. Thanks Bill.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Denton, We are so happy to hear that you had such an outstanding experience during your recent visit to our dealership. It always humbles us to hear what our guests have to say! We're glad that Bill took such great care of you and got you a great deal on your new truck. We thank you again for your business and look forward to seeing next time! Regards, Sheehy Ford Warrenton
Bill took his time and explained the car in great detail...
Bill took his time and explained the car in great detail and did not pressure us at any time.We would highly recommend Bill and the team at Sheehy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing such kind and sincere words with us! We are truly proud of our team here at Sheehy and we always feel incredibly humbled to hear what our guests have to say about them. We are thrilled to hear that Bob took care of you and we hope you come see us again for your future automotive needs! Take care! Regards, Sheehy Ford Warrenton
The employees at this dealership went above and beyond...
The employees at this dealership went above and beyond for me, finding me the exact car I was looking for. The car I wanted was not available at their dealership so they spent time locating and getting me what I needed. They were fair, honest and not "pushy". They answered all my questions, took time to show me the mechanics of my car and stayed late while my car was getting trucked from another state. While I was waiting for my car, I watched them with other potential buyers, and they handle themselves professionally. I would recommend this dealership to anyone and will continue my patronage.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to review our dealership. We are pleased to know that our staff did whatever it took to make sure you were completely satisfied. Our philosophy is that shopping for a new car should be fun and stress-free, so we don't employ pressure tactics to make our sales. We appreciate your business and look forward to working with you in the future! If you'd like to stay in the loop with us, be sure to look us up on Facebook and Twitter. Regards, Sheehy Ford of Warrenton