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Scherer Mazda

(471 reviews)
Visit Scherer Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (309) 599-3902 (309) 599-3902
Used (309) 599-3908 (309) 599-3908
Service (309) 599-3994 (309) 599-3994

Reviews

(471 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scherer Mazda from DealerRater.

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We are very happy with our purchase here.

We are very happy with our purchase here. Katie did an excellent job in helping us to select a vehicle that met our needs and was within our budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Keri was very quick to respond to our inquiry!

Keri was very quick to respond to our inquiry! She was able to provide us accurate information regarding the vehicle that we wanted! Keri was very personable and fun! We had an excellent car buying experience! Thank you! 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Scherer Mazda as your dealership of choice!

Good at service and good at details very helpful, respond

Good at service and good at details very helpful, respond intime , great customer helpings , service is also good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service they actually cared about me!

Great service they actually cared about me! Fast service as well I have never bought a car that quickly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great dealership to work with.

Great dealership to work with. They are selling at sticker not above like some others. Katie was engaged and knows the products well. I’d never considered Mazda but they had cars on the ground. They are a great, quirky, alternative to the more mainstream brands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Gave me a good deal and have been in communication with

Gave me a good deal and have been in communication with me throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I was in a really tough spot at this time with trying to...

I was in a really tough spot at this time with trying to get a vehicle. Scherer Mazda came through and made me take a deal I couldn’t refuse. A huge thank you to Keri!! She’s the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had talked with a few sales reps at various dealerships...

I had talked with a few sales reps at various dealerships before walking into Mazda. Katie was by far the most engaging, knowledgeable, and personable rep. Everyone was extremely helpful. I would highly recommend this dealership to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Covid-19 restrictions and hurdles aside, I had to ask for...

Covid-19 restrictions and hurdles aside, I had to ask for an update each and every time, no information about the condition of the vehicle I wanted to purchase was volunteered. They did not have the second key fob during the purchase and, when I was given to me, the battery was dead. The sales associates gave me the wrong battery number, so I had to find that information on my own.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Keri has always done a great job I am on my 4th new...

Keri has always done a great job I am on my 4th new vehicle in less than 5 years. Glad I was referred to Scherer Mazda when I came to town

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.