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Chrysler Jeep Dodge RAM of Puyallup

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (669 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (669 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Kind service, knowledgable, respectful

First and foremost the team was understanding of which car we were interested in. Friendly manner, respectful, and willing to go above and beyond to make sure we were making the right decision. The hospitality inside the dealership was great and the accountability to keep in contact was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Look Larson A Sales Folks!

Our salesman Joseph was so great and patient through the process of my choosing my vehicle! He was very informative and really honed in on what I was looking for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great sales staff

I have purchased several vehicles over the years from Larson Jeep, Ram (Dodge) and Tony Moore has been my go to salesman for years. Tony is phenomenal and knows what I want and need in a vehicle. It is because of his customer service that I keep coming back when I need a new truck or car. I have also sent many friends and family to him because of this. He is now the general manager of this dealership since about May which I think is an excellent choice. I think with Tony’s guidance that this dealership will excel in its ratings.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best price, honest, life time power train warrenty

Did not raise advertised price. Felt Saleem and Tyler were fair honest and sincerely helpful. Life time power train warranty at no extra cost!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Larson Motors

with the pre-approval it made for quick easy financing, they have a good selection of vehicles, and friendly well knowledgeable staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Larson makes the experience casual!

I had visited Tacoma Dodge, where I had purchased my Dart (the car I traded in) and left very unhappy. A day later I chose to try a different dealer, Larson being my choice, Day and night difference! It was such a casual experience, without the salesman elevatating his voice, and they worked in the gap and extended warranty into the deal so there were no surprise and on offers when I went to sign, just an all around good experience!!! Saleem and Brandon are the guys! I had spoken to Saleem and we were headed in a direction, but he was busy when I arrived. He took a minute, clued in Brandon and Brandon made my experience great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!!!

Justin Smith is amazing!!! So down to earth and professional. He knew what he was talking about and made me feel comfortable throughout the process. At no time did I feel like he was trying to "get a sale" which is a real plus for a salesman!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Larson Automotive Group Truck Center

The quiet friendliness. Sales staff not as pushy as other dealerships, answered all the questions I had and up with my questions. Finance was funny and enjoyable. Especially the part of being able to walk around Mr. Larson's truck and not hit her head on the mirrors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great car buying experience. Personable staff

Dieauka was personable and knowledgeable. The whole process flowed smoothing. Joe kept me updated on my scheduled visit and handed it off to Dieauka when circumstances prevented him from meeting with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great people, best customer service

Kenny Olsen Took time out of his maternity leave just to help me find the right vehicle, best salesman I’ve had the pleasure of working with. He made sure I got exactly what I was looking for even though I’m very picky. Tyler jundi made sure I was taken care of and was able to make adjustments according to what my credit union was willing to finance. I’ve bought cars from other dealerships in the past and I’ve always been a Chevy guy but Larson definitely surpassed all my expectations and I will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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