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Chrysler Jeep Dodge RAM of Puyallup

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (669 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (669 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Salesman

The salesman (Brandon) that I dealt with was very nice and took the time to help me find the right car for my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the kind words, Julie! We will pass them along to Brandon and the whole team. Congratulations on your new car! Welcome to the Larson Family.

Great sales experience

Ease of selecting was my favorite part. Cameron had two vans for us to compare side by side. It was quick and easy to see the features, compare prices and test drive each.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is great to read such wonderful comments about your recent experience with us, Dana-Lynn! We truly appreciated the opportunity to earn your business. We want to welcome you to the Larson Famil!

Great buying experience

Friendly staff. They were willing to work within my parameters to get a car I was happy with that was within my payment range

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Christopher, we are so happy to hear that your experience with us was so positive and we are proud to welcome you to the Larson family!

Everything was good

I was treated informed Kept up to date as the service Was treated fairly The agent that helped me returned all my call

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Larson Cadillac Team

Great Service

I spoke to Landy at Larson Dodge Puyallup WA and explained my situation to her. Landy told me not a problem and would get back to me. Landy always returned my calls and she was very down to earth. There was no pressure to buy a vehicle or rush. Landy came back to me with a vehicle that fit my needs with a great price. Larson Dodge and Landy made my buying experience the best one ever. When I get another vehicle I will be sure to go to Larson's. Landy is the and should be the standard of all sales representatives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write about your experience! Landy is one of our best. We'd like to take a moment to thank you for your purchase and welcome you to the Larson Family! If you have any questions and need assistance, please reach out to our Customer Care Team at 253-671-6405 or write us at customerservice@looklarson.com Thank you!

Great Service

Kayla was great and easy to work with. She followed through with everything she said she would and my car looks great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jason, thank you very much for taking the time to share your service experiences! It is wonderful to hear that Kayla has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!

Quick and friendly

As soon as I showed up, I was helped immediately with friendly service. All I was getting was an oil change and it didn't even take an hour. I was dreading a long wait because it was Friday but I was in and out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Larson Chrysler Jeep Dodge Ram Team

Dodge Service

Fast and polite. Honest about time and what is needed and not needed. Waiting area clean and friendly. Would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kind words, David! We do our best every day to exceed expectations. We will share your kind words with our team. We look forward to seeing you in the future.

Great service!

Service on my Jeep was fast and easy. Staff was really friendly as well. Would recommend this dealership. Go Hawks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Larson Chrysler Jeep Dodge Ram Team

Excellent experience buying my first vehicle!

Everybody was very nice and Carmen and Myshel helped make the process a lot better than I anticipated:) I will definitely be back?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the kind words, Tawnie! We will pass them along to Carmen and the whole team. Congratulations on your new car! Welcome to the Larson Family.