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INFINITI of Lynnwood

(638 reviews)
Visit INFINITI of Lynnwood
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (888) 832-5864 (888) 832-5864
Used (888) 833-5636 (888) 833-5636
Service (888) 834-7847 (888) 834-7847

Reviews

(638 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Lynnwood from DealerRater.

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Great customer service and great service time wise I need

Great customer service and great service time wise I need more service for my infinity QX70 but the service price is so expensive I am going to shop around

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Joel went above and beyond!

Joel went above and beyond! Good communication and looking for way to keep the customer informed. Was able to help me through the murky Waters of warranty issues in a way that made it easy. Thanks for the help!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Josh, Thank you so much for the awesome review! We're thrilled to hear that Joel went above and beyond for you. Navigating warranty issues can definitely feel a bit murky at times, so it’s great to know he was able to guide you through it clearly and keep you well-informed every step of the way. We truly appreciate your kind words and your trust in us. If you ever need anything else, please don’t hesitate to reach out—we’re always here to help! Warm regards, Erica Lin Client Loyalty Manager – INFINITI of Bellevue Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

Rey did an incredible job by listening and then

Rey did an incredible job by listening and then delivering on a great experience overall! Everyone was courteous and professional! One of the best car buying experiences I have had.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the fantastic review Michael! We're thrilled to hear that Rey provided such a great experience by truly listening and delivering on what mattered most to you. We’re also glad the rest of the team contributed to making it one of your best car-buying experiences! We truly appreciate your kind words and the trust you placed in us. If you ever have any questions or need anything moving forward, please don’t hesitate to reach out—we’re always here to help. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

Excellent service!

Excellent service! Very knowledgeable and helpful with any questions and was very happy to know I will have no worries. Happy I brought my car in!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review! We're thrilled to hear you had an excellent experience and that our team was able to answer all your questions and give you peace of mind. We’re glad you brought your car in and look forward to helping again whenever you need us. If you have any questions or concerns, please don’t hesitate to reach out. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

Very efficient good customer service and honest 👏 I was

Very efficient good customer service and honest 👏 I was satisfied for sure I will be back and have reffered others

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful review! We’re thrilled to hear you were satisfied with your experience and truly appreciate your kind words about our team’s efficiency, honesty, and customer service. It means a lot that you’ve referred others — thank you for your trust and support! We look forward to welcoming you back. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

Roger was very helpful and professional.

Roger was very helpful and professional. Service was excellent. And the Lynnwood showroom is a pleasure to wait in. Bathrooms always clean and nice..

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for taking the time to share your experience Linda. We're so glad to hear that Roger provided helpful and professional service, and that you enjoyed your time in our Lynnwood showroom. We take pride in maintaining a welcoming and comfortable environment for our guests, and it’s great to know it made a positive impression. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

Javier answered all the questions and was very pleasant

Javier answered all the questions and was very pleasant and professional. The buying process was smooth and trustworthy dealership experience

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic 5-star review! We're so glad to hear that Javier provided a pleasant and professional experience, and that the buying process was smooth and trustworthy for you. We truly appreciate your kind words and are proud to have earned your trust here at INFINITI of Lynnwood. Enjoy your new vehicle! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

Roger was new to me but he was very professional.

Roger was new to me but he was very professional. Infiniti of Lynnwood is always great!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We’re glad to hear Roger made a positive impression — professionalism is what we strive for, and it's wonderful to see that reflected in your experience. We truly appreciate your continued support of INFINITI of Lynnwood! If you have any questions or concerns, please don’t hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

As always, Joel White took excellent care of my car and

As always, Joel White took excellent care of my car and me! It is always a pleasure to go to Infiniti of Lynnwood because I have confidence that I will be treated fairly and as a valued client. Thank you again, Joel, for the best service

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and continued trust in INFINITI of Lynnwood! We’re thrilled to hear that Joel White once again delivered the exceptional service you’ve come to expect. It’s always our goal to treat every client with fairness, transparency, and care—and knowing that you feel like a valued customer means everything to us. We truly appreciate your loyalty and look forward to serving you and your vehicle for many more visits to come. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

Great service, as always!

Great service, as always! x x x x x x x x x x x

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us a review! We're thrilled to hear you had another great experience with us, and we truly appreciate your continued trust in INFINITI of Lynnwood. We're especially glad that our transparency, communication, and workmanship met your expectations. We'll be sure to pass along your kind words to Roger as well — he'll be happy to know he made a positive impact. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com