Reviews
On Saturday of all days, my battery was dead.
On Saturday of all days, my battery was dead. A friend charged my battery enough that I could get to KYAH and I had called coach who is head of the service department who is fantastic and he said bring it right out. Will get it right in there and get it taken care of and that’s exactly what they did. They get it taken care of. I had no problems. He brought the car out. He explained everything to me about not having to use the key to start the car up, but you can always use the key that’s inside the a little chamber and it just worked really good and he just if I ever have a problem and I come up there he always explains things in detail with me and that’s what you have to do with me. Explain it in detail. It was fantastic. I can’t say enough about The service department at Kia Bev Smith Kia. I cannot say enough good words.
On Saturday of all days, my battery was dead.
On Saturday of all days, my battery was dead. A friend charged my battery enough that I could get to KYAH and I had called coach who is head of the service department who is fantastic and he said bring it right out. Will get it right in there and get it taken care of and that’s exactly what they did. They get it taken care of. I had no problems. He brought the car out. He explained everything to me about not having to use the key to start the car up, but you can always use the key that’s inside the a little chamber and it just worked really good and he just if I ever have a problem and I come up there he always explains things in detail with me and that’s what you have to do with me. Explain it in detail. It was fantastic. I can’t say enough about The service department at Kia Bev Smith Kia. I cannot say enough good words.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
You guys did a fantastic job I am very happy to be part
You guys did a fantastic job I am very happy to be part of your family and I hope you guys keep doing great work for the community and appreciate it
You guys did a fantastic job I am very happy to be part
You guys did a fantastic job I am very happy to be part of your family and I hope you guys keep doing great work for the community and appreciate it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and fast work .
Great service and fast work . Nice waiting area with snacks and drinks. Service work was review with me
Great service and fast work .
Great service and fast work . Nice waiting area with snacks and drinks. Service work was review with me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience with great sales team that truly worked
Great experience with great sales team that truly worked to make sure we both benefited from the deal. Dealership was clean and everyone was kind.
Great experience with great sales team that truly worked
Great experience with great sales team that truly worked to make sure we both benefited from the deal. Dealership was clean and everyone was kind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service, everything was told to me upfront about
Great Service, everything was told to me upfront about what was going to be done. Caitlin was fabulous
Great Service, everything was told to me upfront about
Great Service, everything was told to me upfront about what was going to be done. Caitlin was fabulous
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were very nice, understanding and receptive to the
They were very nice, understanding and receptive to the customer needs. I have bought a few cars from there positive experience.
They were very nice, understanding and receptive to the
They were very nice, understanding and receptive to the customer needs. I have bought a few cars from there positive experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mr Neikirk the service manager all were exceptional.
Mr Neikirk the service manager all were exceptional. I will definitely return for maintenance on my 2018 Soul. Love that car.
Mr Neikirk the service manager all were exceptional.
Mr Neikirk the service manager all were exceptional. I will definitely return for maintenance on my 2018 Soul. Love that car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Setting up the appointment was super easy and when I got
Setting up the appointment was super easy and when I got there I was greeted right away and treated wonderfully. Received the phone call about the problem and how much it would be. I agreed and the car was finished when they said it would be and I have had no problems since. Thank you!
Setting up the appointment was super easy and when I got
Setting up the appointment was super easy and when I got there I was greeted right away and treated wonderfully. Received the phone call about the problem and how much it would be. I agreed and the car was finished when they said it would be and I have had no problems since. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was very pleased with my car service.
I was very pleased with my car service. Adam is a fabulous person! He is very nice, friendly, outgoing, cares about the customers, and explains everything in detail.
I was very pleased with my car service.
I was very pleased with my car service. Adam is a fabulous person! He is very nice, friendly, outgoing, cares about the customers, and explains everything in detail.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service was great from begining to end!
Customer service was great from begining to end! While there, I had a chance to sit down and talk with Justin and Kerby on purchasing a new vehicle. I appreciate all the effort and attention they gave me. I test drove the Telluride. We talked numbers and they went out of their way to get me the best deal possible even though I decided to not buy at this time. I can't say how much I appreciated this. I work in sales and understand how tough it can be! Bev Smith Kia will be my place to go when I am ready for a new vehicle. I would reccommend them to anyone.
Customer service was great from begining to end!
Customer service was great from begining to end! While there, I had a chance to sit down and talk with Justin and Kerby on purchasing a new vehicle. I appreciate all the effort and attention they gave me. I test drove the Telluride. We talked numbers and they went out of their way to get me the best deal possible even though I decided to not buy at this time. I can't say how much I appreciated this. I work in sales and understand how tough it can be! Bev Smith Kia will be my place to go when I am ready for a new vehicle. I would reccommend them to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair