Reviews
Mike Urbania is absolutely the best!
Mike Urbania is absolutely the best! He answered all of my questions and was very thorough. Best customer service I have ever received. I highly recommend meeting with Mike and the Klaben staff for your next car purchase. I am extremely pleased. Can’t say enough!!
Mike Urbania is absolutely the best!
Mike Urbania is absolutely the best! He answered all of my questions and was very thorough. Best customer service I have ever received. I highly recommend meeting with Mike and the Klaben staff for your next car purchase. I am extremely pleased. Can’t say enough!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone was so nice!
Everyone was so nice! To my initial call, to the staff greeting me when I walked in, to Mike Urbania making sure all my questions were answered throughout the buying process. Excellent customer service all around!
Everyone was so nice!
Everyone was so nice! To my initial call, to the staff greeting me when I walked in, to Mike Urbania making sure all my questions were answered throughout the buying process. Excellent customer service all around!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The dealer took the time to find the perfect vehicle to
The dealer took the time to find the perfect vehicle to meet all my needs. They were considerate about my opinions and happily answered all questions.
The dealer took the time to find the perfect vehicle to
The dealer took the time to find the perfect vehicle to meet all my needs. They were considerate about my opinions and happily answered all questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience with their team.
I had a great experience with their team. They worked with me for exactly what I needed.
I had a great experience with their team.
I had a great experience with their team. They worked with me for exactly what I needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service and sales are good.
Service and sales are good. Very accommodating and efficient. Will recommend them to other people.
Service and sales are good.
Service and sales are good. Very accommodating and efficient. Will recommend them to other people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Staff and service department is absolutely incredible.
Staff and service department is absolutely incredible. I appreciate everything that they do for myself and my family. Thank you!
Staff and service department is absolutely incredible.
Staff and service department is absolutely incredible. I appreciate everything that they do for myself and my family. Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was kept up to date every day on my service.
I was kept up to date every day on my service. Very nice to plan my day.
I was kept up to date every day on my service.
I was kept up to date every day on my service. Very nice to plan my day.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service from purchase to service.
Great customer service from purchase to service. Exceptional Service Department Staff. Most recent visit, Vince took the time to address my concerns, explain the processes needed and the costs as well. I'm confident that I'm in good hands with Klaben and highly recommend them to anyone who might be in search of good dedicated staff
Great customer service from purchase to service.
Great customer service from purchase to service. Exceptional Service Department Staff. Most recent visit, Vince took the time to address my concerns, explain the processes needed and the costs as well. I'm confident that I'm in good hands with Klaben and highly recommend them to anyone who might be in search of good dedicated staff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike Urbania and the service dept are great!
Mike Urbania and the service dept are great! Very professional and courteous. Always get the job done right
Mike Urbania and the service dept are great!
Mike Urbania and the service dept are great! Very professional and courteous. Always get the job done right
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike Urbania was outstanding!
Mike Urbania was outstanding! He was personable, courteous and very helpful. I have never had a salesman be so honest and upfront. Mike Urbania is a 10 star rating not 5! I would absolutely buy another car from Klaben of Warren and Mike Urbania! Thank you Mike I appreciate you!
Mike Urbania was outstanding!
Mike Urbania was outstanding! He was personable, courteous and very helpful. I have never had a salesman be so honest and upfront. Mike Urbania is a 10 star rating not 5! I would absolutely buy another car from Klaben of Warren and Mike Urbania! Thank you Mike I appreciate you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car