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Rod Baker Ford

(1,367 reviews)
Visit Rod Baker Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–7:00pm
Tuesday 8:30am–8:00pm 7:30am–7:00pm
Wednesday 8:30am–8:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 8:30am–8:00pm 7:30am–7:00pm
Saturday 9:00am–5:00pm 7:30am–7:00pm
Sunday Closed Closed
New (815) 676-0826 (815) 676-0826
Used (815) 676-0829 (815) 676-0829
Service (815) 676-5025 (815) 676-5025

Reviews

(1,367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rod Baker Ford from DealerRater.

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Brian did a fantastic job throughout the entire process.

Brian did a fantastic job throughout the entire process. He was very knowledgeable about all the different features the vehicle and took the time to make sure we knew how to use them. Lisa in the finance department really knows her job and works with you every step of the process to get you in and out as quickly as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very great!

Very great! I worked with Billy in sales. Very fair and helpful, no gimmicks. I trades in old truck and bought a new F-150. Very fair on trade in and love my new truck! I highly recommend!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I recently purchased a vehicle from this dealer, and it

I recently purchased a vehicle from this dealer, and it was a great experience. Ron was really good and made the process smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everything was wonderful from the time my wife and I

Everything was wonderful from the time my wife and I entered the dealer. Clean dealership, great service and super friendly staff. Would highly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We purchased a car from Brian Swidergal at the Rod Baker

We purchased a car from Brian Swidergal at the Rod Baker Ford Dealership in Plainfield, IL and it was such a wonderful experience. Brian was so easy to work with, he was patient, helpful and knowledgeable and made me feel so comfortable throughout the entire process. We also did our financing through the dealership and that was also a very easy and smooth process. I highly recommend not only Brian, but the dealership and finance department as a whole.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Anthony was great answered all my questions before I

Anthony was great answered all my questions before I made the 3 hour drive. could not been happier with my purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Baker Ford has always taken great pride in service.

Baker Ford has always taken great pride in service. From selling their cars-trucks too maintenance on all vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I already had an appointment with another dealer to

I already had an appointment with another dealer to purchase a F150. I stopped by Rod Baker Ford since it's on the way and wanted to know if they can beat the out the door price I had for the packages I wanted. They did so fairly quickly by removing dealer options I did not want. The entire process went smoothly. I did have to go back because the tie down cleats were missing in my truck, but they got those to me quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I already had an appointment with another dealer to

I already had an appointment with another dealer to purchase a F150. I stopped by Rod Baker Ford since it's on the way and wanted to know if they can beat the out the door price I had for the packages I wanted. They did so fairly quickly by removing dealer options I did not want. The entire process went smoothly. I did have to go back because the tie down cleats were missing in my truck, but they got those to me quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They treat me good especially being that I am on a fixed

They treat me good especially being that I am on a fixed income they worked with me to work out a deal Anthony was very good and professional sales person

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.