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Rod Baker Ford

(1,380 reviews)
Visit Rod Baker Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–7:00pm
Tuesday 8:30am–8:00pm 7:30am–7:00pm
Wednesday 8:30am–8:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 8:30am–8:00pm 7:30am–7:00pm
Saturday 9:00am–5:00pm 7:30am–7:00pm
Sunday Closed Closed
New (815) 676-0826 (815) 676-0826
Used (815) 676-0829 (815) 676-0829
Service (815) 676-5025 (815) 676-5025

Inventory

See all 334 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2015.
Rod Baker Ford located in Plainfield IL. is home of the No Hassle Deal since 1963 and proud to offer an outstanding selection of new Ford vehicles pre-owned vehicles parts and service for your Ford car truck or SUV. We are committed to customer satisfaction and making your new or used car buying process simple and easy.

When you are in the market to purchase a new Ford or a used car or truck we offer a variety of financing options to fit your needs! Call today for a no pressure no obligation test drive we look forward to earning your business!
"Home of the No Hassle Deal Since 1963"

Service center

Phone number (815) 676-5025

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
7:30am–7:00pm
Sunday
Closed

Reviews

(1,380 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rod Baker Ford from DealerRater.

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Friendly service staff, professional and Accommodating.

Friendly service staff, professional and Accommodating. Will recommend others if asked about our experience. Thank you

Friendly service staff, professional and Accommodating.

Friendly service staff, professional and Accommodating. Will recommend others if asked about our experience. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Friendly, informative, knowledgeable, clean facility, and

Friendly, informative, knowledgeable, clean facility, and very helpful and honest. Would recommend anyone to buy from Baker!

Friendly, informative, knowledgeable, clean facility, and

Friendly, informative, knowledgeable, clean facility, and very helpful and honest. Would recommend anyone to buy from Baker!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very polite,knowledgeable friendly and patient.

Very polite,knowledgeable friendly and patient. James was a rockstar.very glad we found Rod Baker Ford

Very polite,knowledgeable friendly and patient.

Very polite,knowledgeable friendly and patient. James was a rockstar.very glad we found Rod Baker Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Anthony, Kaitlyn, and Brian were great to work with.

Anthony, Kaitlyn, and Brian were great to work with. This was the easiest dealership I have worked with. I was in and out in under 1.5 hours. Anothny and Katilyn were efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Kaitlyn.

Anthony, Kaitlyn, and Brian were great to work with.

Anthony, Kaitlyn, and Brian were great to work with. This was the easiest dealership I have worked with. I was in and out in under 1.5 hours. Anothny and Katilyn were efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Kaitlyn.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We had an issue with the carpet in a new vehicle but they

We had an issue with the carpet in a new vehicle but they are working with Ford to address it. I was very satisfied with the service.

We had an issue with the carpet in a new vehicle but they

We had an issue with the carpet in a new vehicle but they are working with Ford to address it. I was very satisfied with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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After contacting the dealership via cars.

After contacting the dealership via cars.com I received an email communication from a sales representative saying the car was in stock and available to view. I wrote back and stated, I would be available the following day in the afternoon and left my phone number. After not hearing back from the sales representative. I drove to the dealership the next day and walked into the store. The few sales people that were in the showroom appeared to be busy with other customers and no one was at the welcome desk. I looked at the car outside near the front of the store, but left a few minutes later. The sales person did follow up with me the next day and apologized as it was their day off when I was there. I appreciated the communication, but did purchase a new car at another dealership.

After contacting the dealership via cars.

After contacting the dealership via cars.com I received an email communication from a sales representative saying the car was in stock and available to view. I wrote back and stated, I would be available the following day in the afternoon and left my phone number. After not hearing back from the sales representative. I drove to the dealership the next day and walked into the store. The few sales people that were in the showroom appeared to be busy with other customers and no one was at the welcome desk. I looked at the car outside near the front of the store, but left a few minutes later. The sales person did follow up with me the next day and apologized as it was their day off when I was there. I appreciated the communication, but did purchase a new car at another dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Quick and easy, no pressure to buy.

Quick and easy, no pressure to buy. Great experience from start to finish. The staff was friendly and honest.

Quick and easy, no pressure to buy.

Quick and easy, no pressure to buy. Great experience from start to finish. The staff was friendly and honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dave was fantastic, made the whole process extremely

Dave was fantastic, made the whole process extremely easy. Needed another transit van for our business, they were very knowledgeable and helpful. I have never had an easier car buying experience.

Dave was fantastic, made the whole process extremely

Dave was fantastic, made the whole process extremely easy. Needed another transit van for our business, they were very knowledgeable and helpful. I have never had an easier car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The sales experience was a pleasure!

The sales experience was a pleasure! Mike made the sales process easy, the new showroom is very impressive!

The sales experience was a pleasure!

The sales experience was a pleasure! Mike made the sales process easy, the new showroom is very impressive!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Friendly staff.

Friendly staff. Showroom was super clean. Car was ready for test drive when we arrived. Loved the car and the service.

Friendly staff.

Friendly staff. Showroom was super clean. Car was ready for test drive when we arrived. Loved the car and the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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