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Quirk Buick GMC Manchester

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (312 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (312 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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NO COMMUNICATION....EVER

Mike Carlisle is a fantastic guy and excellent salesman to work with. That being said.... Sales managers are rude, Service is HORRENDOUS. My Certified preowned car had something wrong with it and once I brought it in they went to fix it and broke part of the car. Didn't tell me until I walked in to pick it up. Then I was told they would call the next day, never called, I had to call. Told me it would be ready at 4. Got there, not ready. Finally ready but an item wasn't done. Had to take it back. Get it back again, but they didn't check their work and something else didn't work. Had to take it back again. Spoke to sales about their selling procedures, was told the definition of pre-owned and also told that they aren't responsible for what happens the second I drive it off the lot, mind you its CERTIFIED PRE-OWNED. Terrible experience and as a result multiple people I work with and know will never be going back here for anything. ever.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

great customer service

will not go anywhere else to buy a vehicle. Drove up from CT. The customer service is the greatest. My wife is heading up this week to buy a vehicle .Will always be a Quirk Customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amanda

Quirk GMC Manchester was amazing to work with. Everyone that I worked with was not only professional but honest. They made the buying process very easy. Karl, Micheal and Sean were all very great to work with. This will be my go to Dealership for all future buys. I would highly recommend to anyone looking for a new vehicle to stop by Quirk GMC in Manchester. Thank you guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2016 GMC Terrain

Wonderful extremely helpful great pricing. Jack was my salesperson great at explaining all the bells and whistles that came with the car. Even offered to come to Maine and pick me up so I could have the car. Everyone I dealt with from the first steps onto the lot to the signing of the papers made it an easy and helpful experience. My son is even considering purchasing his next Yukon XL from the same dealership. Would highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Extremely detialed

It was a pleasure dealing with both the management staff and Zach (salesperson). He was very detailed when going over the vehicle options. He was pleasant to deal with and I was very please with both the price of the vehicle and the overall experience at quirk Buick GMC. I would definitely buy another vehicle there and refer friends and family to the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Sales Person

Zach was very knowledgeable about all the vehicles on the lot. He helped us to determine what vehicle would best suit our wants and needs. He was very patient and understanding with us through this process. Zach got us all set up with the new Yukon and on the road. We would recommend him to anyone looking for a vehicle New or used!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No Pressure. Full of information

Zach was great helping with the purchase of my new sierra Denali lots of information to make the right decision! Glad I went with the Denali Thanks Zach

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

john calla*han

went out of his way to help memade it great to buy provided transportation to do sale and going to deliver truck to me at my home i am recomdind john callan to my friens

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

High Pleasurable Purchase Experience

I have purchased just about all of my new cars from the Quirk Automotive Group. Previously Fords, this time a Buick. My salesman was Zack Josephs and the business manager we Ryan Boulter. I found Zack and the dealership in general a pleasure to do business with from initial negotiations to final delivery maintaining the high standards that I have experienced with Quirk in the past. I would highly recommend my salesman and the dealership....Ed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great employees

I went vehicle shopping here’s for a pickup truck and Zach Josephs was there to help us. He was extremely personable, very knowledgeable, and we didn’t feel the least bit of pressure at any point of our shopping experience. I highly recommend and would definitely go back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.