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Pogue Chrysler Dodge Jeep Ram Fiat

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (37 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (37 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Pogue Chrysler

Kevin and Alex were very helpful and knowledgeable. Our questions were answered and options demonstrated on the truck we choose. The service did not stop after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Harold, we are pleased to have provided you with such a positive experience! If you have any further needs or questions, please give us a call. We're always happy to help!

zdiva1961@gmail.com

Darryl Moppins was very kind and worked to get me a good deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Carla, thank you for sharing this great feedback! We're so pleased to hear that you enjoyed your visit with our team. We hope to see you in again soon!

Very helpful when problems arose

We bought a used truck from Pogue which needed a major repair 3 weeks later. After some initial communication hiccups, they worked with us to schedule an appointment to complete the repair at no charge. We're grateful that they went above and beyond to help us out when they didn't have to, and they were very easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

The easiest and nicest car buying experience I have had.

Kevin Roller aprouched us outside listened to what we were wanting to “loo” at. He was patient and very nice. He had to make several trips inside to get keys of different cars. We ended up going for a test drive and signing papers on a new car. Pogue employees were all nice and to talk and helpful. I like how they said to call if we have questions even if it’s later down the line.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

They do what they say they will do

Very satisfied with the service I received. Very friendly staff. They went above and beyond . Done the work that i wanted to perfection. Couldn't be more please. Would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Bad service

Worst service department I ever seen , I won't ever be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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BUYER BEWARE

Very untrustworthy. Will tell you anything to get the sale, but will not stand behind it. Can not get any support after the sale. I have bought many new and used vehicles from several different dealers and have never seen one be so dishonest. I gave them a 1 star rating because that's the lowest you can but they don't even deserve that.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
5 people out of 5 found this review helpful.