Reviews
I am always impressed by the service and appreciation for
I am always impressed by the service and appreciation for their clients. Everyone is very accommodating
I am always impressed by the service and appreciation for
I am always impressed by the service and appreciation for their clients. Everyone is very accommodating
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to help! We appreciate you choosing us, and hope to see you again.
Gage and jerry went above and beyond with my service.
Gage and jerry went above and beyond with my service. I brung my car in for a initial inspection and the shop promptly told me everything that needed to get done. They ordered the parts went through my warranty company and even got me a rental vehicle. I will be coming from Ohio from here on out Defenitley worth the drive to deal with a excellent dealership.
Gage and jerry went above and beyond with my service.
Gage and jerry went above and beyond with my service. I brung my car in for a initial inspection and the shop promptly told me everything that needed to get done. They ordered the parts went through my warranty company and even got me a rental vehicle. I will be coming from Ohio from here on out Defenitley worth the drive to deal with a excellent dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your great experience with us, Austin! We will be sure to pass along your praise to our team. We appreciate you choosing us, and look forward to seeing you again soon.
Excellent service department wouldn’t trade it for
Excellent service department wouldn’t trade it for another dealership and will continue with Infiniti for this reason!
Excellent service department wouldn’t trade it for
Excellent service department wouldn’t trade it for another dealership and will continue with Infiniti for this reason!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to help, Gina! We appreciate you choosing us, and hope to see you again.
Very professional and courteous when it comes to customer
Very professional and courteous when it comes to customer service. The efforts are very much appreciated.
Very professional and courteous when it comes to customer
Very professional and courteous when it comes to customer service. The efforts are very much appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your great experience with us! We will be sure to pass along your praise to our team. We appreciate you choosing us, and hope you are enjoying your new car!
My service was advisor was very professional polite,
My service was advisor was very professional polite, courteous, and did a great job with communicating with me about what was going on with my car and when it would be done
My service was advisor was very professional polite,
My service was advisor was very professional polite, courteous, and did a great job with communicating with me about what was going on with my car and when it would be done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback! We're thrilled to hear that your service advisor provided such a professional and communicative experience, and we look forward to serving you again!
Horrible they are rude and done damage to my vehicle and
Horrible they are rude and done damage to my vehicle and not a care about it
Horrible they are rude and done damage to my vehicle and
Horrible they are rude and done damage to my vehicle and not a care about it
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience, and we have addressed your comments internally.
They were very rude. They damaged my windshield. I had to pay three dollars for windshield. They first told me the car was going in for an ABS recall then after they got it there was only an airbag recall get the brake lights on the car is 19 years old it’s 2006. The whole underneath is rusted so somebody can put on a hoist but yet I have 2002 Subaru outback 2001 for Mustang 1999 Ford F150 I have Camaro 91 and 92s and none of them are arrested out that doesn’t say very much for infinity and when I called him about it, they said there’s nothing we can do
Then when I tried to call them to see if it was done, they kept hanging up on me. I had to call the lady that makes the appointment to even get anything about my car and I took it to one dealership and without even sending to me, they took it somewhere else and I need to pick it up there.
Thank you for doing great work and making the process
Thank you for doing great work and making the process easy! Please keep it up!
Thank you for doing great work and making the process
Thank you for doing great work and making the process easy! Please keep it up!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! It's wonderful to hear that you found our service easy and efficient. We appreciate your kind words, and hope to serve you again soon!
Always good service and timely .
Always good service and timely . Scheduling never an issue , always able to work with my appointment time. Waiting room comfortable and accommodating. Always will return for service .
Always good service and timely .
Always good service and timely . Scheduling never an issue , always able to work with my appointment time. Waiting room comfortable and accommodating. Always will return for service .
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for sharing your great experience with us, Gary! We value your continued loyalty, and look forward to working with you again.
The wisdom and knowledge of my concerns and answers
The wisdom and knowledge of my concerns and answers offered by Jerry I was blow away of the video made by the tech showing me the wear left on my tires giving me peace of mind I was not going to be taken advantage of. I shared the video with my nephew Peter Rusin DTSM for Nissan. Thank you again I no longer hate going to get my car serviced, I feel confident I will not be taken advantage of. Thank you.
The wisdom and knowledge of my concerns and answers
The wisdom and knowledge of my concerns and answers offered by Jerry I was blow away of the video made by the tech showing me the wear left on my tires giving me peace of mind I was not going to be taken advantage of. I shared the video with my nephew Peter Rusin DTSM for Nissan. Thank you again I no longer hate going to get my car serviced, I feel confident I will not be taken advantage of. Thank you.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind review! We're so glad to hear that our technician video feature was helpful to you. Please let us know if there is anything else we can do to assist- we hope for the opportunity to work with you again!
Everyone was genuine and extremely knowledgeable.
Everyone was genuine and extremely knowledgeable.I enjoyed my experience of getting a new car
Everyone was genuine and extremely knowledgeable.
Everyone was genuine and extremely knowledgeable.I enjoyed my experience of getting a new car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help! Thank you for choosing to work with us. Wishing you many happy miles on the road ahead!