Reviews
Salesperson was overall good.
Salesperson was overall good. I did my homework and explaing to him accordlingly about my knowledge
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you for this 4-star review of Car Pros Kia Huntington Beach! We're glad to hear that your salesperson provided a good experience! Thanks for choosing Car Pros, we hope you enjoy the road ahead.
Just to give anybody who's looking for a car.
Just to give anybody who's looking for a car. Do not go to car pro kia Huntington Beach. They lie to get your business, and then once they get you in, they're not professional. I had to buy a car in California and when I purchased a car. I told them I do not want it registered or titled in California because I live in a different state. They went ahead and registered the car in California. And then tell me that I have to do all the legwork to get it fixed. It started with ali the sales manager, then it went to Jimmy in financing. Then Edward, then the general manager forgot his name and then it went to Jennifer, and then finally it went to some lady named Letty. She is the only one that seemed to have a little bit of common sense about this and had no idea why it got to this point this all started the beginning of december, and now it's end of january and my vehicle is not registered yet. My advice is to not purchase a vehicle from this dealership. Unless you want to have a lot of frustration and aggravation.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, we are deeply disappointed to see your review of us here at Car Pros Kia Huntington Beach. We understand how important it is for the registration process to be handled correctly, and we regret any inconvenience this has caused you. We appreciate you bringing this to our attention and would like the opportunity to assist in finding a resolution. Please reach out to me directly at either 323-583-1901 or Jennifer.fix@carpros.com. Thank you, we’d love the opportunity to make this right. Jennifer Fix, Corporate Customer Relations Manager
Jennifer i gave you and everyone that could help me in that dealership the chance to fix the problem you guy created. Jennifer, you make it sound like you wanted to help or make it sound like the dealership wanted to help and that so not true this dealership is the worse one i have ever had to deal with. Just so you and everyone know that i still have not got my refund or the paperwork completed and it been almost 3 months.
My service advisor was helpful, competent and answered
My service advisor was helpful, competent and answered all of my questions about the recall on my Sorrento and my service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello there, thank you for the 5-star review of Car Pros Kia Huntington Beach. We're glad to hear that your service advisor was helpful, competent, and took the time to answer all your questions about the recall. Let us know if you need anything in the future—safe driving!
Mark was very friendly and helpful.
Mark was very friendly and helpful. Word word word word word word word word word
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Peter, thank your for the 5-star review of Car Pros Kia Huntington Beach! We're glad to hear that Mark was friendly and helpful during your experience. Thanks for stopping by, we hope to see you again soon!
Ethan was extremely helpful during the entire process,
Ethan was extremely helpful during the entire process, from giving the right information pre-sale and during the entire closing time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Marcio, thanks for sharing your recent review of Car Pros Kia Huntington Beach! We’re so glad to hear that Ethan was extremely helpful and provided accurate information throughout the entire process. Your satisfaction is important to us, and we’re happy to have been a part of your car-buying journey. Enjoy your new car, and let us know if we can assist you with anything in the future!
Man, Robert is the best…talk about going above and beyond
Man, Robert is the best…talk about going above and beyond for your customer. Because of him, we drive from Ontario to Huntington Beach to get service or purchase our vehicles. You need more people like him!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Zavala, thank you very much for the recent review of us here at Car Pros Kia Huntington Beach. We're thrilled to hear that Robert went above and beyond to provide exceptional service. It’s loyalty like yours that inspires us to keep delivering our best. Thanks for making the trip, we hope to see you again sometime!
Mark was very friendly and efficient.
Mark was very friendly and efficient. He answered all of my questions and helped me get my car in and out faster than anticipated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you very much for the recent review of Car Pros Kia Huntington Beach. We're more than happy to hear that Mark provided friendly and efficient service, answered all your questions, and got your car taken care of so quickly! We appreciate your feedback and look forward to assisting you again in the future!
Francisco was very attentive and Talia was great she was
Francisco was very attentive and Talia was great she was also very thoughtful about my experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Carly! Thank you so much for the 5-star review of Car Pros Kia Huntington Beach. It's great to hear Francisco was attentive and Talia made your experience thoughtful and enjoyable. Your satisfaction means a lot to us, and we’re here if you need anything in the future! Thank you for choosing Car Pros, take care!
Quick and friendly service.
Quick and friendly service. I was given a 2 hour time for fixes, and they finished in that time frame. Much appreciated and friendly service. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello! Thanks for the review of us here at Car Pros Kia Huntington Beach. We're glad to hear you had a quick and friendly experience and that the repairs were completed within the promised time. We appreciate your feedback and look forward to assisting you again in the future. Thanks for choosing Car Pros!
Fast and efficient helpful and on time Make you feel at
Fast and efficient helpful and on time Make you feel at home. Nice new service building
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your 5-star review of Car Pros Kia Huntington Beach! We're thrilled to hear that your experience was fast, efficient, and welcoming! We look forward to assisting you again in the future—thank you for choosing Car Pros!