Reviews
Great experience with Kirby Kia.
Great experience with Kirby Kia. Omar and Jeff helped me out and gave me everything I needed to make my decision process smooth. They both worked with me and provided all the technical and financial answers I needed as well. 10/10 recommend
Great experience with Kirby Kia.
Great experience with Kirby Kia. Omar and Jeff helped me out and gave me everything I needed to make my decision process smooth. They both worked with me and provided all the technical and financial answers I needed as well. 10/10 recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We recently purchased a 2026 Kia Carnival Hybrid from
We recently purchased a 2026 Kia Carnival Hybrid from Kirby Kia of Ventura and loved how helpful and honest they were. We worked with Guillermo and Samantha. I had called different dealerships to just get realistic quotes and was very impressed with how honest and clear their quotes are. We ended up going with this dealer as well because they were so helpful with all the details- they were fair with what they offered us for the vehicle we wanted to trade in, we didn’t want to drive 2 hours away to go to their dealer so they offered to deliver our car for a fee. Rudy, who delivered our car was very helpful when we were signing papers. David from Finance was also very clear as he went through the paperwork with me over the phone the day before the car was delivered. Overall, we are very pleased with the service, the honesty, and the care that was put into us buying our new family car! Thank you so much for all your help! 10/10 recommend this dealership over others 🥰
We recently purchased a 2026 Kia Carnival Hybrid from
We recently purchased a 2026 Kia Carnival Hybrid from Kirby Kia of Ventura and loved how helpful and honest they were. We worked with Guillermo and Samantha. I had called different dealerships to just get realistic quotes and was very impressed with how honest and clear their quotes are. We ended up going with this dealer as well because they were so helpful with all the details- they were fair with what they offered us for the vehicle we wanted to trade in, we didn’t want to drive 2 hours away to go to their dealer so they offered to deliver our car for a fee. Rudy, who delivered our car was very helpful when we were signing papers. David from Finance was also very clear as he went through the paperwork with me over the phone the day before the car was delivered. Overall, we are very pleased with the service, the honesty, and the care that was put into us buying our new family car! Thank you so much for all your help! 10/10 recommend this dealership over others 🥰
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stel, Thank you for choosing Kirby KIA of Ventura, we are delighted to hear that your experience with Team Kirby KIA was positive. We appreciate your business and the great review. We hope that you are enjoying your 2026 KIA Carnival!
I can’t say enough good things about my experience at
I can’t say enough good things about my experience at Kirby Kia. I shopped around at 5–6 different dealers, told each of them exactly what I wanted, and asked for everything to be prepped so I could get in and out quickly. Kirby is the one that truly delivered. Deanna (sales) and David Kim (finance) made the whole process absolutely seamless. They secured the exact specs I wanted and gave me the best pricing—saving me from having to drive 3+ hours to chase a deal elsewhere. When I arrived, everything was ready to go. I signed the paperwork and was driving away in my new car in an hour. It was an AMAZING experience from start to finish. Highly recommend!
I can’t say enough good things about my experience at
I can’t say enough good things about my experience at Kirby Kia. I shopped around at 5–6 different dealers, told each of them exactly what I wanted, and asked for everything to be prepped so I could get in and out quickly. Kirby is the one that truly delivered. Deanna (sales) and David Kim (finance) made the whole process absolutely seamless. They secured the exact specs I wanted and gave me the best pricing—saving me from having to drive 3+ hours to chase a deal elsewhere. When I arrived, everything was ready to go. I signed the paperwork and was driving away in my new car in an hour. It was an AMAZING experience from start to finish. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
On Friday, May 9th, my daughter and I visited the
On Friday, May 9th, my daughter and I visited the dealership and ended up leasing a new vehicle (the Kia K4) after trading in our 2016 Kia Optima. Sales Consultant Trevor Payne was very helpful, knowledgeable, and went above and beyond to make the experience as smooth as possible. The service we received from Finance Manager David Kim was outstanding as well and made dealing with all the paperwork effortless. It is such a cliche to say that a business treats you like family, but honestly the staff at Kirby Kia of Ventura really do just that. I have never felt like just another customer. This is the fourth car I have purchased from Kirby Kia. They really make it nearly impossible for me to consider taking my business anywhere else.
On Friday, May 9th, my daughter and I visited the
On Friday, May 9th, my daughter and I visited the dealership and ended up leasing a new vehicle (the Kia K4) after trading in our 2016 Kia Optima. Sales Consultant Trevor Payne was very helpful, knowledgeable, and went above and beyond to make the experience as smooth as possible. The service we received from Finance Manager David Kim was outstanding as well and made dealing with all the paperwork effortless. It is such a cliche to say that a business treats you like family, but honestly the staff at Kirby Kia of Ventura really do just that. I have never felt like just another customer. This is the fourth car I have purchased from Kirby Kia. They really make it nearly impossible for me to consider taking my business anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
After two years of researching the perfect car for our
After two years of researching the perfect car for our family, my husband and I finally made the leap and purchased a 2025 Kia Sportage Plug-In Hybrid Prestige — and we couldn’t be happier! We had originally test driven the car at another dealership, but the experience there was terrible. We felt extremely pressured, and they even tried to charge us $7,000 over MSRP. Determined to find a better option, we researched other dealerships and found Kirby Kia of Ventura. I submitted a quote request online and was contacted the very same day by Deanna. She gave us a no-nonsense, fair offer — no pressure, no games — and we instantly knew this was the dealership we wanted to work with. Deanna went above and beyond to help us, even while she was out of town. She connected us with Guillermo, who met us at the dealership to finalize everything. Even though we were in a bit of a rush, Guillermo took the time to explain every feature of the car and offered to be available if we had any future questions — which really made us feel taken care of. When we decided to finance the car, we were introduced to David Kim. Knowing I had to get back to work quickly, he had all the paperwork ready and made the process smooth and stress-free. He was an absolute joy to work with. Incredibly, the next day I had to undergo surgery, and David even arranged for someone to come to our home to complete a few final documents — something I never would have expected from a dealership. I have never been treated so well by so many people in the auto industry. Kirby Kia of Ventura has earned lifelong customers in us. We can’t recommend them enough!
After two years of researching the perfect car for our
After two years of researching the perfect car for our family, my husband and I finally made the leap and purchased a 2025 Kia Sportage Plug-In Hybrid Prestige — and we couldn’t be happier! We had originally test driven the car at another dealership, but the experience there was terrible. We felt extremely pressured, and they even tried to charge us $7,000 over MSRP. Determined to find a better option, we researched other dealerships and found Kirby Kia of Ventura. I submitted a quote request online and was contacted the very same day by Deanna. She gave us a no-nonsense, fair offer — no pressure, no games — and we instantly knew this was the dealership we wanted to work with. Deanna went above and beyond to help us, even while she was out of town. She connected us with Guillermo, who met us at the dealership to finalize everything. Even though we were in a bit of a rush, Guillermo took the time to explain every feature of the car and offered to be available if we had any future questions — which really made us feel taken care of. When we decided to finance the car, we were introduced to David Kim. Knowing I had to get back to work quickly, he had all the paperwork ready and made the process smooth and stress-free. He was an absolute joy to work with. Incredibly, the next day I had to undergo surgery, and David even arranged for someone to come to our home to complete a few final documents — something I never would have expected from a dealership. I have never been treated so well by so many people in the auto industry. Kirby Kia of Ventura has earned lifelong customers in us. We can’t recommend them enough!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Working with Robert P.
Working with Robert P. At subaru in Ventura was great! Bought a great hybrid with his help. Super nice and friendly!!
Working with Robert P.
Working with Robert P. At subaru in Ventura was great! Bought a great hybrid with his help. Super nice and friendly!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lars was awesome.
Lars was awesome. He answered my questions and never pressured me to purchase. I knew what car I wanted when I went in and there was no upselling. He really helped me get a good trade in and made my payments affordable. He is very knowledgeable on his subarus!
Lars was awesome.
Lars was awesome. He answered my questions and never pressured me to purchase. I knew what car I wanted when I went in and there was no upselling. He really helped me get a good trade in and made my payments affordable. He is very knowledgeable on his subarus!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Deanna L was amazing!
Deanna L was amazing! We live quite far from the dealership and she went out of her way to accommodate us even arranging home delivery. Our new Sorento is beautiful. 10/10 would recommend this dealership!
Deanna L was amazing!
Deanna L was amazing! We live quite far from the dealership and she went out of her way to accommodate us even arranging home delivery. Our new Sorento is beautiful. 10/10 would recommend this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our entire experience at Kirby Suburu of Ventura was
Our entire experience at Kirby Suburu of Ventura was amazing. Every employee we spoke with was friendly and super helpful. Our salesperson was Lars and he was very knowledgeable and patient while we looked at various cars. We ultimately bought an Outback, and couldn’t be any happier.
Our entire experience at Kirby Suburu of Ventura was
Our entire experience at Kirby Suburu of Ventura was amazing. Every employee we spoke with was friendly and super helpful. Our salesperson was Lars and he was very knowledgeable and patient while we looked at various cars. We ultimately bought an Outback, and couldn’t be any happier.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
had my car for 33 days under warranty work.
had my car for 33 days under warranty work. Poor communication ! Forgot or just didnt put rivets back on so my Husband fixed it. Service not good at returning phone calls. I received 2 phone calls back from them in a month.
had my car for 33 days under warranty work.
had my car for 33 days under warranty work. Poor communication ! Forgot or just didnt put rivets back on so my Husband fixed it. Service not good at returning phone calls. I received 2 phone calls back from them in a month.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
