Reviews
The service was great.
The service was great. I like the family friendly atmosphere Hardin Buick GMC has. Everyone is very helpful and friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the family-friendly atmosphere at Hardin Buick GMC and found our team helpful and friendly. Your satisfaction is our priority, and we look forward to welcoming you back again soon! Sincerely, Hardin Buick GMC Team
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the family-friendly atmosphere at Hardin Buick GMC and found our team helpful and friendly. Your satisfaction is our priority, and we look forward to welcoming you back again soon! Sincerely, Hardin Buick GMC Team
I had an excellent experience with this dealership I got
I had an excellent experience with this dealership I got a great price on a used car with Santos and then when I discovered some scratches and a knick in my windshield Scott the used car manager offered to replace my windshield at no cost to me. Wonderful customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience at Hardin Buick GMC. It's great to know that Santos and Scott provided you with outstanding customer service, and we appreciate your recognition of their efforts. Enjoy your new car, and we look forward to seeing you again! Sincerely, Hardin Buick GMC Team
My experience at Hardin Buick GMC was awesome.
My experience at Hardin Buick GMC was awesome. They have a very welcoming and helpful staff. They were able to provide answers to all my questions and concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re thrilled to hear that your experience at Hardin Buick GMC was awesome and that our staff was welcoming and helpful. We appreciate your kind words and look forward to assisting you again in the future. Feel free to share your experience with others! Sincerely, Hardin Buick GMC Team
I had a great experience and will recommend your dealer
I had a great experience and will recommend your dealer to my friends! Thank you 🙏
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Hardin Buick GMC. Your recommendation means a lot to us. We look forward to serving you and your friends in the future! Sincerely, Hardin Buick GMC Team
Every employee was very helpful and understanding in what
Every employee was very helpful and understanding in what i was looking for from beginning to end process was good
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We truly appreciate your kind words about our team at Hardin Buick GMC. We're glad to hear that you found our employees helpful and understanding throughout your experience. We hope to see you again soon! Sincerely, Hardin Buick GMC Team
Great service and friendly atmosphere, I would recommend
Great service and friendly atmosphere, I would recommend Hardin to everyone who is interested in servicing their GMC.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our service and enjoyed the friendly atmosphere at Hardin Buick GMC. Your recommendation means a lot to us! We look forward to seeing you next time! Sincerely, Hardin Buick GMC Team
They are so nice and polite , I really enjoy to deal with
They are so nice and polite , I really enjoy to deal with you guys thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We at Hardin Buick GMC are thrilled to hear that you had such a positive experience with our team. Your satisfaction means a lot to us, and we look forward to assisting you again in the future! Sincerely, Hardin Buick GMC Team
Did not supply all the papers took me three months to get
Did not supply all the papers took me three months to get it registered you didn’t supply all the papers got penalized on tax because you didn’t tell me about it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback. We understand that the delays you experienced with the paperwork and registration process were frustrating. Your concerns are important to us, and we appreciate you bringing this to our attention. We will share your feedback with our team and address these issues internally. If there is anything else you would like to discuss about your experience, please feel free to contact us directly. Sincerely, Hardin Buick GMC Team
Jesse was super helpful and made the purchase of my Yukon
Jesse was super helpful and made the purchase of my Yukon a breeze, would definitely recommend to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that Jesse made the purchase of your Yukon easy and enjoyable. Your recommendation means a lot to us. We look forward to serving you again at Hardin Buick GMC! Sincerely, Hardin Buick GMC Team
I purchased a 2023 Hyundai Palisade on August 18th 2024.
I purchased a 2023 Hyundai Palisade on August 18th 2024. I really felt like i could trust the sales team. Jesse was great wonderful and very helpful. I told them i was coming down the next day after seeing the car on Car-gurus. On Car Gurus the car was supposed to be a savings of about 2,600.00 but when I got there they had added on a Digital license plate which went bad before leaving with the car. And they removed two screws and put on a new one. I told them I didn’t want the Digital plate but they said it was to late it had already been installed 1,100 dollars. I didn’t mind so much when they added on the Karr alarm sys. But then they had another added charge of 500.00 for Car Shield that is the plastic strip that goes down the edge of the doors. It on Amazon for 17.50 for a roll. When i got home I realized that they didn’t actually put it on the car. They said they would send me a check for the car shield when my check cleared. Well on the 18th of August we gave them a check for 14,500 from CAR MAX and a check 29,000.00 that cleared on August 20th. Here it is September 14th and still no check. After singing the paper work They handed me one key and i said i needed the other key that they could not produce but would try and get ahold of the lease person and see if they had the key. Well here it is September 14th and still no key.That should have been told to me before signing but no Then one of the sales people said to and my wife that technically they don’t have to provide a second key. Beware buyers when you see the added equipment on the sales ticket turn around and tell them to call you when the add on’s will be removed this is a scam and how they can jack up the price that was quoted on Car Gurus. I went in the day after the purchase to the Hospital for three weeks with cancer and had to have my kidney removed when home could not find any of the bill of sale and extended Warranty . I called and asked for a copy and they said they would send it in an e-mail that I never received. You know my wife and I trusted these people but once you signed on the line they didn’t care buyer be ware.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Your feedback has been forwarded on to our team and we are currently looking into this matter.