Reviews
Good experience at Hardin.
Good experience at Hardin. Oil change was fast and Sean helped me out by honoring quoted price even when it was incorrect.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Hardin Buick GMC Team
The Service Dept.
The Service Dept. is very efficient and professional. Their estimates are accurate and timely and their service is excellent, thorough and on time. Although I know I could get work done less expensively elsewhere, the quality, completeness and specific knowledge of the GMC line is worth the differential.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Hardin Buick GMC Team
Friendly and helpful staff.
Friendly and helpful staff. They kept me updated on status of my car in transit. Overall a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Hardin Buick GMC Team
Jaime was very helpful He knew the car well and
Jaime was very helpful He knew the car well and explained everything to us. Thanks jaime
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Hardin Buick GMC Team
Sean in the service dept made it quick and easy.
Sean in the service dept made it quick and easy. Great service. Should have bought my truck there!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this amazing review! We really appreciate your business. Sincerely, Hardin Buick GMC Team
They stuck to there words.
They stuck to there words. Very important!! They were straight up. Had some very good advise. Would buy from them again. Note: there service department needs some work. Little to greedy for me! Ended up using someone else for all of my service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Robert, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Hardin Buick GMC Team
My service person was very helpful and informative.
My service person was very helpful and informative. He explained everything that was going to be done. I received a call that an issue was found and gave a description of what was done to correct the problem. When I came to pickup my vehicle, my service person was in lunch. Paid my chargeable service work and left. While driving my vehicle, one of my complaints was still happening. Called my service person and he said to drive it for a least 100 miles to see if it clears up the issue. I was not happy my vehicle was fixed correctly but was happy with my service person for keeping me well informed.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Hardin Buick GMC Team
Woody was super helpful with my purchase.
Woody was super helpful with my purchase. I'm really happy with my purchase of my sierra
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Woody's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Hardin Buick GMC Team
The service team did a great job keeping us updated on
The service team did a great job keeping us updated on the status of our car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Hardin Buick GMC Team
Jesse Negrete was awesome He answered all my questions
Jesse Negrete was awesome He answered all my questions and handled everything like a true professional that he is
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Hardin Buick GMC Team