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Max, Jag, and Reter...what a team!
After having a less than ideal experience in our region, we came down to Dublin and were quickly at ease and felt like we made the right choice of dealership. Max, Jag, and Reter...man what a team! Sounds like a law firm that serve the hot rod community :) Thank you for your professionalism and taking the time to go over car features and financial details and being a place where I honoestly feel compelled to recommend to friends and family. Muhsin (Mike) Alie
Mike and Ander: professional, friendly, and efficient. I always trust them 100% to get the job done right the first time.
Great Service and Friendly Staff
Outstanding customer service. Very positive experience. Service staff is very professional, and went out their way to rectify the issues with my vehicle.
Great Service and Great Care
Everyone at Infiniti from the ground to top were extremely helpful, responsive and co-ordial to me. I really liked working with everyone over there in Sales, Management, Finance. I have not worked with Service department yet, I expect they will also provide the same service.
Great service, above and beyond
Ander was very helpful. I drove up and he quickly asked how he could help. I explained that my key was not synchronizing with my 6 month old car. He quickly had someone change the battery and then offered to have my car washed. This was some of the quickest and best customer service that I've ever seen for an auto dealer. Far better than BMW.
I like how easily I was able to get my appointment set up according to my needs. They have as early as 7 am appointments
MIKE AND ANDER ALWAYS LOOK AT MY CAR AS IF IT WERE THEIRS AND MAKE SUGGESTIONS AS TO WHAT IS APPROPRIATE. THIS IS VERY HELPFUL AND THE REASON I RETURN THOUGH MY CAR IS LONG OUT OF WUARANTEE
Dublin Infiniti--top shelf service
Friendly, helpful service advisor, no wait. Gave great advice, never felt like I was "being sold" anything. Went above and beyond with advice and service.
Burke did it all. Updates via phone, check-in, loner car, check out. He is all about customer service. It was a pleasure.
Hi John and thanks for your kind words! We appreciate Burke as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like and follow us on Facebook to catch the latest service specials. Regards, Dublin Infiniti Team
ALL AROUND BEST DEALERSHIP!!
Professionalism; expertise; urgency; personable ... Ander & entire Service Team understand the true meaning in delivering excellent customer service! Thank you!!! Whole experience was outstanding!
Thank you for writing about your visit with us! I am happy to hear that Andre and the rest of the service team were able to provide you with an excellent customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our likers. Regards, Dublin Infiniti Team