Savage Kia

Not bad at all pretty good service nice staff 👍 nice and comfortable I will go back

I can’t say enough about how helpful both the sales and service team were! Both Matt and Tyler in the sales dept worked with me to help get my car in order when something popped up! They even went as far as to schedule the appointment. On top of that they went over to the service team to explain what was going on so there was no confusion when I showed up! I will certainly be a returning customer! Thank you so much!

Not a very professionally run business. Interpersonal skills training would certainly be helpful. Need to communicate in a more forthright manner.

Shopping for a vehicle is generally stressful and can be overwhelming when you don’t know exactly what you’re looking for. The staff at Savage Kia were welcoming and made me feel comfortable. The salesman, Matt Gingrich, was very informative, professional and took the time to answer all the questions I had. I was treated as a valued customer without being pressured. Thanks for helping me buy my first new vehicle!

Great and helpful customer service. Mike and Kevin are excellent. I would recommend this dealership.

Purchased my 3rd Sorento elsewhere (was working at a rival Kia dealer.) The service manager has always gone above and beyond for me. I’ve been in the car biz for about 50 years and have seen and heard everything. I’m very pleased with the service dept. They alert you if something is needed or is on the maintenance timeline. They aren’t pushy and explain everything clearly. Great experience.

Owned a Kia stinger for 900 miles and I Brought the car in to Savage Kia for an oil change, service department must of damaged the leather in the steering wheel. When reported they said they wouldn’t have done that. The cut it right in the field of view and it’s rough enough to feel when driving the car. I would know it was there when I dropped it off. Dealer takes no responsibility for what they have done . I wouldn’t recommend anyone uses such a dishonest dealership.

Listen I had a great experience buying my first KIA from Savage but when I started having issues with my 3 month old car. that is a different story. If I would have known about the service I would have passed. Driving down the highway and my wiper blades front and back come on. Even though my car shows me they are "OFF." Went to the Service Department @ Savage in Reading. They told me I have to have proof that they are doing this. I ask how am I supposed to get proof. They suggested I video tape them. So now they are asking me to video tape while I am driving. REALLY??? I have to prove that it is acting up to get service? Wait I can get service but they tell me it won't be covered under warranty. Not only are the wipers acting up but also sometimes when it does this, my front head light goes out because I get a warning and then my turn signal because I also get a warning. Did I mention that the automatic lock on the drivers side does not always work either? Or that the charging station for my phone heats up so hot that it causes my phone to shut down. So I guess I have to have hope that another KIA dealership can help? I am so frustrated and disappointed.

Sales Experience from Start to Finish at Savage Kia was awesome! Our sales professional Jeffery Christman walked us through every step of the way and went above and beyond for my husband and I. He has 30 years of car sales experience and knows all the tricks of the trade. He even delivered our new purchase to our home. Best car buying experience with Savage auto group this is now our third car purchase through them.

I recently purchased the 2021 Kia Sportage S. Heidi Y (my salesperson) was friendly, patient, helpful, funny, and very detailed. I highly recommend her to everyone who needs a great car at a great price, and who is willing to show you all the specs of any car. She is also bilingual (Spanish/english) which is more helpful to the ones who speaks spanish more than english.