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Dennis Eakin Kia

(129 reviews)

Reviews

(129 reviews)

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Easiest Experience purchasing a car!

We bought our Sorento there this past weekend. Clint was awesome with getting us what we wanted. We were in and out in no time. Easiest time ever buying a car. Everyone was great! Definitely recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Dennis Eakin Kia Team

I have purchased 2 cars from here.

They have great customer service. James Fulsom is who helped me. It was overall a great experience. All the staff were helpful and kind. I was able to get exactly what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Dennis Eakin Kia Team

2018 Kia Rio Received Excellent Service

Excellent customer service and quality work. The staff were prompt, courteous, and professional. I like that my entire service to only about 40 minutes. I would recommend Dennis Eakin Kia for great service and customer care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Larry, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Dennis Eakin Kia Team

Wonderful experience

From the first communication from the internet department (Larissa, who was so prompt and efficient in her duties I thought she was my sales person, haha), to our sales rep (Lashanda, who was unbelievably FUN and an absolute pleasure to deal with), to the warm welcome and caring demeanor shown by the finance manager (here is where her name fails me, but she exuded confidence and professionalism), my experience was among the best I’ve ever had in my 30 years of buying vehicles. There is a reason we’ve bought two cars at this dealer before, and people like those above are the reason we’ll continue to return and recommend. The Black K5 is just what I wanted and you delivered on all accounts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Dennis Eakin Kia Team

Refreshing customer service!

Recently purchased a used Kia Soul from another dealership and one item needed attention. I took my vehicle to Dennis Eakins Kia and they handled my needs in a friendly, timely, and professional manner. It can be hard to find quality service sometimes but Billy at Dennis Eakins Kia provided a refreshing experience. I am more apt to return there for regular service and can be confident knowing if I need something completed on my vehicle it will be a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your kind words, Holly. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Dennis Eakin Kia Team

Rich Holman

Will continue working with Dennis Eakin Kia. Started with 2015 Soul and traded in for 2019. Love working with the professional People. Thanks again. Service is always efficient and fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Dennis Eakin Kia Team

Great place

I am a totally, satisfied customer sins 2008 I bought my Kia's (3) there and have all my services done as well. If there would be a choice of more stars than 5 I would give them to DENNIS EAKIN!!! It's a no brainer!!! These people are professionals, from the mechanics to sales and not to forget, the management!!! If there is any problem with anything, they take care of it to YOUR satisfaction!! No matter what it takes. What more can I say!!! Outstanding, exceptional, above and beyond!!! Thanks DENNIS EAKIN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Silvia and thank you for your feedback! We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, The Dennis Eakin Kia Team

Great place

This place was great, friendly staff, clean waiting room and my car runs great. Will be going here for all my service needs. I highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Dennis Eakin Kia Team

The service was great

The tech was friendly and attentive. I got the appointment at the last minute and wasn't sure what to expect, but everything was great. Billy really took his time to explain even though it was close to closing time on a Saturday!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Dennis Eakin Kia Team

Oil change

Always clean and my service rep Mr Billy always has a pleasant attitude letting me know what I need to keep my auto up date

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, The Dennis Eakin Kia Team