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Safford Chrysler Jeep Dodge RAM Fiat of Winchester

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (113 reviews)
Visit Safford Chrysler Jeep Dodge RAM Fiat of Winchester
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:00am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2020 state dealer award
View 2 awards
2020 state dealer award
2020 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (113 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Chrysler Jeep Dodge RAM Fiat of Winchester from DealerRater.

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customer

Oops. My review frm debbie giving kudos to ADAM in the service dept, i mistakenly put miami, fla for Safford dealership in Winchester, Va i ivisited on 3/2/18.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Debbie for the review, we appreciate it!

Service Experience

Adam was Awesome!!!!!!! The pricing was affordable and the attention to detail was 2nd to none. Looking forward to returning for hopefully oil change only :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Mark for sharing how your experience was here at Safford. We truly appreciate you taking the time to review us and look forward to servicing your vehicle and keeping you on the road, happily! (:

Review of services rendered

I've been taking my car to Safford Dodge since day one.I bought my car April 7,2017 and the few problems that I did have Dodge has done an excellent job of repairing it, and I also get my oil changes and my tires rotated and they do the best job they can and their customer service is suppurb 10+ across the board Dodge is great xxxx yeah I will always take my car there for anything that needs to be done with it. Thank u very much SaffordDodge ?!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the very exciting feedback and great review Eric, and you are welcome! We truly appreciate it and love hearing about experiences like this! Looking forward to servicing you and your vehicle again and again thank you for your time. (:

Have 2017 Pacifica disappointed ABS failed

ABS failed 2017 Pacifica less than 18 months old. Concerned this could happen again. Service ok. Waiting area could use cleaning around coffee dispenser (ANTS)

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 2.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for taking the time to share your feedback with us Ron, we can use this information to make things better for your next visit!

Safford

Omg best experience I've had purchasing a car. NOAH was the greatest with me. He was very polite and helpful and understanding. He and the others were very helpful. I definitely would recommend them to everyone. ?? Happy Nana

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so happy to hear about your satisfaction and we thank you for taking the time to leave us your feedback!! We let Noah know of your words. Stay happy and come back and see us if you need anything we are here!

RichR

They took great care of me. I took my jeep in for inspection. Since I bought it from them they did not charge me. Cool of them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are so happy that your service experience went great Rich, thank you for taking some time to leave your feedback, we appreciate it!

Collision repair.

I?ve bought 2 new cars from Safford and I recently had my Durango fixed in their collision shop and I?ve always been satisfied with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for taking the time to leave us your review Chris we really appreciate it and appreciate your business! We are glad that you have been satisfied with your visits here at Safford of Winchester!

Great service

Very friendly and helpful!! Fast and easy to get a appt and they do their best to get you out in a responsible amount of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for leaving us a great review, we appreciate your time and are glad that you had a fast and easy experience!

I took my car in for service

Service dept got me at last for a oil change tire rotation they where great fast go me in and out with having a appointment thank you very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a great review, we appreciate it! We are happy you had a great experience!

Great Salesman

Great company to purchase a new ride, no high pressure sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thanks for sharing your feedback! We greatly appreciate it!