Reviews
Write a reviewBeen thru the service dept several times.Each time I...
Been thru the service dept several times. Each time I received professional attitudes, great service, and extra care for my vehicle by placing plastic on my seat, and a floor cover. Will refer to friends and family
Been thru the service dept several times.Each time I...
Been thru the service dept several times. Each time I received professional attitudes, great service, and extra care for my vehicle by placing plastic on my seat, and a floor cover. Will refer to friends and family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tommy F
We were greeted by friendly people and They repaired my car on the same day of our appointment. The guys in the detail shop are the best.
Tommy F
We were greeted by friendly people and They repaired my car on the same day of our appointment. The guys in the detail shop are the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tommy, Thanks for taking the time to let us know about your visit. We're glad to have been of service to you! We look forward to the next time you come in. The Bill Carone Staff.
Bill Carone hooked us up
I shopped 3 dealerships and got the best deal with Bill. Fred , Blake and Bill worked past the dealership hours and made sure we were happy with their offer. Long story short my next vehicle will be bought at Bill Carone. Thanks Bill, Fred and Blake.
Bill Carone hooked us up
I shopped 3 dealerships and got the best deal with Bill. Fred , Blake and Bill worked past the dealership hours and made sure we were happy with their offer. Long story short my next vehicle will be bought at Bill Carone. Thanks Bill, Fred and Blake.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Frankie and Kim, Thank you so much for taking the time to let us know about your experience with us! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
No adjustment on head lights
Bought my 2016 2500 duramax in for oil change and head light adjustment shop said I have no adjustment on head lights and I would have to lower it down to fix the problem! It a factory truck nothing done to it, Chevrolet in Wilmington no said they would love to have me as a new customer and they could fix my little problem. Guess the extra drive will pay for it self in the long run.
No adjustment on head lights
Bought my 2016 2500 duramax in for oil change and head light adjustment shop said I have no adjustment on head lights and I would have to lower it down to fix the problem! It a factory truck nothing done to it, Chevrolet in Wilmington no said they would love to have me as a new customer and they could fix my little problem. Guess the extra drive will pay for it self in the long run.
- Customer service 2.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Our new 2018 Equanox
We go to Bill Carone Chevrolet because be like to trade with Gerald Cooper as a sales person. He is very kind and patient with us no matter how many questions we ask or how long it takes.
Our new 2018 Equanox
We go to Bill Carone Chevrolet because be like to trade with Gerald Cooper as a sales person. He is very kind and patient with us no matter how many questions we ask or how long it takes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Bettie, Thank you for taking the time to let folks know that you enjoyed working with Gerald Cooper! Enjoy your new ride!
customer
I called the service department at Bill Carone Motors, where I purchased my vehicle, needing to have my car checked out because I had some trouble with it while I was out of town the previous day. I was told to bring it in that same day. It was checked out, the problem was found, solved, & I was back in the drivers seat in no time at all. The staff in the service department is very friendly, helpful, & a pleasure to do business with. I plan to continue to use Bill Carone Motors for all my service needs.
customer
I called the service department at Bill Carone Motors, where I purchased my vehicle, needing to have my car checked out because I had some trouble with it while I was out of town the previous day. I was told to bring it in that same day. It was checked out, the problem was found, solved, & I was back in the drivers seat in no time at all. The staff in the service department is very friendly, helpful, & a pleasure to do business with. I plan to continue to use Bill Carone Motors for all my service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words! Glad we could help!
Everything I have done at CARONE CHEVROLET has bee
Everything I have done at CARONE CHEVROLET has been funneled through LEGRANDE HEWITT (an employee) at CARONE CHEVY. He helped with purchase,any recalls,and service.He will pick my vehicle up at my home,see that the service and/or recall is performed and deliver back to me exactly as he promises. Would not be conducting business there if not for MR HEWITT. DANIEL MCQUEEN
Everything I have done at CARONE CHEVROLET has bee
Everything I have done at CARONE CHEVROLET has been funneled through LEGRANDE HEWITT (an employee) at CARONE CHEVY. He helped with purchase,any recalls,and service.He will pick my vehicle up at my home,see that the service and/or recall is performed and deliver back to me exactly as he promises. Would not be conducting business there if not for MR HEWITT. DANIEL MCQUEEN
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so very much for taking the time to let us know!
Check my brakes, please.
While visiting my Mom on Mothers Day, I wanted to have my brakes check before driving back home to NY. I called Monday morning and spoke to the owner Mr. Carone (Bill) and he said bring your Buick Lucerne in this morning and we will fit you in. At the customer service desk in Service Dept. I was greeted by Ms. Mott (Tracy). She was very accommodating and was able to expedite my concern to a brilliant mechanic; Kyle who after thorough inspection of my brakes situation suggested a course of action, involving resurfacing of all 4 rotors and I am rather pleased with his work. Job well done and mission accomplished. I drove my family home with a renewed confidence. Thank's to you all. Would deficiently have work done there again.
Check my brakes, please.
While visiting my Mom on Mothers Day, I wanted to have my brakes check before driving back home to NY. I called Monday morning and spoke to the owner Mr. Carone (Bill) and he said bring your Buick Lucerne in this morning and we will fit you in. At the customer service desk in Service Dept. I was greeted by Ms. Mott (Tracy). She was very accommodating and was able to expedite my concern to a brilliant mechanic; Kyle who after thorough inspection of my brakes situation suggested a course of action, involving resurfacing of all 4 rotors and I am rather pleased with his work. Job well done and mission accomplished. I drove my family home with a renewed confidence. Thank's to you all. Would deficiently have work done there again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so very much for taking the time to let us know we did a good job for you!
Valentine's with Bill
Fred and Jordan were outstanding in their knowledge, patience and kindness.
Valentine's with Bill
Fred and Jordan were outstanding in their knowledge, patience and kindness.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We enjoyed assisting you! Thank you again, Robert & Sara for choosing Bill Carone Ford to make your purchase.
On-line out-of-state purchase
I told my husband what I wanted in my dream Camaro, he found one with all the options online. We live in Florida, the car was in North Carolina at the Bill Carone Chevrolet Dealer. The Internet Sales Manager, John Cham walked me through the entire process of obtaining the car history, negotiating the price, obtaining financiing, signing the purchase agreement, applying for title and registration. John went out of his way emailing me updates, overnighting documents, answering all of my questions and calling my bank representative directly to facilitate the sale. With John's help I am the proud new owner of a beautiful 2010 Camaro!
On-line out-of-state purchase
I told my husband what I wanted in my dream Camaro, he found one with all the options online. We live in Florida, the car was in North Carolina at the Bill Carone Chevrolet Dealer. The Internet Sales Manager, John Cham walked me through the entire process of obtaining the car history, negotiating the price, obtaining financiing, signing the purchase agreement, applying for title and registration. John went out of his way emailing me updates, overnighting documents, answering all of my questions and calling my bank representative directly to facilitate the sale. With John's help I am the proud new owner of a beautiful 2010 Camaro!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are very happy that you found your Camaro and we're able to make this a pleasurable experience for you! Thank you again for your business!