AutoNation Chrysler Dodge Jeep Ram North Richland Hills

Made an appointment for an oil change on Saturday for 8:30 AM. They told me I needed a tire rotation and a software update. Told me it would be 1:45 if I waited. I decided to wait. took them 3 hours to complete the job and they were extremely unfriendly on why there was a delay. multiple times I was told they were working on it, yet when I walked past my car, there were no doors open no hood open and no one under or around the car. the oil change was prepaid as well as the rotation. several cars came in after me for oil changes and other work and left before mine. Bad customer service, no one cared to help me

I have taken my truck their in the past and have always received great service. I was having an issue with my truck when I bought it new and I went to AutoNation in North Richland Hills I didn?t buy from them but they took care of it anyway. I had previously taken it to grapevine dodge and they didn?t fix the issue I was having basically told me they could do nothing and gave my truck back I will never take any vehicle I own their again. When I first took my truck to autonation Matthew helped me and he has gone above and beyond any customer service representative I have ever dealt with. So when I started having issues with my radio I went back and once again dealt with Matthew and once again he provided excellent customer service.

They had the truck (1500 Silverado) I was interested in and it runs beautifully. The sales representative found my truck within a few minutes and was very helpful.

What a outstanding place for to buy a vehicle. I bought a new 2024 Jeep Gladiator Nighthawk. Took test drive, set down with the sales team. Within 2 hours I was driving my new truck home. Usually at a dealership it's a all day adventure but not at autonation jeep north richland hills.

My salesman, Will was really down to earth and very comfortable to work with. I enjoyed the whole process. A very relaxed transaction without much pressure..

Took half a day for them to do the paperwork. They told me the only way to get the interest rate they were giving me was if I bought the extended warranty. Day later I got at least 25 letters in the mail from banks about the loan app. Then someone opened a savings account at under my name at the same bank the car was financed with and overwithdrew money.

Great buying experience!! The entire team was absolutely great and pleasant. This was our fourth vehicle we purchased, so it?s safe to say we are loyal customers because of the quality of the team.

Great cars great staff. Nice smooth transaction very friendly people. It?s worth it to go there from Dallas just to get a good price and a nice Jeep Wrangler.

I'd made an appointment with Jake and rove 3.5 hours to get to the dealership. Jake had my truck ready and waiting for me when I arrived and after my test drive, wasted no time getting me approved, signed and headed back home. He was highly professional and super cool.

What a fantastic place to buy a vehicle! We went Autonation jeep in North Richland Hills and test drove a 2024 gladiator. Got the price we wanted and payment. I Traded in a vehicle and got a great price for it. We came back the next day and signed all documents and drove my new truck home. Most dealers want to play mind games about staying all day for back and forth, not at this dealership!! There was no pressure of add ons. If you want fine if not that was fine as well. It's great to walk into a dealership and not be pressured into buying something you can't afford. The sales team is a great bunch!!