Reviews
Yahir was so patient with me and found the perfect jeep
Yahir was so patient with me and found the perfect jeep that fits my style and needs.. And Anthony W made the finance part so easy and has the best personality and very compassionate about what he does..
Yahir was so patient with me and found the perfect jeep
Yahir was so patient with me and found the perfect jeep that fits my style and needs.. And Anthony W made the finance part so easy and has the best personality and very compassionate about what he does..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Leslie, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM North Richland Hills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Never responded.
Never responded..sent over trade-in information and dealership never got back to me..never do business with
Never responded.
Never responded..sent over trade-in information and dealership never got back to me..never do business with
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Mike, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
I totally recommend them.
I totally recommend them. Good prices and easy financing. Vehicles in very good condition and very nice. Excellent customer service and fast purchasing process. I recommend the dealer!!!
I totally recommend them.
I totally recommend them. Good prices and easy financing. Vehicles in very good condition and very nice. Excellent customer service and fast purchasing process. I recommend the dealer!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Oscar, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Excellent customer service.
Excellent customer service. I totally recommend them. Good prices and easy financing. Vehicles in very good condition and very nice.
Excellent customer service.
Excellent customer service. I totally recommend them. Good prices and easy financing. Vehicles in very good condition and very nice.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great services and new cars !
Great services and new cars ! I got 5 cars from this Autonation with no issues shout out to Paul Anderson !! Love my new truck drives great
Great services and new cars !
Great services and new cars ! I got 5 cars from this Autonation with no issues shout out to Paul Anderson !! Love my new truck drives great
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Keneisha, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Tried to negotiate a price on a vehicle that was 404 days
Tried to negotiate a price on a vehicle that was 404 days on the lot. Salesman would not. An arrogant sales manager called me back and gave a price much higher than their Internet price by $6000 dollars. Avoid this dealership. Dishonest selling practices.
Tried to negotiate a price on a vehicle that was 404 days
Tried to negotiate a price on a vehicle that was 404 days on the lot. Salesman would not. An arrogant sales manager called me back and gave a price much higher than their Internet price by $6000 dollars. Avoid this dealership. Dishonest selling practices.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi James, we strive for 100% satisfaction, and we regret to find out that this was not the case. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-4981 to discuss what we can do to help.
Tried to negotiate a price with a salesperson after
Tried to negotiate a price with a salesperson after visiting dealership. He would not return my inquiry Instead, an arrogant sales manager called and quoted me a price $6000 higher than their online advertised price. Very dishonest sales tactics and rude management. Stay away from this dealership.
Tried to negotiate a price with a salesperson after
Tried to negotiate a price with a salesperson after visiting dealership. He would not return my inquiry Instead, an arrogant sales manager called and quoted me a price $6000 higher than their online advertised price. Very dishonest sales tactics and rude management. Stay away from this dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Matrix, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-4981 to discuss what we can do to help.
I called the "General Manager" number and left my contact information. I never received a call back. The message the dealership left is to try and placate the public and mislead people into thinking they are taking action. The vehicle I was trying to negotiate for had been on the lot OVER 400 days. I was trying to be a customer and help them out of a bad situation with their inventory. I can see why the inventory there is overaged and already has lot rot.
The whole process started off good but quickly went down
The whole process started off good but quickly went down hill...Nothing that we talked about during the sale was received...It was very hard to reach the deal once we signed the paper work to get the work done tht we initial discussed..what was stated to be covered under the 90 day period was later announced it was actually a limited 90 day Warrenty...3 days after purchase..the check engine light came on, even though the dealer claimed it was checked out by their mechanic..it was taken to another Autonation &, stated it had several issues tht shld of been caught...I've purchased several vehicles over my short years and this has been the only negative experience....wld definitely not come back to this dealership nor trust anything that they have on their lots....
The whole process started off good but quickly went down
The whole process started off good but quickly went down hill...Nothing that we talked about during the sale was received...It was very hard to reach the deal once we signed the paper work to get the work done tht we initial discussed..what was stated to be covered under the 90 day period was later announced it was actually a limited 90 day Warrenty...3 days after purchase..the check engine light came on, even though the dealer claimed it was checked out by their mechanic..it was taken to another Autonation &, stated it had several issues tht shld of been caught...I've purchased several vehicles over my short years and this has been the only negative experience....wld definitely not come back to this dealership nor trust anything that they have on their lots....
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-4981 to discuss what we can do to help.
My service advisor was so nice and communicated so well …
My service advisor was so nice and communicated so well … I was very impressed. I didn’t have to wait long to be helped, and check out was a breeze too
My service advisor was so nice and communicated so well …
My service advisor was so nice and communicated so well … I was very impressed. I didn’t have to wait long to be helped, and check out was a breeze too
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kathy, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM North Richland Hills. Please let us know if there is anything else we can do for you; we are more than happy to help!
Purchased truck from here, got home going over the
Purchased truck from here, got home going over the paperwork and they do not honor the advertised sales price. Plus they add on over $1500 worth of xx they refuse to remove. They had the truck advertised as having an over $8000 discount, according to the paperwork they only discounted around $6000. BUYER BEWARE AND BE PREPARED TO PAY FOR OVER $1000 WORTH OF xx THEY SAY THE PUT ON THE TRUCK. Will be my last visit here. Bet no one give me a call about it as well. Cianni was great to work with. Had to go rounds with sales mgr. To get the correct trade in price, which she apparently deducted from the dealer discount.
Purchased truck from here, got home going over the
Purchased truck from here, got home going over the paperwork and they do not honor the advertised sales price. Plus they add on over $1500 worth of xx they refuse to remove. They had the truck advertised as having an over $8000 discount, according to the paperwork they only discounted around $6000. BUYER BEWARE AND BE PREPARED TO PAY FOR OVER $1000 WORTH OF xx THEY SAY THE PUT ON THE TRUCK. Will be my last visit here. Bet no one give me a call about it as well. Cianni was great to work with. Had to go rounds with sales mgr. To get the correct trade in price, which she apparently deducted from the dealer discount.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM North Richland Hills. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-4981 to discuss what we can do to help.
Have called repeatedly, left voice mails with GM. No response. No one will call back. Zero service after the sale. Buyers beware.