AutoNation Chrysler Dodge Jeep Ram North Richland Hills

4.1 out of 5 4.1
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

AutoNation Chrysler Dodge Jeep Ram North Richland Hills Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2013

We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we

...

sell is one, no-haggle price and comes with a 5-day return policy*. Plus, we’ll buy your car and give you a check the same day, even if you don’t buy one from us. Now that’s easy. *Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

Service

Multi-Point Inspection

Complimentary

Car Wash

Complimentary

Brake Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
332 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 10, 2019

    Trey went above and beyond great customer service Really appreciate being kept updated with a daily phone cal.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are pleased to hear you had such a positive experience with us, Kimberly! If you ever need more help, our team is available to talk -- safe travels...!

  • 1.0 out of 5
    December 10, 2019

    They don?t take care of the problems they rather keep me going back and forth and they say it?s been too long they can?t do anything about it

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (888) 413-7848 for ways... we can work towards resolving these issues. We look forward to hearing from you soon.

  • January 26, 2018

    Rose is the best hands down she treated me like I was her own child this was my first time buying a car and she took me thru the baby step process .. please... go see rose

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    December 9, 2019

    Buying the Jeep from Erwin back in July was great. This is a review of my first oil change: Making the appt, communication and timeliness were great.... However, my JLU received 6qts of motor oil, rather than the required 5, even after alerting the service rep at the counter that this is an ongoing issue with the newer Wranglers. He assured me that the tech is experienced and knowledgeable. The paperwork showed 6qts when I picked up the Jeep. Again, I voiced my concern, and was assured this is fine. Once home, after sitting for 5 minutes, the dipstick showed oil well above the crosshatched area, up onto the wire. So, I got to drain a qt of oil. I wonder what else the service dept is doing incorrectly? If you have a newer JL and are reading this, check the owner's manual that came with your Jeep. Page 232 clearly states that the newer motor design takes 5 qts. Overfilling can harm your engine.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bobby, thank you for sharing your feedback about your recent experience servicing your Jeep with us. If you would be willing to further discuss your c...oncerns, please give us a call to speak with our General Manager. We value your business, and hope to hear from you soon.

  • 1.0 out of 5
    December 9, 2019

    UConnect update locked up my radio, they said I needed a $1300.00 new radio. Took it home, had to argue to get the diagnostic fee waived, researched on... the internet, and found a way to get the update to work, radio is fine. Glad I didn?t pay for an obviously faulty diagnosis, wonder how many people they have cheated out of $1300.00

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Charles, thank you for bringing this matter to our attention. We care about all our customers and wish to restore your good faith in our dealership.... If you'd be willing, our General Manager would like to speak with you at (888) 413-7848 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

  • 5.0 out of 5
    December 6, 2019

    Great service department technicians are very helpful and informative on what needs to be serviced

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeffrey! We're so happy we were able to help you out! If you ever need help, just give us a call. Happy motoring!

  • 5.0 out of 5
    December 5, 2019

    This was the easiest process in buying a car that I have ever had.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are pleased to hear you had such a positive experience with us, Rebecca! Thank you so much for being one of our valued guests and we look forward t...o your next visit!

  • 5.0 out of 5
    December 5, 2019

    Tra from Service was very helpful and took care of all my needs.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Donald, thank you for your kind review; we are happy to pass along your comments to Tra here at AutoNation Chrysler Dodge Jeep Ram North Richland Hill...s! If you ever need help, just give us a call. Happy motoring!

  • 5.0 out of 5
    December 3, 2019

    Kevin and Julia did a great job through the sales process of listening to what I wanted, and responding with the appropriate information and facts.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are pleased to hear you had such a positive experience with us, Wayne! Thank you so much again for your feedback! We hope you have a great day!

  • 5.0 out of 5
    December 2, 2019

    Courteous and quick. The experience was fine and I'll be going back.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tara, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need... anything. Be safe on the road!

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