AutoNation Chrysler Dodge Jeep Ram North Richland Hills

Trey went above and beyond great customer service Really appreciate being kept updated with a daily phone cal.

They don?t take care of the problems they rather keep me going back and forth and they say it?s been too long they can?t do anything about it

Rose is the best hands down she treated me like I was her own child this was my first time buying a car and she took me thru the baby step process .. please... go see rose

Buying the Jeep from Erwin back in July was great. This is a review of my first oil change: Making the appt, communication and timeliness were great.... However, my JLU received 6qts of motor oil, rather than the required 5, even after alerting the service rep at the counter that this is an ongoing issue with the newer Wranglers. He assured me that the tech is experienced and knowledgeable. The paperwork showed 6qts when I picked up the Jeep. Again, I voiced my concern, and was assured this is fine. Once home, after sitting for 5 minutes, the dipstick showed oil well above the crosshatched area, up onto the wire. So, I got to drain a qt of oil. I wonder what else the service dept is doing incorrectly? If you have a newer JL and are reading this, check the owner's manual that came with your Jeep. Page 232 clearly states that the newer motor design takes 5 qts. Overfilling can harm your engine.

UConnect update locked up my radio, they said I needed a $1300.00 new radio. Took it home, had to argue to get the diagnostic fee waived, researched on... the internet, and found a way to get the update to work, radio is fine. Glad I didn?t pay for an obviously faulty diagnosis, wonder how many people they have cheated out of $1300.00

Great service department technicians are very helpful and informative on what needs to be serviced

This was the easiest process in buying a car that I have ever had.

Tra from Service was very helpful and took care of all my needs.

Kevin and Julia did a great job through the sales process of listening to what I wanted, and responding with the appropriate information and facts.

Courteous and quick. The experience was fine and I'll be going back.