Reviews
Dodge service center
Breanna was SO helpful and kind we couldn't of asked for a better experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
oil change and tire rotation
Excellent, no problems and wait was about 45min. about right for the work done. Will be back for next oil change and tire rotation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy you had such a positive experience with us, Richard! Thank you for taking the time to share your feedback with us.
Truck Purchase - Top Notch Experience
Rose and Afton were both knowledgeable and experienced in all aspects of this sale, inventory, and trade-in. Would recommend either of these ladies to prospective buyers. I discussed my purchase on the phone prior to making the trip (about an hour for me). Satisfied with the information provided, I made the trip and am extremely satisfied with my purchase. A+ experience. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My New Ride
Sales persons have great attitudes. They are very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Can't get my Deposit Refunded
On 9/19 went into dealership to Purchase Dodge Charge Scat Pack gave deposit for vehicle that the Dealership need to trade to get over the next several days of communication and the vehicle changing several time I was informed they found one is Amarillo and it would be here on Monday. 8/29. On 8/26 found the exact car I was looking for At Don Davis in Arlington less then 10 miles from my house. That evening on the way to buy My new Charger Scat Pack I stopped in to inquire about a refund was told it would take 3 days and I would see credit to my card. (Shane Manry) Additionally I have left 3 messages for General manager Justin Pacheco and they have not been returned. Just wand my $500 deposit returned, had to dispute charges with Bank of America.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Just purchsed our second Wrangler!
AutoNation made the Jeep buying experience easy! Thank you to Joshua!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so happy to hear that our staff was able to provide you with a pleasant and stress-free experience! We hope you'll consider us again in the future! Safe travels!
Overall a great buying experience!
My husband found a vehicle online we were interested in purchasing. I had to go solo with our 3 yr old to look at the car. The facilities are older and tired, but the people were outstanding. I don't need a fancy building when you are giving me a fair price and moving through the process efficiently. Joshua Veach was my sales consultant and I have nothing but praise for him. He was patient and applied no pressure. It's truly appreciated when a sales professional can just give me the walk through on a vehicle and let me make a decision without hovering! So far my family has been VERY pleased with the vehicle we received.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
car buying made enjoyable
Went on line, saw that AutoNation Jeep in North Richland Hills (suburb of Ft.Worth) had a great inventory of Jeeps and several Renegades in Colorado Red, the very color I was looking for. Arrived at the dealership and spotted two right off one was a Sport and the other a Latitude, Walked into the showroom and was warmly greeted by Bryan Pennington. He invited me into his office and after a brief interview to hear what I was looking for, we went outside. He brought the Latitude over for me to look at. He explained the equipment package that came with the car and answered my questions. He was very knowledgeable. Went for a test drive. He explained the pricing and their deep discounted price since the Jeep was a 2015. I countered one time and we had a deal I got a great deal!!! It pays to do your homework and shop around. Thanks to Bryan and the great team at AutoNation North Richland Hill. - Jim C.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
AutoNation North Richland Hills
Salesman Joshua Lay and the team did a great job for us. Only drawback was the wait for financing dept, seems they could've have staffed up another person on the expected busy day they had at the end of the month.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi William, thank you for your positive review. We're happy to have been of service to you. If you need anything else, please give us a call.
service
thank you Jesse Aguilar expedited my Aspen for service. he s great !! yes. expensive. yikes. Thank you! !Denice
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words and review, Denice. If you need more help, our team is available to talk -- safe travels!