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Moss Bros. GMC

(113 reviews)
Visit Moss Bros. GMC
Sales hours: 9:00am to 9:30pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–5:30pm
Tuesday 8:30am–9:00pm 7:00am–5:30pm
Wednesday 8:30am–9:00pm 7:00am–5:30pm
Thursday 8:30am–9:00pm 7:00am–5:30pm
Friday 8:30am–9:30pm 7:00am–5:30pm
Saturday 9:00am–9:30pm 7:00am–5:00pm
Sunday 9:30am–9:00pm Closed

Reviews

(113 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moss Bros. GMC from DealerRater.

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Great service all around.

Very friendly and helpful. Your service staff was very courteous and my vehicle was fixed promptly. It runs great now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Crystal, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day. Dave Oley - General Manager

Fifita clan

Don pike and Gerald and Jose b at Chevy and GMC love these guys all ways take care of me and my family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Great to hear you have a great relationship with our service department. Thank you for your business.

Great service

Gerald who always handles my service is great. My car was serviced within a few hours of me dropping it off and when I got it back she was clean and ready to go. It was a very good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Ashley, I am happy to hear that Gerald takes great care of you whenever you visit. Thank you for your business.

Awesome

Salesman was very polite and answered all questions he was very professional and made sure we were taken care of

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Regina, thank you for providing this great feedback and that you taken care of. We appreciate your business and hope you are enjoying your new vehicle.

Quick and painless

The price of the maintenance that I requested was $50 cheaper than any other facility that I called... Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Great to hear our prices are competitive and that you were please with your visit. Thank you for your business and we look forward to seeing you again.

Service center

The customer service was great and easy to work with. Purchasing the products I needed was very easy and quick. The whole process went well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ashley, thank you for your business! We appreciate it and will continue to work hard to provide you the same great service every time. We look forward to seeing you again soon!

Great Service

Great Service!!!!!!! Need a detail shop for my H2! Very proactive with the 23 point inspection with dollar amount/labor for future service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

William, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day.

Car buying experience

This was a revelation in car buying experience, from the time I stepped inside the dealership to the moment I signed the documents. The sales personnel, the lot workers, the sales staff and the finance person were nothing short of courteous, friendly, thoughtful and accommodating to my needs. I would highly recommend Moss Bros. Buick, GMC to anyone who has ever had a trying experience at a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ron, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day.

Excellence in Action

I loved my experience. Very professional and driven to take care of the customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Matthew, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day. Dave Oley - General Manager

Great experience

Great experience, the were very attentive to my concerns and handled them in a professional manor

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

My name is Dave Oley and I am the General Manager I wanted to take a moment and not only thank you for giving Moss Bros. the opportunity to earn your business, which we greatly appreciate, but to also thank you for leaving a positive review.