Reviews
Awesome customer service, very friendly and professional. Hard to get a hold of service by phone though.
Awesome customer service, very friendly and professional. Hard to get a hold of service by phone though.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and the 5-star rating! We’re happy to hear our team provided friendly and professional service. We also appreciate your feedback about reaching service by phone and will use it to help improve our communication.
Very Professional,Kind, Willing to Listen and Search Out an Answer. Displayed A Willingness to Get Help. They Did Not give up on finding the problem, even though the vehicle was Older.
Very Professional,Kind, Willing to Listen and Search Out an Answer. Displayed A Willingness to Get Help. They Did Not give up on finding the problem, even though the vehicle was Older.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re so glad our team demonstrated professionalism and persistence while working to resolve your concern. Providing thorough service and clear communication is always our goal.
Horrible took long on my car. Then they return it and oil was leaking missing the bottom tray and claimed car next had it and at last they apologized because they found it
Horrible took long on my car. Then they return it and oil was leaking missing the bottom tray and claimed car next had it and at last they apologized because they found it
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We sincerely apologize for the inconvenience and frustration you experienced. Delays and issues like the missing bottom tray and oil leak are unacceptable. We’re glad our team was able to locate the part and resolve the issue, and we’re reviewing our processes to prevent this from happening in the future.
One of the best experiences I’ve ever had. Super easy and everybody was super friendly. I’m also very knowledgeable.
One of the best experiences I’ve ever had. Super easy and everybody was super friendly. I’m also very knowledgeable.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Wow — that means so much to us! We’re glad our team made everything simple, welcoming, and informative. We truly appreciate your 5-star feedback!
Thanks for the great service and help and information thru the process of my purchase and other help in completing my purchase
Thanks for the great service and help and information thru the process of my purchase and other help in completing my purchase
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re happy we could help every step of the way and make your purchase a positive one. Enjoy your new vehicle!
I have another appointment but they were not work with me so I lost my other appointment. I want to go get the appointment and then come back and finish off but they said no now I think I should’ve just skipped out.
I have another appointment but they were not work with me so I lost my other appointment. I want to go get the appointment and then come back and finish off but they said no now I think I should’ve just skipped out.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a new car
We’re sorry to hear about your experience and understand how frustrating this must have been. We appreciate you sharing your feedback and would like the opportunity to better understand what happened and see how we can improve. Please contact us at 951-242-2223 so we can discuss this further.
Customer service was great! I’m happy with a very service at moss. Thank you with all you do.
Customer service was great! I’m happy with a very service at moss. Thank you with all you do.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We’re so glad to hear you were happy with the service at Moss. We truly appreciate your support!
We were very upside down and our vehicle when we arrived to Moss Bros. We basically had no expectations due to the amount we were upside down. When we walked in, we were greeted so warmly with kindness and friendliness. From Finance to the salesman to everyone at Moss Brothers we did not have one hiccup in our transaction. We picked out a 2026 GMC transaction was smooth and flawless. If you were looking to buy, you have to give Moss Bros a try, they will not let you down. As they say at Moss, you’re the boss and they stand by this! We are so pleased with our new vehicle and the complete transaction. Best dealership hands down!
We were very upside down and our vehicle when we arrived to Moss Bros. We basically had no expectations due to the amount we were upside down. When we walked in, we were greeted so warmly with kindness and friendliness. From Finance to the salesman to everyone at Moss Brothers we did not have one hiccup in our transaction. We picked out a 2026 GMC transaction was smooth and flawless. If you were looking to buy, you have to give Moss Bros a try, they will not let you down. As they say at Moss, you’re the boss and they stand by this! We are so pleased with our new vehicle and the complete transaction. Best dealership hands down!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this incredible review! We’re truly honored you trusted Moss Bros with your situation, and we’re thrilled our team made the process smooth and stress-free. Congratulations on your new 2026 GMC and welcome to the Moss family!
Excellent service by sales personal. Also, GM Manager provide excellent options to make the deal
Excellent service by sales personal. Also, GM Manager provide excellent options to make the deal
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I would not recommend moss We were misinformed. We thought we We’re paying to protect our paint! Not for a wax My previous gmc purchase was a paint protector that lasts 5yrs, and this is definitely not what we got
I would not recommend moss We were misinformed. We thought we We’re paying to protect our paint! Not for a wax My previous gmc purchase was a paint protector that lasts 5yrs, and this is definitely not what we got
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
We’re very sorry to hear about the confusion regarding your paint protection. We understand how frustrating it can be to expect one thing and receive another. We’d love the chance to review your service and clarify what was provided so we can make sure you get the protection you were expecting. Please contact us at 951-242-2223 so we can assist.