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Plaza INFINITI

(290 reviews)
Visit Plaza INFINITI
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (844) 327-6509 (844) 327-6509
Used (844) 327-5885 (844) 327-5885
Service (314) 558-5812 (314) 558-5812

Reviews

(290 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza INFINITI from DealerRater.

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Great experience all around.

Great experience all around. Easy to deal with and no high pressure. Everyone we interacted with was knowledgeable and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The entire staff from receptionist to shop advisers to

The entire staff from receptionist to shop advisers to sales and finance was exceptionally helpful interpreting our needs and created a comfortable environment for us to trade both our vehicles on the same day for two very nice preowned Subarus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Steven Rusakiewicz! We hope to be of service to you again!

This dealership has a great service and the sales staff

This dealership has a great service and the sales staff is very knowledgeable and helpful. It was my best experience buying a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service, they were very accommodating when calling

Great service, they were very accommodating when calling for an appointment! I would recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I really appreciated the kindness and professionalism of

I really appreciated the kindness and professionalism of Mr. Anthony James. I called, he set the appointment up, I did a test driving in the cars I had an interest in. I made my final decision on the one I wanted. Mr. Anthony did the rest. I thank you Sir. Mr. Rich the finance professional was very informed answered all my questions and do mean all of them. Thank you Mr. James for being great at what you do. You are appreciated. Thank you for a great experience to getting back on the road.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

Excellent service from my entire Sales team especially

Excellent service from my entire Sales team especially Ron Oldham who sold me me last car ?. BMW 330I. He was very professional and made sure I had the car to fit my needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Charlene Brown, we are glad we could help!

On time, pleasant and knowledgeable.

On time, pleasant and knowledgeable. Completed when promised.weve been happy with Plaza Infiniti sales and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I had a great experience with everyone at the dealership.

I had a great experience with everyone at the dealership. The sales person took time to show how all the features work on the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

Quality start to finish.

Quality start to finish. Matt and Zach helped me riight away. Robert is second to none. The new service manager is an absolutely wonderful person. Why would you service anywhere else?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Rob, we are delighted to see this rating! Have a great day!

4 days ago New Over the years we've purchased many

4 days ago New Over the years we've purchased many vehicles, at least 20, about half new, half used. The thought of buying a car has always given me some anxiety based on past experiences. I wanted to recognize PLAZA INFINITI for making our car buying experience from them this week the best ever. Jimmy, one of the sales managers, worked tirelessly online and in store to make sure the purchase was a great experience. He actually gave us the best deal we've ever gotten on a new vehicle. There were no games, no tricks, or sneaking anything in. Everything they said they were going to do is exactly what they did. We tried not to get too excited until we drove the new car off the lot because we kept thinking the deal was too good to be true. We worked with 2 salesmen Anthony & Ron who were both a pleasure to deal with and another manager Terry who was also very pleasant. Jimmy is the man though, thank you sir

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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