Reviews
Caleb was great to work with will buy from again
Caleb was great to work with will buy from again Pleasure working with him couldn’t of asked for better help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bryson and the team at Indy Wholesale Direct were so
Bryson and the team at Indy Wholesale Direct were so great to work with! Bryson helped me narrow down exactly what I was looking for. He listened to my needs and was extremely helpful in the buying process. A very low pressure enjoyable experience! Highly recommend reaching out to him! Not to mention the inventory is amazing!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Caleb was a pleasure to work with Super fast and easy
Caleb was a pleasure to work with Super fast and easy to buy car from Would recommend to anyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Solid spot.
Solid spot. They had lots of quality cars to choose from. My sales guy Caleb was great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Caleb is a great salesman to work with Indy wholesale
Caleb is a great salesman to work with Indy wholesale direct will take great care of you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Caleb was amazing!
Caleb was amazing! He was Very helpful and quick service. Great cars lots of choices. Thrilled !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was sold a car for $15,000 and was told that it needed
I was sold a car for $15,000 and was told that it needed a catalytic converter and that they would fix it prior to the purchase. I was unaware that IWD put an aftermarket (generic) part in the car that did not adequately fix the issue. IWD agreed to replace it a second time, but after having the car for over 22 days in their garage, they replaced it with another substandard part that failed again within a few days. At this point they stopped communicating and responding, which forced me to have the car repaired somewhere else at the cost of $2,500. In addition, the car needed several other repairs that “passed” IWD’s inspection. So far I have had to put $8,000 in repairs into this car within the first month for it to be safe and reliable. I am not sure how they continue to do business in this manner. Please check the BBB complaints/reviews for an informed decision before purchasing a car from here. In addition know that their standards for quality are very low and will fix a car just enough to get it out the door and then it is your problem. Lastly, if you do buy a car from them, take it to an independent trustworthy garage for an inspection prior to signing a purchase agreement.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I was sold a car it had a bad motor and I believe they
I was sold a car it had a bad motor and I believe they knew it. After 2 days the check engine light came on I had it checked and #4 cylinder showed carbon and water in cylinder. Took it to iwd they checked it and said it's ok. 3 days later light came on again.on Thursday 4/10 I called service manager he said let me think how to get it up here I'll call you back. On the 17 I called him I ask had he thought about it he gave me some lame excuses and said I hoped it would run long. I have know spent 3400.00 on a car i haven't had a month. They are sneaky and try every thing stall Patrick the service manager is useless and no help at all. I have bought 4 cars had to put engines in 2 of them there will never be another. Get a copy of the car fax they showed me one quickly but kept it I did not get a copy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Tim was very helpful and honest.
Tim was very helpful and honest. Smooth process. Felt a lot calmer than most dealerships!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brandon was able to help us find and suv that fit our
Brandon was able to help us find and suv that fit our needs and price. No pressure just good service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car