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Indy Wholesale Direct

(691 reviews)
Visit Indy Wholesale Direct
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(317) 348-0923 (317) 348-0923

Reviews

(691 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Indy Wholesale Direct from DealerRater.

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Enthusiastic about showing us the cars and knew every

Enthusiastic about showing us the cars and knew every last detail about them! Told us ins and out of everything and was great help overall!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Caleb Ransom is the best there is here!

Caleb Ransom is the best there is here! 100% transparency, enthusiastic, and a great personality!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Caleb was awesome.

Caleb was awesome. Very professional. Thank you very much. Will come back. Great experience. Happy Happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Brandon did an outstanding job in communication, honesty

Brandon did an outstanding job in communication, honesty and closing the “deal” on the purchase of our 2015 Nissan Leaf S. We would highly recommend IWD and Brandon Wilson for the purchase of your next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Brandon was awesome!

Brandon was awesome! Had a great experience buying a car from him!! Will recommend to others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Absolutely Unprofessional — Buyer Beware!

Absolutely Unprofessional — Buyer Beware! If I could give Indy Wholesale Direct zero stars, I would. My experience with this dealership has been nothing short of frustrating, disappointing, and unacceptable from start to finish. On May 2, 2025, I visited their lot and viewed a vehicle that they claimed had gone through a “detailed inspection” before being listed for sale. However, during my visit, I immediately noticed that the radio wasn’t working. When I raised this concern, the staff downplayed the issue and reassured me that it was an easy fix — they even stated it could be taken care of within a week. Based on that promise, and because the contract explicitly stated the radio would be repaired within 30 days, I went ahead and purchased the car that same day. Big mistake. Instead of allowing me to take the car home, the dealership asked to keep the car so they could handle the repair quickly. One week passed. Then two. No updates. No returned calls. After being completely ignored, I had to physically show up at the dealership to get any answers. Only then was I told there was a backlog with repairs, and I could take the car home until it was my “turn.” Already frustrated, I agreed. Another two weeks go by. Still no repair, and we were now past the 30-day window stated in the contract. So, I returned the car to the dealership again, with the understanding that the radio part was being shipped and the issue would be resolved in three days. The car was purchased on May 2 and as of June 13 still No radio. No updates. No car. Not a single courtesy call or follow-up. The general manager is completely unprofessional. When I finally went back in person to speak with the General Manager, I had to wait over an hour for him to even show up. The lack of urgency, communication, and customer care is appalling. This dealership is not trustworthy. The “inspection” they claim to do clearly missed even basic functionality, and once the sale was made, their promises were quickly broken. If you value your time, your money, and your sanity — stay far away from Indy Wholesale Direct.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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This place is deceptive and not ethical.

This place is deceptive and not ethical. They told me the 2004 Mercedes SL 500 Convertible was in pristine condition when I called. I asked it everything was working, especially the top and they told me it worked no issue with the car. I took the day off work, drove over 3 hours to see the vehicle. When I got there the car was filthy dirty, not detailed, the top was broke and didn't work, the hydraulic were broke. and for the finally when you put the car in reverse the dash red light came on and side Brake malfunction. I have never in my life see anything lik this Zero stars for this place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Tim John did great for me.

Tim John did great for me. Highly recommend!! Go and ask for these guys and they will help you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing service and personable!

Amazing service and personable! Daniel really goes above and beyond in helping you find the right car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Aaron and Val were great to work with!

Aaron and Val were great to work with! It was a very smooth transaction. Definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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