All American Ford Paramus

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
269 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    February 16, 2020

    All American Ford is always my first choice for any service related needs for my 2017 F150. From my first day of purchase and including every service... appointment since then, they are top notch and can always be trusted to get it right. They also have customized my truck to exactly the way I wanted it. Great dealership!

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    Came in for service or repair
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  • 5.0 out of 5
    February 14, 2020

    My Vehicle was there for a repair. It was done as promised. Each person at the Service Department was professional and responsive to all my questions.... Entire process of dropping off car and getting loaner could not have been made any easier. What a pleasure to deal with such competent people who are truly caring.

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  • July 19, 2013

    Words cannot express how professional EVERYONE at this dealership is! Joe Greene was patient walking the lot showing us trucks after trucks and explaining... in detail the difference between each Ford model. Our trade in experience was an honest trade. Nelson was approachable and professional working alongside Joe and us through the leasing process. We leased our Ford Explorer April 2013. Because of our love of the Ford, we returned July 12, 2013 again to see what if anything they can do to get out us out of our "underwater 2010 Hyundai Sonata". Again we specifically asked for Joe Greene and Nelson to assist us. The time we spent that afternoon with them again going over the Ford Edge and Taurus and Fusion proved how this dealership really does take care of their customers and listens to what their customers needs and wants. The time that day was well worth it! We are rid of the Hyundai and happily driving a Ford Edge! This place is amazing with the quality and professionalism of their sales people.. As we waited in the showroom each salesperson who noticed us asked us if we needed help or wanted popcorn or water... Fabulous Trustworthy Professional !!! We are loyal to this dealership because of Joe and Nelson and Kenny in Finance was a GEM!!!!! Keep up the great work and we will be returning in 3 years when the leases are up... Lori and Lance

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    Shopped for a new car
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    Dealer Response

    We would like to thank you for taking the time to post this review. We have a great team and thank you for noticing. If you have any questions about... the vehicle or service please let us know.

  • 4.0 out of 5
    February 8, 2020

    Recall service done as expected, no issues or problems.

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    Came in for service or repair
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    Dealer Response

    David, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe trave...ls!

  • 5.0 out of 5
    February 4, 2020

    This team knocks it out of the park when compared to other car purchase experiences I have had. The were overly accommodating and made me feel as if I... was not just another sale. They worked hard to make sure I was happy with all aspects of the sale and followed up a couple of times afterwards to confirm everything went well. I traveled an hour and half on a Saturday to see the car and when I arrived they were ready and I drive home with the car that same day! Dan, Jim and the whole team were nothing but professional and accommodating. If you are in the market for a new or used car I would highly recommend them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jerry, thank you for your kind words and congratulations on your new vehicle! We're happy to hear you had such a positive experience with our team! If... you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    February 3, 2020

    I'm very impressed with the customer service, and always have been! Jeanette was awesome, and I love how they washed my car when they were done!

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Jenna, thank you for your kind review; we are happy to pass along your comments to Jeanette at All American Ford in Paramus! If you have any additiona...l needs or questions, we will be more than happy to assist you! Safe travels!

  • 4.0 out of 5
    January 31, 2020

    Good service, polite salesmen. Painless shopping experience.

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    Shopped for a new car
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  • 5.0 out of 5
    January 29, 2020

    Excellent service. Knowledgeable staff. Everyone worked hard to find the best car and deal for my son

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    Shopped for a new car
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    Dealer Response

    Susan, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do... for you! Safe travels!

  • 5.0 out of 5
    January 28, 2020

    I brought my car in for scheduled maintenance. The service was great from scheduling to wait time to attentiveness to my concerns-nice group of people... working there

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    Came in for service or repair
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    Dealer Response

    Lucy, thank you for your wonderful response to the quality of service our Staff provides! We try to provide all of our guests with a great atmosphere ...and world-class service that you can trust.

  • 5.0 out of 5
    January 28, 2020

    Very professional Very clean facility customer service very good I will definitely recommended this place.

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    Dealer Response

    Grzegorz, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us... and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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