All American Ford Paramus

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
311 lifetime reviews.

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  • 5.0 out of 5
    April 25, 2021

    Quick and painless process. No BS. Very happy with purchase. I will purchase again at this dealership. Willing to negotiate and work with us on pricing... and terms.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello, we're pleased to hear everything was completed to your satisfaction! We want to sincerely thank you for your business and we hope to see you he...re again down the road!

  • 5.0 out of 5
    December 24, 2020

    Dominick Minervini and the rest of the All American Ford staff treated me like family

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    Shopped for a new car
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  • July 19, 2013

    Words cannot express how professional EVERYONE at this dealership is! Joe Greene was patient walking the lot showing us trucks after trucks and explaining... in detail the difference between each Ford model. Our trade in experience was an honest trade. Nelson was approachable and professional working alongside Joe and us through the leasing process. We leased our Ford Explorer April 2013. Because of our love of the Ford, we returned July 12, 2013 again to see what if anything they can do to get out us out of our "underwater 2010 Hyundai Sonata". Again we specifically asked for Joe Greene and Nelson to assist us. The time we spent that afternoon with them again going over the Ford Edge and Taurus and Fusion proved how this dealership really does take care of their customers and listens to what their customers needs and wants. The time that day was well worth it! We are rid of the Hyundai and happily driving a Ford Edge! This place is amazing with the quality and professionalism of their sales people.. As we waited in the showroom each salesperson who noticed us asked us if we needed help or wanted popcorn or water... Fabulous Trustworthy Professional !!! We are loyal to this dealership because of Joe and Nelson and Kenny in Finance was a GEM!!!!! Keep up the great work and we will be returning in 3 years when the leases are up... Lori and Lance

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    Shopped for a new car
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    Dealer Response

    We would like to thank you for taking the time to post this review. We have a great team and thank you for noticing. If you have any questions about... the vehicle or service please let us know.

  • 5.0 out of 5
    December 24, 2020

    I recently had to use Paramus Ford's service department for a rearview camera issue I had been putting off for almost two years. They diagnosed it and... replaced the camera, and although they discovered another issue that needed to be repaired (and caused the bill to become almost double than the initial estimation), I was extremely impressed with how fast they moved in getting the parts and the courtesy of the service associate. Mike gave me updates throughout the entire servicing process, he was friendly, effective and even accommodated my situation and saved me an additional trip to the dealership. I can sincerely say he went above and beyond to facilitate the transaction and to cause me as little headache as possible, This experience completely changed my opinion on car dealerships and I will certainly not be reluctant to go back next time if needed.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Bianca, we're glad you had such a wonderful experience with us! If there is anything else we can do to assist you, please let us know. Take care!

  • 5.0 out of 5
    December 22, 2020

    I was putting off getting my car serviced because I wasn't able to find a time that worked for me. Luckily on Friday, I was able to get an early morning... appointment at All American Ford Paramus NJ. The new service garage and COVID protocols were well implemented and not stressful at all. The waiting area was clean and and my car was ready by 130pm. Jeannette always tells me how it is and is mindful about doing the necessary repairs and letting me know what I can wait to take care of in the Spring. Her honesty and calming demeanor always puts a stressful situation into perspective.

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    Came in for service or repair
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  • 4.0 out of 5
    December 5, 2020

    I was well taking care of, everything went really smooth.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    James, thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank ...you for your business and we hope to see you here again down the road!

  • 4.0 out of 5
    November 28, 2020

    Was an ok process Don?t love the car but it?s only 3 years

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    Shopped for a new car
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    Dealer Response

    Hello Susan, thank you; we appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe tra...vels!

  • 5.0 out of 5
    November 27, 2020

    Finally bought the car of my dreams at All American Ford. Lincoln MKC made for short girl problems. I like to see over my steering wheel and this vehicle... does just that. I showed up on a busy day and drove away in my MKC in a little over 2 hours. It was pre owned and started throwing code alerts at me on my way home. I brought it in for service and turned out to be a bad battery. It was replaced at no cost to me. I would definitely do business with them again.

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    Shopped for a used car
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  • 5.0 out of 5
    November 17, 2020

    Services were done well, staff was friendly and kept me updated about the status of my repair work

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    Dealer Response

    Hi Robin, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care.

  • 5.0 out of 5
    November 12, 2020

    Great overall experience. Great overall experience. Great overall experience.

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    Dealer Response

    Hi George, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe t...ravels!

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