Reviews
Write a reviewBoxster
The dealerships sales rep Kim was very accommodating. The paperwork, and insurance arrangements were all handled quickly and easily. Thank you Kim ..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Chris, We appreciate the review and glad we could provide such a smooth experience. Great timing picking out a sharp, one of a kind convertible in the beginning of summer. We hope you enjoy!
Maxima
Kim at Master Motors made my car buying experience quick and easy. So far very happy with my experience with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, We appreciate your review, we definitely pride ourselves on providing a smooth and stress-free car buying experience. We knew how excited you were to pick up your new Maxima and we are happy you chose us! Hope to see you again!
ESCAPE
THE BEST BUYING EXPERIENCE I HAVE EVER HAD. VERY NICE AND KNOWLEDGEABLE NO PRESSURE...SALES LADY KIM IS WONDERFUL
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Michael, This review means a lot to us, and are glad we could provide a smooth car buying experience. We love hearing that it was the best buying experience you have ever had. Enjoy your new Escape!
Fantastic Service!
I purchased a 2008 Highlander. When I returned to pick it up, everything I asked for was done,and the employees delivered my new(used) vehicle with a smile on their faces. It was a terrific experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much for the review. We pride ourselves on providing a smooth, stress-free buying experience and greatly appreciate your business. Enjoy your new Highlander!
Fantastic Service! Easy transaction. No stress!
I can't tell you how happy I am with the overall service and ease of trade in and purchase of my new vehicle. I'm just thrilled Customer service 5 stars, vehicle 5 stars. I didn't have to do a thing but come in and pick up my new car. I will be back and my daughter will be coming in when she's ready for a new vehicle. Thank you so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Laurie, Thank you very much for the kind words. We pride ourselves on providing the best experience for our customers and we are glad it was such a smooth process. We thank you for your business and look forward to seeing you again when it is time for your daughter to buy a new car!
great buying experiance
Kim was very helpful in every step of the deal,from financing to working with my trade in ! will recommend master motors to all my friends and family !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Michael, Thank you very much for the kind words. We pride ourselves on providing the best experience possible for our customers, and we certainly appreciate your business. Enjoy your new truck and please let us know if you need anything!
Great service on 2007 Jeep wrangler
Kim did and excellent job! her service was outstanding! Thabnk you Kim!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words. That Wrangler looked very sharp when you picked it up and we hope you enjoy it. Please let us know if you have any questions. Hope to see you again!
THANK YOU!
THIS IS MY SECOND TIME BUYING A CAR FROM MASTER MOTORS. I'VE ALWAYS HAD A GREAT EXPERIENCE W/ THEM
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jennifer, You are welcome. We thank you for coming back and for the kind words. The repeat business means a lot to us. We are happy to help in anyway we can.
MORORISTS BEWARE !!!!!!!
this is the most unprofessional place, no wonder no one was waiting in line to have their car worked on....they don't know what their doing, sloppy work don't care about driver safety.... MOTORISTS BEWARE !!!!!!!!!!!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Tom, We are very sorry for the negative experience that you had at our service department. We pride ourselves on creating the best experience for our customers, both sales and service, and making sure they are well taken care of. We would certainly not want to put you or anyone else in danger. If you could please contact our service department at (716) 589-5028 with more details of what happened, we would love to help and make it right.
Fantastic Dealership!!
Being a first time car buyer with very little credit, I was concerned that I was not going to be able to find a new or used vehicle. The staff at Master Motors was wonderful, they made the process of car buying easy and alleviated all of my anxiety. Kim walked me through the process and helped me to understand all of the paperwork. Quick, considerate and ever so helpful! Wonderful experience overall, I have recommended them to friends and will return to them when its time for a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Stephanie, Thank you for the kind words and we are glad we are able to provide such a positive car buying experience. Thank you for choosing us in purchasing your first car, and we look forward to seeing you again.