Reviews
Write a reviewReliable and friendly.
I've recently purchased a vehicle from the Lockport location and in addition to the great customer service they have been with me all along the way with the process and the maintenance of the car so far
- Customer service 5.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy process
Kim was very helpful in buying our new car. She made sure that all our questions were answered before we purchased the car. It was a quick and painless process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Eliza, Thanks for the review. We pride ourselves on providing a stress-free and easy car buying experience for our customers, and we are glad we were able to provide just that. If you need anything, please let us know! Enjoy your new ride!
good experience
great experience for a first time buyer. very pleasant
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, Thanks for the review! We are glad that you chose us to purchase your first vehicle, and happy to provide a great experience. We look forward to seeing you again for the next car! Please let us know if you need anything.
A+ Buying experience
I thoroughly enjoyed working with Master Motors on the purchase of my Jeep. They were prompt, courteous, and accommodating. The buying process was very easy and quick and they weren't trying to twist my arm in any way like the bigger dealers do. I love my Jeep and I'm happy with my purchase!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Dave, Thank you for the review. It is our goal to create not only a stress free car buying experience, but also a personable one so we love seeing reviews like this! We hope you enjoy your Jeep and we can't wait to see you again!
Jeep Patriot
Kim is super helpful and so was Sal. They move very quickly to get you what you want. I loved my Traverse they sold to me but needed something better on gas so decided to go with the Jeep Patriot.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Anitra, Thanks for the review. We love seeing reviews like these, especially from a repeat customer! We are happy to go above and beyond to get you into a new SUV that you will love. Enjoy new Jeep, we can't wait to see you again for the next one!
Brandon - Avalon
I had a great experience working with the staff at Master Motors. They were extremely friendly and professional. The price of the vehicle was very reasonable. They also changed everything I requested to be changed on the vehicle with no extra charge.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Brandon, Thanks for the review! We are so happy we were able to provide such a positive experience for you, finding that economy car you were looking for. Enjoy your new Avalon and please let us know if you need anything!
Chevy Equinox
Super easy to deal with. Process was really quick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Andrea, Thank you for the review. We are glad we were able to provide a quick and smooth process for you. We hope you enjoy your new Equinox! Please let us know if you need anything!
Escape
. Quick & easy buying process. No pressure sales! Fair pricing!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Amanda, Thanks for the review. You certainly found yourself quite the SUV with such low miles. Our goal is to provide not only the lowest prices in the Buffalo area, but also a comfortable and stress free car buying process, and we love seeing that we were able to provide you with that experience. If you need anything, please let us know!
Trail Blazer.
I had an awesome experience. Kim was very professional and friendly. She worked very to get me financed. I would definitely repurchase here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Diane, Thank you for the review. We love seeing our customers saying how much they loved their car buying experience. You certainly picked the right vehicle for wanting more space in a daily driver, and we hope you enjoy your Trailblazer. Please let us know if you need anything at all!
Ford F-150
Staff was very friendly and helpful with everything and all questions I had. The buying process was exceptionally smooth and went way quicker than expected.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Chris, We not only want to thank you for the review but also for choosing us for your new F-150. We certainly pride ourselves on providing a stress-free and easy car buying experience. Enjoy your new truck!!