Dealer on Cars.com since May 2013

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Used

Today's Hours

Sales 10:00 AM - 7:00 PM
Service 7:30 AM - 4:30 PM
Mon 10:00 AM - 7:00 PM
Tue 10:00 AM - 7:00 PM
Wed 10:00 AM - 7:00 PM
Thu 10:00 AM - 7:00 PM
Fri 10:00 AM - 6:00 PM
Sat 10:00 AM - 5:00 PM
Sun Closed
Mon 8:30 AM - 5:00 PM
Tue 7:30 AM - 4:30 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:30 AM - 2:30 PM
Sun Closed

Reviews

5.0
22 lifetime reviews.
  • Great experience - buy with confidence!
    October 15, 2014

    I cannot speak at all to the prior reviewer's experience, so I will outline my own, which was quite pleasant, as this is the first time I've purchased... a car sight-unseen. I apologize if my recollection is incorrect. I initially contacted Bass Auto through the website and received a call back from Joey the same day, at the end of the day (I had missed his call-back). Once I finally caught up with Joey on the phone, he was upfront and gave me an accurate description of the car, and his genuine interest in the car was easy to pick up on. Also easy for me to see was his experience in selling these cars / shipping these cars, and putting customers who are across the country, shopping sight unseen, at ease. I had questions about potential cost of shipping and he gave me an estimate, but also told me he'd look into it further to get a better sense. His concern for accuracy and clarity in communication, both in shipping estimates, and in condition of the car, were clear and genuine. Every single time we connected on the phone he took the time to explain details, answer questions, and never rushed or used any high-pressure sales tactics. We did discuss independent pre-purchase inspections, and he did not dissuade me from anything that I wanted to consider. Ultimately I chose not to get an independent PPI, for myriad reasons, and we finalized price and after trading a few txts, he faxed over a bill of sale which I signed in the evening and faxed back to him. All communication post-bill of sale was excellent. Once that was completed, shipping was the only additional piece of the puzzle. He was extremely patient with my nervousness about shipping and went into detail about his experiences with car transport. He was able to secure shipping rates significantly less ($200 less!) than any I was able to find on-line, which was extremely helpful and, again, points to the accuracy of his initial communications and shipping estimates. It did take a few days to get a shipper, but during that time we continued to trade txts / phone calls, and at no point did I feel uncomfortable with his response or his communication. Regarding internal and external condition of the car-- I was not interested in purchasing a beauty queen, but rather a great reliable daily driver that I could thrash in the snow- I was not at all expecting a perfect car (it is 9 years old!), and my expectations were set appropriately. Minor cosmetic issues do not annoy me, so I think Joey did a great job in setting appropriate expectations, in answering all of the questions that I had, and in shipping. Overall, the transaction went smoothly. Were there dings / scratches on the car? Yes. It's a 2005 car, and I expected some dings and scratches. Were they all described to me up front? Almost every single one of them was described in a thorough walk-through with Joey on the phone. When I compare my notes from that phone conversation to the car that showed up, they were spot on. Is it the perfect car for me? Absolutely, yes. I can say that my experience with Joey was great, and I recommend him without reservation. I would not hesitate at all to purchase a car sight unseen from Joey again!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?

  • M3,m5
    January 8, 2018

    I’ve bought an m3 and an m5 and drive bother over a year and ended up making money on the cars when I sold them. Great place to buy foreign cars. I... also saved money on routine maintenance.

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    Quality of Repair
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Audi a5
    August 1, 2017

    This is the place you want to go to get a car, and any nice car may i say! Excellent all the way around and even better people!! They call it how it i...s and are straight up with service. 10 star rating

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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About Our Dealership

Dealer on Cars.com since May 2013

Lehigh Valley Imports
1740 Eaton Ave Bethlehem, PA 18018
Used (484) 635-1420
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