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Thomas Kia of Highland

(1,175 reviews)
Visit Thomas Kia of Highland
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:30pm
Tuesday 8:30am–8:00pm 7:00am–5:30pm
Wednesday 8:30am–8:00pm 7:00am–5:30pm
Thursday 8:30am–8:00pm 7:00am–5:30pm
Friday 8:30am–7:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award
New (219) 940-6281 (219) 940-6281
Used (219) 940-6318 (219) 940-6318
Service (219) 227-5649 (219) 227-5649

Reviews

(1,175 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thomas Kia of Highland from DealerRater.

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Too many emails.. failed to read replies.

I inquired about a truck that they had posted on Cars.Com after two days of no reply, I received an email from a George Washington Jr. informing me that the vehicle was no longer available. I sent him a response thanking him and since i have received about 6 generic emails asking me to come in and look at the inventory. I replied to the first one declining the invite but still continued to receive the emails about every other day. I cannot comment on much else out side of that. but follow up and follow through was blank, poor sales performance. they were not looking at what I was emailing back. I wish them luck in the future I do not think negatively on the company nor its employees, just believe they can work better to improve the online sales side. Thanks, D.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Very sorry getting extra emails upset you so much, it was the last thing we intended on doing. I hope we can help you in the future.Again we are sorry.

Great service

George Washington JR and Muhammad Yusaf are the best salesman I have had the pleasure of working with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tracy Martin Awesome Salesman

awesome salesman very confident and knowledgable I went in looking to buy a car and thought I knew a lot about the vehicle I was interested in but I guess I was wrong Tracy Martin, one awesome salesman, explained every option on my new 2015 Sorento. there were so many things that I didn't know that I totally cannot live without now, Its made driving this wonderful vehicle awesome. Mr. martin also took the time to set me up with an appointment for my first oil change and service. All I have to do is show up. Thank you mr. Martin and thank you KIA for all of the wonderful warranties that come with this awesome vehicle. Andrew Monko

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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They are great.

I was in for service and was stuck right before I came in. and Mohammid Ayyash was a sales man that came and helped push my car in to the service department. They are fast and reliable. Thanks !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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pretty good and fair.

I got a clean car for a good price. Mohammid Ayyash got me a great price for a used car I was looking at.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love it.

Great place. Mohammid .A . I owe you brother. I will come to you when my son is ready to buy. You and your manager are great guys made it fast and easy with all the jokes. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great!

They are very nice and professional got what I was looking for. Thanks Mohammid. A!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Nice people

Nice people and had fast and great service. Moe the sales guy was funny and made me laugh the whole time I was there. thanks!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great place!!!

great place was very clean and very professional would recommend to anyone I know and their warranties are great.really couldn't get a better price anywhere else.Thanks Mohammid Ayyash!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great personal!

they were very nice and patient with me. also showed me all and best rates possible on the market. would go back when im ready to buy. Mr. Ayyash was very helpful and very funny. Thanks!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.