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Thomas Kia of Highland

(1,175 reviews)
Visit Thomas Kia of Highland
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:30pm
Tuesday 8:30am–8:00pm 7:00am–5:30pm
Wednesday 8:30am–8:00pm 7:00am–5:30pm
Thursday 8:30am–8:00pm 7:00am–5:30pm
Friday 8:30am–7:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award
New (219) 940-6281 (219) 940-6281
Used (219) 940-6318 (219) 940-6318
Service (219) 227-5649 (219) 227-5649

Reviews

(1,175 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thomas Kia of Highland from DealerRater.

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Shocking

Went in to look at a car, the salesman brought out a different car then I was looking at. I was a little irritated at the time .. he said this was a better deal for my money, I reluctantly test drove it and liked something that I didn't think I would.. needless to say, I bought it 30 minutes later.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy buying process

Test drove two dealers before leaving Illinois to go find the car I wanted. The price was very fair with the market, and the car was better than the ones at other dealers. The finance guy really listened to my wants on the financial side of things, and got me the 36 month term I was looking for at an interest rate that was low. They even got me a good deal on a warranty for my Jaguar XJ, which is not a cheap warranty to begin with. Sales was well trained and they even stayed late to help me complete the purchase, and made sure that me and my family, even my 12 month old had anything we needed. Second to none service. I even recommend my neighbor to Thomas Kia, and she got a great deal as well on a used Sportage. Highly recommend Thomas Kia for their customer service, and good deals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Experience

Wonderful Experience! My salesperson was very professional and knowledgeable. The process went smoothly, very impressed. I would definitely recommend Thomas Kia. Very pleased...Amazing Job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

New car deal!!

Fast easy and respectful sevice. John was great stuck to his promise and took care of ne and ny dad after a bad experiance. Thanks john for all ur help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

John was excellent at everything . Very knowledgeable. Very happy my experience there. I would definitely recommend as many people as I can to see John as a salesman .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Love Thomas Kia of Highland!!

We have now purchased 2 vehicles from John at Kia in Highland and it is always a great experience! From purchasing a vehicle to getting it serviced you will not be disappointed. It is nice when you feel you are appreciated as a customer and they value your business. Not always easy to find! Thank you again, John!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Extravagant

Great customer service!! Very educated in his field of work, outgoing, and a great sense of humor, so he was very easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience!

After an unpleasant experience at another dealership, I was treated very well at Thomas Kia. Salesman John was great and honest about the purchase. I will definitely be back to this dealership for my future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome experience with John he was very professional

Awesome experience, great customer experience, very friendly employees,,John was very knowledgeable about his job. My experience with Thomas Kia was very enjoyable. I want to thank everyone whom I encounter with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

First car buying experience was great

I can into Thomas Kia as soon as they opened. John pulled us the exact car at asked for and told me everything about. He also got me a great deal and in and out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.