Reviews
Never will buy again
Will never buy a car from them again. Shady dealership. Said all it needed was a sensor and the check engine light would go off. Well, not the case. Found out the motor is blown.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Brenden, our lot is as-is vehicles with no warranties or representations of any kind. We encourage customers to take vehicles for a mechanical inspection prior to purchase, and give them the option to do so. We are sorry that your experience ended negatively, but we try to make our policy very clear ahead of the purchase.
STAY AWAY SHADY DEALERSHIP
bought vehicle .ten minutes after i left dealer check engine light came on . called sales guy all of a sudden very rude, said i bought as is.he hung up phone said i was pissing him off.so we canceled check made them take back.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Damian- Despite the purchase being as-is, we did offer to fix the check engine light. When it came on again we took the vehicle back per your request. We are sorry the vehicle did not end up working out for you, but we did our best despite it being as-is. Thank you for your comments.
Shady business
Sold us a car thats transmission blew while it still has the temporary tags on it. Buyers beware, they are detail cleaning junk and selling it for 1000's. Not to mention fraudulently updating carfax service records, our car was noted as having a oil change and upon our transmission issues the car had no oil or coolant. Sold as-is is a waiver of responsibility for your shady business practices. I don't care for your response, it seems that you have it saved and are able to copy and paste across review forums. Looks like this is something that is common.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Anya- you are correct. All our vehicles are sold as-is without any warranties or representations of any kind. Customers are encouraged to have vehicles reviewed by a mechanic prior to purchase. As for your claim regarding fraudulently updating service records, that is something we vehemently deny. Thank you for your comments.
Crooks!
After buying a car from them, took it to a mechanic to get checked (I realize now this should have been done before buying...lesson learned). Was told that the car was extremely unsafe to drive and would cost $1800 to fix. I realize that dealerships have to make money and they try to rip you off somewhat to maximize that profit. But selling someone an unsafe car that could cause an accident is a whole different story. They need to fix them first and adjust the price accordingly. DO NOT trust these people.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Emily- our vehicles clearly come with an "as-is" policy. This is displayed at the dealership and multiple places on our paperwork during the purchase process. We also allow and encourage customers to take these vehicles to a mechanic of their choice prior to purchase. Thank you for your comments.
Great Staff
I needed a newer car and on a whim I drove into Budget Car Mart. The salesman explained everything to me and showed me the cars, no pressure ans is very helpful, nice and answered any questions. I would recommend them to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good deal
They worked with me to get a good deal, and a nice car. This is the second car my family and i have purchased from them and i would come again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Super Friendly Staff
Great friendly staff process was so easy. They walked me through all my questions very carefully making sure I understood my options. They worked hard to get me a great deal on the car I was looking for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
A rainy Monday morning turned into a sunny afternoon thanks to team at Budget Car Mart. Its good to know that there are honest and dependable auto dealers the know the value of quality, affordability and customer service. Thanks!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fair Price Vehicles
At Budget Car Mart I was greeted and showed all my options. They were knowledgeable about all there options. I was showed the perfect vehicle for me and they got me to a fair price. Thank you for all your help!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Budget car mart
Great service, Very patient with Miss Picky "Me" Mike was very friendly and easy to deal with. No hassle, No pressure. I will defiantly go back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase