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Reviews

3.6
Average based on 14 reviews
  • Frank's the BEST ever

    The best I've ever been to. Great customer service everytime. Nice waiting room. I'm only going to Frank Subaru from now on.

    Dealer Response

    We are so glad to welcome you to the Frank Family!


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    The best I've ever been to. Great customer service everytime. Nice waiting room. I'm only going to Frank Subaru from now on.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    We are so glad to welcome you to the Frank Family!


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  • Service

    Service is lacking here. Made an appointment and dropped my car off in the morning and the service department forgot to do the work which was an o...


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    Service is lacking here. Made an appointment and dropped my car off in the morning and the service department forgot to do the work which was an oil change. Kept the car an extra day but did give me a free oil change. Gave the another chance on Sept 16, 2014. Oil change and check why the "check engine" light came on. I guess low battery voltage since this is a 2008 and still original battery. Again they kept the car all day and I had to make the phone calls for updates. They finally told me the battery was bad and it actually died on them. Funny how it never died on me, it was miracle that the battery died when they had it. I told them replace the battery. Again the car was kept overnight. I feel when you make an appointment the car should be ready that day. Very disappointed and will travel else where for my service.

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
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  • Caring service department

    My 2012 Outback was in for routine maintenance with Robert. He is always great to speak with and has me in and out very quickly. I always feel lik...


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    My 2012 Outback was in for routine maintenance with Robert. He is always great to speak with and has me in and out very quickly. I always feel like they give me a fair deal and my Outback keeps running like a champ.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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