Reviews
Write a reviewunethical
Do not trust. This dealer low balls trades and turns around and sells for large profit. Told our trade was worth very little and they had no choice to sell at auction. Low and behold, they put some work into, but selling for VERY large profit. Would not recommend.
unethical
Do not trust. This dealer low balls trades and turns around and sells for large profit. Told our trade was worth very little and they had no choice to sell at auction. Low and behold, they put some work into, but selling for VERY large profit. Would not recommend.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
bait and switch
I stopped in while driving by the dealership seeing a vehicle marked $6499. Filled out an application online. I got a phone call next day stating that "their bank" dictates what they have to sell their vehicles for. First the $1000 down wasn't sufficient, they would need $2000 down. Ok, I can do that. So when I asked " I would then finance $4499?" Of course plus tax and tags. He responded that I would have to finance an additional $8800. Making the vehicle now $10800. Funny thing is I could have paid cash but shady is shady.
bait and switch
I stopped in while driving by the dealership seeing a vehicle marked $6499. Filled out an application online. I got a phone call next day stating that "their bank" dictates what they have to sell their vehicles for. First the $1000 down wasn't sufficient, they would need $2000 down. Ok, I can do that. So when I asked " I would then finance $4499?" Of course plus tax and tags. He responded that I would have to finance an additional $8800. Making the vehicle now $10800. Funny thing is I could have paid cash but shady is shady.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
HAPPY WITH MY TRUCK !!!!!
Great place to buy a used truck !!! Very happy with my purchase and their customer service !! HIGHLY RECOMENDED !!!!!
HAPPY WITH MY TRUCK !!!!!
Great place to buy a used truck !!! Very happy with my purchase and their customer service !! HIGHLY RECOMENDED !!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the comment Keith. We are happy that you are enjoying your new Dodge Ram 1500.
Jetta purchace
I got a good deal on a nice car. Staff was very helpful and willing to work with us!
Jetta purchace
I got a good deal on a nice car. Staff was very helpful and willing to work with us!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the comment Sheldon. We are happy that you are enjoying your new VW Jetta.
Bruce
I bought a 2004 Subaru Outback. Easy painless experience.
Bruce
I bought a 2004 Subaru Outback. Easy painless experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the comment Bruce. We are happy that you are enjoying your new Subaru Outback.
Bought our Daughter her First Car There
This year for Christmas and my daughter's birthday we decided to purchase her a car. We took her to Nelly's, and she immediately wanted to test drive the 2006 Volkswagon Jetta. She's 17 and has her license and insurance, and the sales man agreed to let her test drive. As soon as she came back we did the paperwork and financing and just like that she had a car! I'd recommend Nelly's Auto Sales to anyone.
Bought our Daughter her First Car There
This year for Christmas and my daughter's birthday we decided to purchase her a car. We took her to Nelly's, and she immediately wanted to test drive the 2006 Volkswagon Jetta. She's 17 and has her license and insurance, and the sales man agreed to let her test drive. As soon as she came back we did the paperwork and financing and just like that she had a car! I'd recommend Nelly's Auto Sales to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the comment Maurine. We are happy that you are enjoying your new VW.
Needed a Better Truck
I went to Nelly's looking for a better truck. My old Toyota was about ready to kick the bucket. I find exactly what I needed and could afford, a 2001 Dodge Ram Pickup 1500. The salesmen were friendly and didn't waste my time.
Needed a Better Truck
I went to Nelly's looking for a better truck. My old Toyota was about ready to kick the bucket. I find exactly what I needed and could afford, a 2001 Dodge Ram Pickup 1500. The salesmen were friendly and didn't waste my time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the comment Caleb. We are happy that you are enjoying your new truck.
Affordable and Friendly
My father needed a newer vehicle that was reliable and low maintenance. It's hard for him to sit in most cars because of his arthritis, and sitting low hurts him because he has a hard time getting out of the car. He didn't want something huge, and decided a truck was just not what he wanted. The dealer suggested a 2011 Kia Soul, and I thought it was crazy. Not a vehicle I saw my dad in. However, he thought it was perfect, and loved that it was a little different for someone his age. The dealers were helpful and friendly, and didn't waste our time. My dad loves his Kia, and I'm thankful to the dealer for suggesting it. Highly recommended.
Affordable and Friendly
My father needed a newer vehicle that was reliable and low maintenance. It's hard for him to sit in most cars because of his arthritis, and sitting low hurts him because he has a hard time getting out of the car. He didn't want something huge, and decided a truck was just not what he wanted. The dealer suggested a 2011 Kia Soul, and I thought it was crazy. Not a vehicle I saw my dad in. However, he thought it was perfect, and loved that it was a little different for someone his age. The dealers were helpful and friendly, and didn't waste our time. My dad loves his Kia, and I'm thankful to the dealer for suggesting it. Highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the comment Rachel and Frank. We are happy that you are enjoying your new Kia.
2006 Jeep Grand Cherokee
I needed something I could play in, and this Jeep was perfect. The price was right and the guys on the lot were helpful. I was impressed with the new tires on the Jeep, and how clean it was. Of course, it's seen plenty of mud since I've gotten it!
2006 Jeep Grand Cherokee
I needed something I could play in, and this Jeep was perfect. The price was right and the guys on the lot were helpful. I was impressed with the new tires on the Jeep, and how clean it was. Of course, it's seen plenty of mud since I've gotten it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the comment Jaime. We are happy that you are enjoying your new Jeep.
Loving my Cobalt!
I'm in love with my Chevy Cobalt! This is the first car I've ever bought for myself, and I was nervous that because I'm a woman the salesmen would try to rip me off. Instead, they were extremely helpful and respectful, and helped me find the perfect car for my needs. From browsing to financing, I highly recommend Nelly's!
Loving my Cobalt!
I'm in love with my Chevy Cobalt! This is the first car I've ever bought for myself, and I was nervous that because I'm a woman the salesmen would try to rip me off. Instead, they were extremely helpful and respectful, and helped me find the perfect car for my needs. From browsing to financing, I highly recommend Nelly's!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the comment Janice. We are happy that you are enjoying your new Cobalt.