Reviews
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everything was great the gentlemen helping me was great. there was a service manager there who was coughing and clearing his through the whole time which was very off putting during a pandemic.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Shaynee Gordy, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, MINI of Monrovia
Service department
Clean shop and fast services and friendly people working there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Erik Wong, thank you so much for your positive comments about MINI of Monrovia! We hope to be of service to you again in the future. Best wishes, MINI of Monrovia
1st Timer!
D from service was very helpful. Service was fast.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Artemio-noel Sison, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Car repair review
My car had to be towed to the dealership. Jason was fantastic he explained what was wrong. He also was going to give us a loaner which we didn?t need. He got us our car back quickly. The whole experience was fantastic. Thank you so much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Richard Munoz, thank you for taking the time to leave a review for us at MINI of Monrovia. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!
5-star experience!
Best experience ever! Javier made getting into my new mini a dream come true! Highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Natalie Reggio, thank you for sharing your positive experience!
Phawinee Rau
Seem less experienced. Thank you so much for your help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Phawinee Rau, thank you so much for your high rating!
Car Maintenance
I do not have an appointment but mini of Monrovia accepted my car for scheduled maintenance and gave me an excellent customer service. Dahuan Choi went above and beyond. I am from Rancho Cucamonga and will always come back to this dealership for my car maintenance because Mini of Ontario Customer Service is bad.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi E. Bautista, thank you so much for your positive comments about MINI of Monrovia! We look forward to your next visit! Take care!
Wonderful experience
I have never had a better experience buying a car. Tracy was professional, knowledgeable and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark Adams, thank you for your kind words and this wonderful review!
Mini of Monrovia great place to buy a used MINI!
Very good dealership. Completely relaxed and friendly transaction. Very good pricing and selection of used MINIs. Special thanks to Rocky who is a excellent facilitator.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Steve P, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of Monrovia!
mini s
Took care of warranty and service needs on my cooper s
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lilit Azadian, thank you so much for your high rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!