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Cantu Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (38 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (38 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cantu Chevrolet from DealerRater.

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Amazing fast service when we got our Tahoe..The people there were very polite. We had amazing experience.

Amazing fast service when we got our Tahoe..The people there were very polite. We had amazing experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Cyndi, for your kind words and your review. Cantu Chevrolet's commitment to customer service is one that we are proud of. Thanks again!

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These folks were very easy to work with. For example my part was all handled on the phone. Price negotiation asking for a few things and getting something I was not expecting. Thanks Scott

These folks were very easy to work with. For example my part was all handled on the phone. Price negotiation asking for a few things and getting something I was not expecting. Thanks Scott

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cantu Chevrolet.

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My service at Cantu Chevrolet today was quick and friendly. Thank you for working so quickly.

My service at Cantu Chevrolet today was quick and friendly. Thank you for working so quickly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Got me in a new vehicle without any headaches. Big city prices for a small town.

Got me in a new vehicle without any headaches. Big city prices for a small town.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Do yourself a favor and shop at the big name auto dealerships. I have always bought vehicles through big dealerships and never had a complaint. Bought a traversed premier brand new. First they tacked on an extra $2000 that was a "mandatory" add on to the listed purchase price. Because of the lack of inventory we agreed. Then they were not knowledgeable about the vehicles features. A plastic rear seat handle was broken because we pulled on a handle that they said moved the seat upward. They were wrong and the handle was broke off. I was promised a replacement after purchase which was never ordered. And they failed to mention that the heated/ cooling seats were going to be retro fitted at a later date because of the shortage of computer chips. Didn't think i had to check every button in a brand new vehicle. Dishonesty is a terrible attribute. Never Again

Do yourself a favor and shop at the big name auto dealerships. I have always bought vehicles through big dealerships and never had a complaint. Bought a traversed premier brand new. First they tacked on an extra $2000 that was a "mandatory" add on to the listed purchase price. Because of the lack of inventory we agreed. Then they were not knowledgeable about the vehicles features. A plastic rear seat handle was broken because we pulled on a handle that they said moved the seat upward. They were wrong and the handle was broke off. I was promised a replacement after purchase which was never ordered. And they failed to mention that the heated/ cooling seats were going to be retro fitted at a later date because of the shortage of computer chips. Didn't think i had to check every button in a brand new vehicle. Dishonesty is a terrible attribute. Never Again

Rating breakdown (out of 5):
Customer service
1.0
Buying process
3.0
Quality of repair
1.0
Overall facilities
3.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Went and saw a used vehicle I wanted for my nephew and worked out a deal with the dealership. Worked out a price offer And was comfortable paying for the vehicle.

Went and saw a used vehicle I wanted for my nephew and worked out a deal with the dealership. Worked out a price offer And was comfortable paying for the vehicle.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service. Sales man Daniel helped us even after working hours. Jaime found us a suburban quick and it was perfect for our needs and financial options. Thanks again Cantu Chevy

Great service. Sales man Daniel helped us even after working hours. Jaime found us a suburban quick and it was perfect for our needs and financial options. Thanks again Cantu Chevy

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Visited this dealership to check out a vehicle and had bad customer service, slightly overpriced, not willing to negotiate, and not able to help me out with finance. Made no effort in making a sale. Was recommended here by a friend, but I don’t recommend it

Visited this dealership to check out a vehicle and had bad customer service, slightly overpriced, not willing to negotiate, and not able to help me out with finance. Made no effort in making a sale. Was recommended here by a friend, but I don’t recommend it

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Mr. Davila, we are very sorry to hear about your experience with Cantu Chevrolet. A good part of our business depends on referrals and we are trying to rectify the problem so that it does not happen again. In researching your case, we have not been able to determine when you visited Cantu Chevrolet. Could you please provide us with some information? Who was the Sales person you talked to and approximately when did you visit Cantu Chevrolet? The information that you provide will assist us in solving your issue and making sure that it is not repeated. Again, we're sorry about your experience and we will make sure to try harder to earn yours, and everyone else's, business. Thank you and have a nice day!

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We had Customer Great Service, everything went fast!

We had Customer Great Service, everything went fast!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The service was great! They took their time and got us a great deal and thoroughly reviewed all car features before we left the lot to ensure we were comfortable!

The service was great! They took their time and got us a great deal and thoroughly reviewed all car features before we left the lot to ensure we were comfortable!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Melisa for your kind words. We here at Cantu Chevrolet pride ourselves on the service we give to all our customers. Its reviews such as yours that motivates us to make sure everyone leaves here happy and satisfied!!

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