Reviews
Write a reviewCompetitive prices
Got me in a new vehicle without any headaches. Big city prices for a small town.
Competitive prices
Got me in a new vehicle without any headaches. Big city prices for a small town.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Never Again!!!
Do yourself a favor and shop at the big name auto dealerships. I have always bought vehicles through big dealerships and never had a complaint. Bought a traversed premier brand new. First they tacked on an extra $2000 that was a "mandatory" add on to the listed purchase price. Because of the lack of inventory we agreed. Then they were not knowledgeable about the vehicles features. A plastic rear seat handle was broken because we pulled on a handle that they said moved the seat upward. They were wrong and the handle was broke off. I was promised a replacement after purchase which was never ordered. And they failed to mention that the heated/ cooling seats were going to be retro fitted at a later date because of the shortage of computer chips. Didn't think i had to check every button in a brand new vehicle. Dishonesty is a terrible attribute. Never Again
Never Again!!!
Do yourself a favor and shop at the big name auto dealerships. I have always bought vehicles through big dealerships and never had a complaint. Bought a traversed premier brand new. First they tacked on an extra $2000 that was a "mandatory" add on to the listed purchase price. Because of the lack of inventory we agreed. Then they were not knowledgeable about the vehicles features. A plastic rear seat handle was broken because we pulled on a handle that they said moved the seat upward. They were wrong and the handle was broke off. I was promised a replacement after purchase which was never ordered. And they failed to mention that the heated/ cooling seats were going to be retro fitted at a later date because of the shortage of computer chips. Didn't think i had to check every button in a brand new vehicle. Dishonesty is a terrible attribute. Never Again
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Used car purchase
Went and saw a used vehicle I wanted for my nephew and worked out a deal with the dealership. Worked out a price offer And was comfortable paying for the vehicle.
Used car purchase
Went and saw a used vehicle I wanted for my nephew and worked out a deal with the dealership. Worked out a price offer And was comfortable paying for the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Great service. Sales man Daniel helped us even after working hours. Jaime found us a suburban quick and it was perfect for our needs and financial options. Thanks again Cantu Chevy
Great service
Great service. Sales man Daniel helped us even after working hours. Jaime found us a suburban quick and it was perfect for our needs and financial options. Thanks again Cantu Chevy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor customer service
Visited this dealership to check out a vehicle and had bad customer service, slightly overpriced, not willing to negotiate, and not able to help me out with finance. Made no effort in making a sale. Was recommended here by a friend, but I don’t recommend it
Poor customer service
Visited this dealership to check out a vehicle and had bad customer service, slightly overpriced, not willing to negotiate, and not able to help me out with finance. Made no effort in making a sale. Was recommended here by a friend, but I don’t recommend it
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Mr. Davila, we are very sorry to hear about your experience with Cantu Chevrolet. A good part of our business depends on referrals and we are trying to rectify the problem so that it does not happen again. In researching your case, we have not been able to determine when you visited Cantu Chevrolet. Could you please provide us with some information? Who was the Sales person you talked to and approximately when did you visit Cantu Chevrolet? The information that you provide will assist us in solving your issue and making sure that it is not repeated. Again, we're sorry about your experience and we will make sure to try harder to earn yours, and everyone else's, business. Thank you and have a nice day!
A Great Experience
We had Customer Great Service, everything went fast!
A Great Experience
We had Customer Great Service, everything went fast!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
The service was great! They took their time and got us a great deal and thoroughly reviewed all car features before we left the lot to ensure we were comfortable!
Great service
The service was great! They took their time and got us a great deal and thoroughly reviewed all car features before we left the lot to ensure we were comfortable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Melisa for your kind words. We here at Cantu Chevrolet pride ourselves on the service we give to all our customers. Its reviews such as yours that motivates us to make sure everyone leaves here happy and satisfied!!
Great experience!
I had been searching for a medium sized SUV for a while and hadn't been able to find anything that I just really liked. I also hated dealing with pushy sales people in San Antonio. When we asked for a price on a particular vehicle we were looking at, the guy would just ask us what we wanted to pay & wouldn't give us a price. I had a headache at the end of the day. Thank goodness my husband was working near Freer and sent me pictures of an almost new Toyota 4 Runner he saw at Cantu's Chevrolet. It was love at first sight. Troy, our salesman, was very nice and not pushy at all. Dealing the vehicle was easy and quick. Everyone was very friendly & made us feel welcome. I will definitely tell my family & friends about Cantu Chevrolet.
Great experience!
I had been searching for a medium sized SUV for a while and hadn't been able to find anything that I just really liked. I also hated dealing with pushy sales people in San Antonio. When we asked for a price on a particular vehicle we were looking at, the guy would just ask us what we wanted to pay & wouldn't give us a price. I had a headache at the end of the day. Thank goodness my husband was working near Freer and sent me pictures of an almost new Toyota 4 Runner he saw at Cantu's Chevrolet. It was love at first sight. Troy, our salesman, was very nice and not pushy at all. Dealing the vehicle was easy and quick. Everyone was very friendly & made us feel welcome. I will definitely tell my family & friends about Cantu Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much for your kind words, Blanca. I will make sure Troy reads your review. We strive to be that different dealer that people will enjoy to come visit. Reviews such as yours, just makes everything we do worthwhile!!
Truck Purchase Cantu Chevolet
One of my best car buying experiences. Sales staff and manager friendly, courteous and cooperative. Process was efficient. The only issue was vehicle not being prepped in advance but did a fine job before taking delivery.
Truck Purchase Cantu Chevolet
One of my best car buying experiences. Sales staff and manager friendly, courteous and cooperative. Process was efficient. The only issue was vehicle not being prepped in advance but did a fine job before taking delivery.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your king words, Mr. Childress. We here at Cantu Chevrolet, strive to make everyone's shopping experience a satisfying one. Again, thank you for your business!
The way the dealership experience should be
Everything from my first call to the dealership to driving away in my new car was a great experience at Cantu Chevrolet. I had the fortune of working primarily with Jacob the owner and his fiance and they were both more than helpful. Thank you y'all
The way the dealership experience should be
Everything from my first call to the dealership to driving away in my new car was a great experience at Cantu Chevrolet. I had the fortune of working primarily with Jacob the owner and his fiance and they were both more than helpful. Thank you y'all
- Customer service —
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words. Everyone here at Cantu Chevrolet strives to give all our customers the courtesy and consideration that they deserve and have come to expect! Again, thank your for your business!