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Gurley Leep Kia

(99 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (574) 357-3179 (574) 357-3179
Used (574) 357-3178 (574) 357-3178
Service (574) 357-3203 (574) 357-3203

Reviews

(99 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gurley Leep Kia from DealerRater.

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Great experience. Kim Putz extremely friendly

Kim was very helpful and knowledgeable in details of car. She explained in detail all qualities of vehicle. Entire process was done timely and very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Appreciative Customer

Everyone I dealt with at Gurley Leep Kia was top notch - Kim Putz, Josh Hornor and Devon (Finance Person). They exceeded all expectations. I appreciate everything they did and I love my new vehicle. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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KNDJN2A25H7480797

Dealer, salesman & financial expert worked very hard to provide everything we needed even though there was a very high volume of customers that evening. Josh Gray was very helpful when I left things on the visor

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wow...

Wow, what a great experience! This is my second purchase from Gurley Leep Kia. From beginning till the end, my experience was great. Smooth, quick and most important "transparent!" Highly recommend from both the salesman to the manager. Great job gentlemen, I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dishonest, incompetent, the worst.

The most dishonest dealership in the world don't ever deal with this place. I was warned about them and I didn't listen. The worst sales experience I've ever had. Incompetent service department were afraid to touch my vehicle (problem they caused). I HATE THIS PLACE!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
6 people out of 6 found this review helpful.

FIRST TIME BUYER

This is my first time buying a Kia. This was a very good deal. I was veery pleased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2017 Kia Sedona

Came in to look at new vehicles. Salesman did wonderful job answering all questions and let us look at all the vehicles we inquired about. Even shared some of his lunch with my pregnant wife that was in need of some food. Talk about going extra mile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Gurley Leep Kia Mishawaka IN

We have purchased several vehicles from the Gurley Leep Kia dealership in Mishawaka Indiana. We come back because of the excellent customer service, sales staff, and service department! Our first experience, 2004, was with Brad Zielinski in Sales. Over the years Brad has taken care of us in sales, finance, and management. Brad is now the General Manager of the Dealership! Brad greets us personally, every time we are in the dealership. We love the hometown feel. May 2017 purchased a 2017 Kia Sorento. Our salesman is Eric West. Eric was an excellent salesman! We were very impressed with his superior knowledge of the vehicles we looked at. He was informative, but not pressure us; he asked us questions about what we liked and disliked about our current vehicle. Eric found the 2017 Kia Sorento that fit all of our needs and even our wish list was met! This is the very best dealership that we have ever worked with. An excellent experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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first time kia

first time kia owner. was very pleased and got a gook deal. they were very good to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First Time Car Buyer

This was my first new car purchase and the salesman, Justin Jolley, made the experience absolutely amazing. There were no hidden tactics and I felt like he listened to what I needed and wanted in a vehicle and matched me to my perfect car. Anyone looking for a great car buying experience should check out Gurley Leep in Mishawaka, IN and make sure to ask for Justin if you want to find your dream car and leave happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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