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5.0
64 lifetime reviews.
  • Fantastic Buying Experience

    The last time I bought a car was in 2005 and I used Gurley Leep Honda in Elkhart. Eric West (the inventory manager at Gurley Leep Kia) was referre...

    Dealer Response

    WOW! Amber, thank you for your kind words. We are Gurley Leep pride ourselves is going above and beyond for every single customer. We're glad to ...


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    The last time I bought a car was in 2005 and I used Gurley Leep Honda in Elkhart. Eric West (the inventory manager at Gurley Leep Kia) was referred to me by my sister who had just purchased a Kia from him. Eric communicated with me for a total of 8 months and because of his persistence, I decided when the time came, I would buy from him. As a business minded individual, I can vouch for Eric's professionalism and patience. I AM NOT AN EASY CUSTOMER! I spent 5 hours at the dealership, test drove only 2 cars, and spent at least an hour determining what I wanted and figuring out pricing. Eric and the members at Gurley Leep Kia had to deal with not only my son who is 9, but my two nieces (2 & 4) who were running around due to boredom. They did their best to entertain them and yes, they left a trail of popcorn throughout the facility. TALK ABOUT PATIENCE! Eric wasn't letting me leave until I got what I wanted. I ended up purchasing a vehicle and was very satisfied at how hard Eric worked to ensure I got the best deal for both of us. After the purchase and within about 2 miles of driving off the lot, I noticed a small chip in the windshield of my used vehicle. I was horrified (for a number of reasons). I immediately contacted Eric and he took care of the issue in a matter of 1 1/2 business days! Not only that, but he was professional and genuinely concerned about my situation the entire time! That is what I call going ABOVE AND BEYOND! Bottom line, I would strongly encourage anyone to use Gurley Leep Kia for their purchase of either a new or used vehicle. I am very pleased with my purchase and in another 10 years when I'm looking to buy again, I will see if Eric is still there!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    WOW! Amber, thank you for your kind words. We are Gurley Leep pride ourselves is going above and beyond for every single customer. We're glad to hear that Eric made sure you had exactly what you wanted. This is the type of buying experience we promise no matter the situation. Thank you again for your business. Remember, you get a $150 bonus check every time you send a family member or friend to work with Eric. Thanks again!


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  • 2017 Kia Sedona

    Came in to look at new vehicles. Salesman did wonderful job answering all questions and let us look at all the vehicles we inquired about. Even sh...


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    Came in to look at new vehicles. Salesman did wonderful job answering all questions and let us look at all the vehicles we inquired about. Even shared some of his lunch with my pregnant wife that was in need of some food. Talk about going extra mile.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • FIRST TIME BUYER

    This is my first time buying a Kia. This was a very good deal. I was veery pleased


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    This is my first time buying a Kia. This was a very good deal. I was veery pleased

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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