Reviews
We worked mostly with another sales representative at...
We worked mostly with another sales representative at Kelly VW, but Jorge helped to carry our purchase over the end line. I found him to be personable, caring, thoughtful, and incredibly helpful. He was an expert about the car, and he made an outstanding effort to share all of his tips with me to perfect and personalize the technology set up before I drove away. He helped me learn about all the safety and convenience features, taking into account my family and needs, and was so detail oriented and helpful that it increased my confidence in our purchase and made me excited about our new car. He was a very compelling and complimentary salesperson, who came across as confident, fair, and very professional. I would definitely recommend working with him and hope he is rewarded and recognized for his customer interaction, which was top of the line.
Jorge is a great asset to this dealership. Super...
Jorge is a great asset to this dealership. Super knowledgeable, friendly, and no pressure sales representative. I would highly recommend asking for him if you visit Kelly VW.
The best dealer and Jorge Ochoa! Hi is very friendly and...
The best dealer and Jorge Ochoa! Hi is very friendly and professional. i absolutely recommended him as your friend in WV and to be sure that we’ll get the best!
I had never bought a brand new car, but from the moment...
I had never bought a brand new car, but from the moment my Fiancé and I walked into Kelly Volkswagen, Jorge took great care of us! Whether it was going over the options in our price range, explaining all of the features and perks of our brand new Tiguan, Jorge had us covered. We started our search at VW, and then shopped around and at each of the other dealerships we kept saying, "these guys just aren't as good or as knowledgeable as Jorge" and then we went back to make sure he got the sale. We can't thank him enough for all of his help!
Jorge was great to work with as he helped me evaluate...
Jorge was great to work with as he helped me evaluate the inventory for price and mileage for my purchase of a gently used car. He was patient and thorough and knowledgeable. Once I made the purchase he made the process painless. He even took the time to sit with me in my new car and go over all the features and made sure the technology was all set up. I very much enjoyed working with Jorge and I am very grateful for all his help.
I was going on vacation and my dash lit up with errors....
I was going on vacation and my dash lit up with errors. First appointment was 4 weeks away so they said they would run diagnostics to make sure I was safe. Turned out they fixed my car the same day because of safety concerns and my vacation was saved. I have always had a good experience with the staff. Many go the extra mile to ensure satisfaction. In today’s climate it is a welcomed change.
It was quick and easy to deal with Anthony and Kelly VW....
It was quick and easy to deal with Anthony and Kelly VW. Anthony was very friendly and helpful. I was able to buy my car and get it in the same week. Thank you Anthony!
On behalf of Anthony, thank you! We are happy to know that you had such a pleasant experience and that Anthony was so helpful and friendly. Enjoy your new car!
Dealership was great. Anthony was the key. He helped us...
Dealership was great. Anthony was the key. He helped us find solutions and was as attentive as we could have ever asked for. He was available to us at all times and was very responsive. I will be recommending him to anyone who needs a car. He gets an A+ from us. Great transaction, excellent dealership, and awesome saleman! Thank you.
Congratulations on your new VW, Pete! We're happy to know that Anthony was so helpful and made sure you were well taken care of! Thank you, Pete, for sharing your experience with us!
I highly recommend Kelly Volkswagen. Anthony and Barry...
I highly recommend Kelly Volkswagen. Anthony and Barry were great. I'm so happy with my new car and my experience overall at Kelly Volkswagen.
This really means a lot to us, Kristen! We are happy to know that Anthony and Barry were so helpful getting you into your new VW and that you had a great experience. Thank you, Kristen, for your recommendation!
Wonderful service! Beautiful car! Would definitely...
Wonderful service! Beautiful car! Would definitely recommend Anthony to anyone who is in the market for a new car. Would come back again. Thank you for a blissful experience.
Congratulations, Katrina! We are happy to know that Anthony and Barry were so helpful and made sure you had a great experience! Thank you for sharing!