Reviews
Proactive and mostly transparent sales process.
Proactive and mostly transparent sales process. Unfortunately, some miscommunication on final lease numbers with sales manager. Terms for the lease always contained zero drive off and 12,000 miles. Final deal after I signed 95% of the paperwork had 10k miles with first months payment due? The difference was then placed in my final buyout price at end of lease which was increased approx. $2000. All in all, I was happy with South Bay Hyundai and I appreciate Michael and Stephen.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience. We’re glad to hear that you appreciated the proactive approach and the support from Michael and Steven. At the same time, we’re sorry for the miscommunication regarding the lease terms and understand how important clarity is in the process. Your feedback helps us improve, and we truly value your trust in choosing South Bay Hyundai. We’re happy to know that overall you’re satisfied, and we look forward to assisting you again in the future.
Staffed with professional and helpful people.
Staffed with professional and helpful people. Had a pleasant experience from test drive with Eddie, to finance paperwork with Ray and Steven, to drive off. They gave a me a great deal on my 2025 Ioniq 5 N.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience! We’re thrilled to hear that Eddie, Ray, and Steven made the entire process smooth and enjoyable—from your test drive to final paperwork and driving off in your new 2025 Ioniq 5 N. We truly appreciate your kind words and are glad we could provide you with a great deal. Enjoy every mile in your new Ioniq 5 N, and we look forward to seeing you again in the future!
Among the best new car purchase experience ever.
Among the best new car purchase experience ever. I been buying cars for family for over 25 years and the dealerhship and staff were among the best I've worked with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words! We are truly honored to hear that your experience with us ranks among the best after 25 years of buying cars for your family. Our team works hard to provide top-notch service, and we’re thrilled that it showed. We appreciate your trust and look forward to working with you again in the future. Enjoy your new car!
Recommended, got a great deal and a great car.
Recommended, got a great deal and a great car... can´t really ask for more
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the recommendation! We’re thrilled to hear you got a great deal and a great car—enjoy every mile in it!
Super smooth and pleasant experience picking up my new
Super smooth and pleasant experience picking up my new Ioniq 5 purchased via an auto broker! No negative surprises.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback! We’re so happy to hear that your Ioniq 5 pickup went smoothly and that everything was exactly as expected. Enjoy your new ride, and please don’t hesitate to reach out if there’s anything we can do to make your ownership experience even better. Congratulations on your new Hyundai!
My entire experience at South Bay was absolutely
My entire experience at South Bay was absolutely wonderful. Everyone on the staff was so welcoming and kind, and they made the process of buying my car so effortless and enjoyable. I will be taking my car to their dealership for all future service needs and car washes, and I know they will take the best care of me!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We’re thrilled to hear that our team made your car-buying experience effortless and enjoyable. It means a lot to know you’ll be trusting us with your future service needs—we’ll be here to make sure you and your vehicle are always well taken care of. Enjoy your new car, and welcome to the South Bay Hyundai family!
Probably the best experience overall ever obtaining a
Probably the best experience overall ever obtaining a vehicle from a dealer in my life.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We’re thrilled to hear this was the best experience you’ve ever had purchasing a vehicle. Our team works hard to make the process smooth, enjoyable, and stress-free, and it means a lot to know we delivered that for you. Enjoy your new vehicle, and we’re always here if you need anything down the road!
Excellent service overall.
Excellent service overall. Andrew & Steven were amazing and provided all the details I needed to know.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review! We're so glad Andrew and Steven were able to provide you with all the information you needed and made your experience a great one. We'll be sure to pass along your kind words to them. We appreciate your support and hope to see you again soon!
Quick transaction, transparent, good follow-up.
Quick transaction, transparent, good follow-up. They dealt with unexpected delivery timing with expedience and organization.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback! We're happy to hear the transaction was quick and transparent, and that our team handled the unexpected delivery timing efficiently. Your satisfaction is important to us, and we’re glad we could provide a smooth and well-organized experience. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything!
I had pretty good service from them and it a was very
I had pretty good service from them and it a was very smooth process overall.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We're glad to hear that you had a smooth experience and received good service from our team. If there's ever anything more we can do to make your visits even better, please don’t hesitate to let us know. We appreciate your support and hope to see you again soon!