Reviews
Write a reviewLow Pressure, Customer Focused, Honest
This dealer was one of the best dealers I have worked with in the used car buying process. When I originally called to test drive the vehicle I was interested in, they asked what time I would be coming by and had the vehicle and the keys ready when I arrived. I was very interested in purchasing the vehicle, but needed to arrange financing. Ahmad was very up front with me that, with my excellent FICO score, I would probably get a much better rate through a local credit union he referred me to. I was very impressed with the fact that he could have financed me at a much higher rate, though one of his lenders, but instead was honest and steered me in the direction of a better rate for me--that showed the level of integrity this dealer has. I ended up buying the vehicle from him at a very competitive price and the sales process was smooth, no pressure and handled extremely professionally. I would definitely recommend MBK Auto Group to anyone looking for a great deal on a great used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate it, thank you.
great service, good communication.
after few months of driving my Lexus GS350, i would like to thank you guys for the great car i got from you. the car still running perfectly. NO surprises. great communication, deal was done smoothly and quickly .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic dealer, simple out of state purchase!
Living in Colorado the local Acura MDXs were a bit beat and/or high priced. Sami had the right MDX and made purchasing a vehicle sight unseen completely simple. The pricing was excellent, the vehicle's condition was much better than the already good condition I was understanding it was in. I'm thrilled with my purchase and have confidence in working with MBK out of state. Solid company. Solid vehicles. This will be my first call when I need another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Redent buyer very happy with my vehicle
I just bought my Lexus RX 330 from them about a month ago after my previous vehicle was totaled by hail. Sami and his brother were great to work with. They negotiate a fair price and even did a few things we asked that the vehicle needed. They sell only high quality cars and are very honest about any questions you ask. Transparent dealers with great communication and fair price. I'm very happy with my vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent inventory and service, best price
My daughter needed to replace her car which was totaled by hail in San Antonio. There was limited quality inventory which sent us looking in Houston. So glad we found MBK!! Coordinating the efforts of a friend in Houston who checked out the vehicle and negotiated the sale with Sami and the owner and transacting the sale with my daughter was a seamless and pleasant experience. Sami and the owner were helpful and trustworthy and exceeded our expections on delivery of the vehicle. It was worth flying her to Houston for her Lexus RX330. I would absolutely do business here again in the future. Highly recommend!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
One of the best Southside of Houston small dealers
Purchased a vehicle from them a few months ago and the experience was great. Good communication and quick service. In and out within 3 days. Sami is a great businessman that will take care of you with the utmost degree. He's even stopped in the middle of his lunch to come meet me. Small business but everyone has to start somewhere and they're doing it right. Highly recommend anyone to check out their inventory and make a trip. Even bringing a friend in sometime to check out the inventory.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy Customer!
I had the most pleasant experience Sami was my salesman i found the dealership through "Cargurus" came in to purchase a RangeRover. All the vehicles were very clean and in very mint condition. The Owner was very honest and accommodating. In th mist of shopping around MBK Auto Group continued to stick in my head i debated for 3 wks i end up purchasing a Beautiful White ML350 /4matic Mercedes-Benz 2007. Very happy with the choice i made. Thanks again Sami for your time. I am a Happy Customer i will be sending friends.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
owe Bradford
Enjoy the experience great help excellent vehicles great mileage great service can say nothing else I will recommend all my friends to buy the car from them I look are at least look at them first before buying anywhere else cuz you cuz you cannot beat the prices and the service
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT!
Sami and his brother were the best. excellent service and great attitude's. very pleased with my 2008 BMW 335i that I purchased from them at a great price. I recommend them to everyone. I will be back soon to purchase other car. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Dealer To Buy From!
Purchased a 2010 BMW 535i. Sami and his brother were very friendly and answered all my questions about this car before I made the trip to Houston to see it. The car was exactly as they described and we were able to close the transaction in less than an hour! Would definitely recommend buying from this dealer, but since they sell their cars pretty quickly, I strongly suggest that you make an appointment first to make sure the car you are interested in is still available.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase